Love all the staff here and the Vets are amazingly caring and gentle. I specifically am so happy…read morewith their knowledge and care for senior and geriatric pets.

Just changed Veterinarian because we have a 14 year old poodle mix and our long time vet retired…read more I was pleased with the kindness that they showed him. The Vet and her assistant sat down in the floor to get acquainted. After exam they didn't try to push extra treatments for things that are expected for an older dog. Hoping that means that they won't try to elevate your bill when it isn't going to help.

If you have ever have an emergency this is not the place…read more Back a couple of months ago my doggie started having a really awful ear infection and they couldn't help us so we took her somewhere else. Yet another emergency comes up with my second doggie (can't hold fluids, food and bloody stool) and needed some help. Been coming there for a while but my wife and I decided to not come here anymore mostly because of customer service and availability. According to front desk staff they were triple booked (I think she meant overbooked) and that we had to wait hours to be taken care of. Long story short, took my doggie to the ER room down the road (First Coast Veterinary) they're incredible - I wish they were more than just an ER room. Black and white difference. The funny thing is that they recognized us, we keep going there because at Cole's there's rarely availability for either walk ins or emergencies. Front desk staff is so inconsistent with customer service. There's been times where I have walked in and they don't even say hello, just not welcoming. Just make sure you show up when they're in a good mood. Dr. Cole - awesome, he's patient, caring and knowledgeable. five stars for him. Customers service - inconsistent, could potentially be perceived as rude, not welcoming, unprofessional. one star for front desk staff. Availability - one star, I was a client for years and always had to go somewhere else. I attached First Coast ER phone number in case you want to check them out but again you'll be impressed.

Dr. Stewart and the entire team at Cole Veterinary Clinic are simply amazing!! She is the most…read morecompassionate, thorough, and knowledgeable veterinarian our dog and cats have ever been to. Each of our pets are treated with patience and genuine care by the entire staff. Dr. Stewart takes time to hear your concerns and explain any diagnosis clearly and honestly -- not what's most expensive or unnecessary. We would absolutely recommend Cole Veterinary Clinic to anyone looking for an excellent Dr for your fur baby!!

We took our kitty in and everyone there was so kind! The facility is clean and they make sure…read moreyou're comfortable while you wait. We are happy to have a trusted hospital to take our boys to.

Exceptional Care at First Coast Veterinary!!!!…read more I can't say enough good things about First Coast Veterinary on Jacksonville Drive. They have taken such wonderful care of Abby, especially after her major foot surgery. From the moment we walked in, the staff was compassionate, patient, and truly committed to helping her heal. They explained every step of her treatment clearly, kept us informed, and treated Abby like she was their own. Her recovery has been smoother and less stressful because of the attention and expertise they provided. It's rare to find a veterinary team that combines skill with such genuine kindness, but this clinic absolutely does. I'm incredibly grateful for everything they've done for Abby. If you're looking for a place that will go above and beyond for your pet during an emergency or complex surgery, I highly recommend First Coast Veterinary!

WOW what an amazing Vet Dr. Kris Kane is as she caught a serious condition that our normal vet had…read morebeen missing. She listen to our concerns and diagnosis our Gracie with a serious heart condition all by simply taking the time and talking to us about her symptoms. She knew the problem before she even listened to Gracie's heart. She is worth the trip no matter where you are located. Our Gracie is now living her best life comfortably until her final days all thanks to Dr. Kane. I don't live in Florida and I'm not a snow bird but have family in Jacksonville which is how I met Dr. Kane. If our Gracie needs surgery in the future we will travel to Florida as she cares thru lay about the animals entrusted into her care. Thank You Dr. Kane and Oceanview Veterinary Hospital Florida!

This place is the best!!!!!! We started coming here as soon as I got my dog in December 2024. We…read morecame here with an 8 week old puppy and she is now a little bit over 1 and every visit has been so incredibly smooth. She just got her spay surgery and everyone in the office is so delightful to speak to and I couldn't recommend this place more. Every time I call they pick up and they always want to help.

I was referred to Shoreline by another vet. They had a medication that my vet did not have, but my…read moredog needed the medication. Drove to Shoreline after my dog was examined by the prior vet. My prior vet said all that Shoreline would need to do was take him into an exam room and give him the injection. Shoreline made me wait one hour for another exam before they would give him the injection. All the while technicians came and went and any one of them could have administered his shot. Still they made me wait. It's either greed or incompetence.

The staff here is so caring and interactive with your pet. Hands down great service and care.read more

I am very picky with my German Shepard. She does require constant water, attention, exercise, food,…read moreetc. I have dropped her off at 5 places in Jax, this is my 6th and final. They provide everything my dog needs. I'm really happy to leave her there (even though I know she wants to go with me lol) Staff is also very friendly and remembers the owners. Before I even walked in they had Athena packed up. I won't be going anywhere else. These folks deserve a big tip and I'll be giving them one at my next visit!!

Love them! My sassy boy came home to us with a whole new set of rules and understanding. Shantel is…read morethe best

Great experience and great price! Ashleigh, my Tech, was super helpful! Happy to have found a new…read morevet that I trust!

After giving this office multiple chances, I've decided it's time to find a new veterinarian for my…read moredog. At my dog's two-year wellness exam, I specifically brought up his ongoing itchy skin because I wanted it evaluated. They took him to the back for routine testing, brought him back, and then immediately started checking us out. I actually had to remind them that I had concerns about his skin. The first recommendation was simply to buy a different shampoo, and another veterinarian later suggested giving him over-the-counter human allergy medication. At no point did anyone actually examine his skin, which was the entire reason I brought up the concern. I left feeling like my concerns weren't taken seriously. The second experience was just as disappointing. We ordered my dog's flea prevention through a third-party pharmacy, which reached out to the clinic for prescription authorization. My husband also contacted the office. Days went by with no response from the clinic to either us or the pharmacy. We finally had to call ourselves to find out what was going on, only to be told they had received the request but that we needed to come in to pick up a written prescription. That's completely understandable if it's their policy, but why not simply communicate that when the request came in instead of leaving us wondering for days? Good communication and thorough care are so important when it comes to our pets, and unfortunately those are the areas where this clinic consistently fell short for us. I gave them multiple opportunities because I wanted it to work out, but after these experiences, I'll be transferring my dog to another veterinarian. I hope this feedback helps the practice improve their communication and attentiveness to their patients and their owners.

Dr Alex and staff are wonderful! They take care of my two Shih Tzu pups, communication is great…read moreand everyone is very nice and caring. We are happy to find this clinic after moving to Jacksonville from Georgia.

They are loosing all their vets and staff. Avoid. New ownership sucks. Dr. Wilson is awesome but…read moreshe will leave soon.

Love this vet! Takes great care of our pets! My Frenchie LOVES going to the vet. 10/10read more

Love this place and Dr. Batten. I've been taking my fur children here for 10 years. I'm not…read moremoving from Jax as I could never replicate this business and Dr. Batten.

Dr. Bishop and team are phenomenal. From appointment scheduling to checkout, we had a great…read moreexperience. My sweetest guy (don't tell the cats) got a difficult diagnosis today, and instead of leaving the office feeling down, I left armed with information and hope. Our tech, Charlene, radiates compassion and empathy. Dr. Bishop is thorough, positive, and easy to talk with. Both have a wealth of knowledge. I had a million questions, though not for lack of them giving me a ton of info up front. They took their time to answer everything, never making me feel rushed. Everything about the visit was transparent, from what to expect with the exam, to pricing (fair and affordable), to plan of care. Beyond my experience today, they send e-reminders when vaccines are due and have an easy to use app on which appointments can be scheduled. I'm so thankful Dr. Bishop and team are part of our little beach community, I look forward to many years of excellent, compassionate, veterinary care.

We had a wonderful experience at Coral Reef Animal Hospital with Dr. Bishop. She completed Lexi's…read moreannual wellness exam and was thorough, kind, and professional. We recently changed vets due to distance, and this has been a fantastic decision. The facility is clean and welcoming, and the staff is genuinely friendly. Highly recommend!