Hygienists are wonderful. Dentists are hacks. Had to have multiple root canals on same tooth. I…read morehad to have it fixed at another dentist. AVOID!

I love this dental office and can't recommend them enough! I had some bad work done (out of state)…read moreand they were able to fix everything. The front desk girls are amazing (friendly, thorough, fun, and professional) and Dr. Lee is great. He explains everything to you, to make sure you're always comfortable. My whole family goes here and appointments are always fairly quick! Highly recommend this office for all of your dental needs!

My sister had a similarly negative experience, and we have both decided that we will only see Dr…read more Patadiya from now on. If that isn't an option, we will find another dental office altogether. I would rather drive out of my way to see a dentist I trust than ever schedule with this new dentist again. Dr. Patadiya earned the outstanding reputation this office has. Don't assume every provider offers the same level of care. Based on our experience, they absolutely do not. The unnecessary perscription was refused. I do not trust the dentist at all!! All future appointments have been canceled at Southbridge Family Dental and we will drive to Watertown for Dr. Patadiya or find a different dentit that can be trusted. I feel bad for anyone else that expects greatness from here and recieves stress and poor care instead.

A very clean, comfy environment. The ladies who run the office here are very sweet and down to…read moreearth and keep you informed of anything and costs of stuff. The quality of care is one of a kind here, the folks here care alot about their patients in answering any questions, concerns,etc. Making sure they're comfortable in the chair( Im so comfy I almost fall asleep here.) The type of care from cleanings to fillings goes very quickly and smooth here. Great dental palace here!

Dentist was great, don't get me wrong there. Staff? Not so…read moremuch. I started going here in June, By November, the dentist had racked up $2,000 worth of work. 150$ just to walk through the door, 170$ for xrays, 130$ for a cleaning, and then five cavities (2 that had to be done, the other 3 were existing and taken out to be re-done) THOSE cost me over 1500$. My dental insurance covers me for $1,000 a year, so you would think I would be able to keep track on what they were paying. Well, I tried. But every time I got a bill that looked astronomical, I was told by the beautiful people at the front desk of this place that the "billing system was down" and to ignore it, it would be rectified. Needless to say, by the time it was rectified, I paid $1,000 OUT OF POCKET for some fillings. I'm sorry, was something else supposed to come with all this money? Like a stiff drink after my appointment? I had paid some ahead of time, so my balance ended up being almost 750$. When I called the office to express my concern about how this happened, I was basically told it is what it is. I left, I got a new dentist, and they actually monitor insurance and don't rip you off. To Lisa, the manager- get some people skills- you clearly do not know how to work with clients in a professional matter.

I grew up in the area, and have had my dental cleanings here every since. Sue did my first cleaning…read morealmost 30 years ago, and even though I moved out of the area, I still come back for my dental cleanings (and visit my mother - What a good son!). With the exception of a dentist which was at the practice for a short time, I have always been treated very well. All of the hygienists are very sociable and take great pains (ha!) to ensure that you are comfortable and receive quality care. Dr. Audet is also very good, and I have never left the office upset with the service (other than one complication which I don't believe was the dentist's fault). All in all, I would recommend this office to anyone looking for a local dental office which takes the time to get to know, and actually care about, their patients.

I had a tooth extracted recently with Dr. Kashmanian. He is extremely knowledgeable in his field…read moreand understands potential complications. However, if you have any anxiety about visiting a dentist/oral surgeon, this office is not for you. His bedside manner leaves a lot to be desired. Additionally, he was so aggressive with the extraction the gums ripped and sharp bone is sticking out against my tongue. I've made an appointment with another oral surgeon (and will happily pay out of pocket) to get it fixed. I won't ever be returning to this office or his CT office.

If I could give this no stars I would..... the Dr. was rushed and didn't explain anything to me…read more After he extracted 2 teeth, he just walked out... left the nurse to deal with me. Kept having pain.... went back and they said everything was normal... fast forward a month and a large piece of tooth came to the surface!!!! I will never go there again!!!

As I try to reschedule my appointment for this upcoming Tuesday, I'm yet again berated by this…read moreoffice with passive aggressive remarks and rude opinionated comments. Something needs to be done because this is the first time this has happened...

My oldest daughter uses this office, I think their great very professional. Generally running very…read morelate so think they could maybe schedule a little better. Staff is very friendly tho and usually available for last min appt changes. The only thing that makes me kinda crazy is they always have candles and oil wall diffusers going and they are strong!!! I often wait outside, I think with so many allergies and headache issues for customers you probably shouldn't use such strong fragrance. All that said if my other children need braces this will be my go to and highly recommend them even with the strong fragrance haha.

Horrible experience, never bring your children to this dentist. She should not be working with kids…read moreat all.

Balian is possibly the best dental practice that I've ever been to. The staff is pleasant and…read morecourteous, the hygienist is thorough and explains everything. I've needed root canals and a couple of crowns in the past couple of years and been very happy. I've needed emergency assistance once and they fit me right in. Not only that, his office is very comfortable and serene.

Horrible! I have been patiently waiting for information on my daughter for over 3 weeks. I sent…read morethem the information that they needed and they have yet to get back to me.

Front desk lady and all dental assistants were very kind. Dr Kashmanian was one of the rudest…read more"professionals" i have ever had to meet. I'm so thankful that I had to have a consultation so that I never let this man work on my face. If you were referred here by your dentist call back and ask for someone else.