Just changed Veterinarian because we have a 14 year old poodle mix and our long time vet retired…read more I was pleased with the kindness that they showed him. The Vet and her assistant sat down in the floor to get acquainted. After exam they didn't try to push extra treatments for things that are expected for an older dog. Hoping that means that they won't try to elevate your bill when it isn't going to help.

Love all the staff here and the Vets are amazingly caring and gentle. I specifically am so happy…read morewith their knowledge and care for senior and geriatric pets.

Dr. Stewart and the entire team at Cole Veterinary Clinic are simply amazing!! She is the most…read morecompassionate, thorough, and knowledgeable veterinarian our dog and cats have ever been to. Each of our pets are treated with patience and genuine care by the entire staff. Dr. Stewart takes time to hear your concerns and explain any diagnosis clearly and honestly -- not what's most expensive or unnecessary. We would absolutely recommend Cole Veterinary Clinic to anyone looking for an excellent Dr for your fur baby!!

If you have ever have an emergency this is not the place…read more Back a couple of months ago my doggie started having a really awful ear infection and they couldn't help us so we took her somewhere else. Yet another emergency comes up with my second doggie (can't hold fluids, food and bloody stool) and needed some help. Been coming there for a while but my wife and I decided to not come here anymore mostly because of customer service and availability. According to front desk staff they were triple booked (I think she meant overbooked) and that we had to wait hours to be taken care of. Long story short, took my doggie to the ER room down the road (First Coast Veterinary) they're incredible - I wish they were more than just an ER room. Black and white difference. The funny thing is that they recognized us, we keep going there because at Cole's there's rarely availability for either walk ins or emergencies. Front desk staff is so inconsistent with customer service. There's been times where I have walked in and they don't even say hello, just not welcoming. Just make sure you show up when they're in a good mood. Dr. Cole - awesome, he's patient, caring and knowledgeable. five stars for him. Customers service - inconsistent, could potentially be perceived as rude, not welcoming, unprofessional. one star for front desk staff. Availability - one star, I was a client for years and always had to go somewhere else. I attached First Coast ER phone number in case you want to check them out but again you'll be impressed.

We're SO glad we decided to go to First Coast Vet ER when our sweet kitty was sick. He'd been…read morethrowing up for days and we were concerned about an obstruction in his small bowel. Dr. Vukich was THE MAN. He listened to us when we voiced our concerns, he shared his thoughts and suggested course of action, and we had shared decision making. He made sure to update us before surgery, after surgery, at the beginnings/ends of his shifts. We appreciated that SO MUCH. He was wonderful and saved our sweet boy. Jessica, one of the vet techs, was super sweet as well. Very understanding of our concerns and made sure we knew we could call at anytime for updates. The people at the front desk and others we interacted with were at times dismissive of our concerns, but thank goodness Dr. Vukich listened to our concerns and saved our kitty!

Exceptional Care at First Coast Veterinary!!!!…read more I can't say enough good things about First Coast Veterinary on Jacksonville Drive. They have taken such wonderful care of Abby, especially after her major foot surgery. From the moment we walked in, the staff was compassionate, patient, and truly committed to helping her heal. They explained every step of her treatment clearly, kept us informed, and treated Abby like she was their own. Her recovery has been smoother and less stressful because of the attention and expertise they provided. It's rare to find a veterinary team that combines skill with such genuine kindness, but this clinic absolutely does. I'm incredibly grateful for everything they've done for Abby. If you're looking for a place that will go above and beyond for your pet during an emergency or complex surgery, I highly recommend First Coast Veterinary!

This place is the best!!!!!! We started coming here as soon as I got my dog in December 2024. We…read morecame here with an 8 week old puppy and she is now a little bit over 1 and every visit has been so incredibly smooth. She just got her spay surgery and everyone in the office is so delightful to speak to and I couldn't recommend this place more. Every time I call they pick up and they always want to help.

Brought my dog-o in for a minute injury and the personnel went above and beyond my expectations…read more They are the sweetest and treated my dog with lots of love. Definitely recommend them.

I was referred to Shoreline by another vet. They had a medication that my vet did not have, but my…read moredog needed the medication. Drove to Shoreline after my dog was examined by the prior vet. My prior vet said all that Shoreline would need to do was take him into an exam room and give him the injection. Shoreline made me wait one hour for another exam before they would give him the injection. All the while technicians came and went and any one of them could have administered his shot. Still they made me wait. It's either greed or incompetence.

The staff here is so caring and interactive with your pet. Hands down great service and care.read more

Love them! My sassy boy came home to us with a whole new set of rules and understanding. Shantel is…read morethe best

Google won't post this review for some reason, but Jet Set U deserves 5 stars…read more We finished our post training lessons after booking our pooches for a board and train off leash program at Jet Sets U. What a great time it has been! We have two young dogs that needed a little extra training. We had been thinking about doing the training for a bit before deciding to move forward with it. Some of our reservations on doing the training were that we didn't know their experience with terriers and their temperaments, and we didn't know how often they dealt with small breeds. Most of their online presence showed a lot of larger breeds. We met with staff and went back and forth on moving forward with the camp. What ultimately made our decision were a couple of things. We use Jet Sets for boarding, and fully trust their staff, and we ended up seeing a small breed going through their training in one of their online posts. These things helped make our decision for us, and we're so glad that we did it! For all of you small breed owners, yes, they do work with small breeds! Thanks, Shantel and Chanin, for all of your work with Rogi and Schatzi!!!

Great experience and great price! Ashleigh, my Tech, was super helpful! Happy to have found a new…read morevet that I trust!

I've been bringing my cats here since 2019. The staff and vets here are always kind and…read morecompassionate. Their focus is on providing affordable veterinary care to the community. I'm moving soon but will continue to bring my cats here because the care is worth it.

We started bringing our dog over to this vet as her last place and her favorite Dr closed and moved…read morefurther away. The staff in here are really great and efficient. My dog had an wellness appointment at 3pm and we got there at 2:58. I didn't even get up to the counter and they knew who my dog was and got her checked in. Friday afternoon seem to be very busy so in the future I'm plan for another day even though we didn't wait long before being called back into an exam room. My dog has never been afraid of the vet or exam rooms, she just wants every one to love on her and there was no shortage of that from the vet assistant, the staff in the back, or her new vet Dr. Reardon. The whole exam was pretty quick and they listened to any concerns I had. What I also wasn't expecting was that I could pay right in the exam room. Usually I had to go back up to the front. I don't know if that was to alleviate doggie traffic or because it was Friday, but I had no complaints. I was in and out of there. Thank you all. You guys are awesome.

The clinic has a sign in the patient rooms stating that if you refer someone to their clinic, both…read morethe referrer and the referee will get a $50 savings. I was referred to their clinic and took my two dogs there this morning. I saw the sign (I was referred there by someone) and inquired about it. The vet tech said they do not give credit to the person who was referred even though their sign states that they do. I called the clinic when I left inquiring again but they stated that the signs are old and they've asked management to remove them from the patient rooms but they haven't yet done so. After the call, I visited their website to find the same verbiage active on their site: https://www.coastalvethospital.com/patient-resources/refur-a-friend/ This is an unacceptable, deceptive business practice. Buyer beware.

Where to start with this great practice?! "A Cat Clinic" name indicates dedicating the attention to…read moreTHE cat, and they deliver. Dr. Porter & Dr. Jones, as well as Darla & all the team members I experienced, were delightful, welcoming, accommodating, compassionate, and genuinely helpful. I'm impressed by their quality, quite fortunate & appreciative that they take care of my boys when needed.

Personable staff with a lot of knowledge about cats + no other types of animals in the waiting area…read moreto stress out your cat buddy

Love this vet! Takes great care of our pets! My Frenchie LOVES going to the vet. 10/10read more

Love this place and Dr. Batten. I've been taking my fur children here for 10 years. I'm not…read moremoving from Jax as I could never replicate this business and Dr. Batten.