I love everyone here. And they have the knowledge and skill to tackle Curlier Hair! They never…read moredisappoint. Creative to the end

Fabulous service from Abby! I may just drive 11 hours to stick with her perfect listening and…read moreattention to what I request!

Really nice place. I have never had to go on line to get a haircut, but worth it! That's my new…read morespot!

I highly recommend Rose McVicker! I was badly in need of a good haircut and Rose did a perfect job…read more It had been some time since I'd had a professional cut, so she had to trim, shape and figure out what to do with some damaged ends. I'm very pleased! And the bonus is she is a lovely young woman who engages well with her clients and understands what they want.

A no-frills kind of place, it's not some super fancy spa but they have what matters- the hair…read morestylists know their stuff and work hard. The prices are incredibly reasonable and They do their best to fit you in and take their time to do your hair right. I always go to Erin, after visiting here from NY and Boston she's the only person I trust with my hair outside of the north east. She never cuts it too short (seriously, that makes me cry!) and she is able to add character and movement to my hair without taking too much length off. She's great at following directions! I haven't had coloring done here yet, but wow the photos they put on their FB page are amazing, so when I finally get the guts to do it I'll have my coloring done here. I've recommended them to all of my family and friends!

What a wonderful experience with Cathy at Scissors Talk in Havelock! I can't even put into words…read morewhat an excellent hairdresser I found in Cathy. She is so talented and just an awesome person. She takes such pride in her work and it shows in her results. She is fabulous! I came in for the first time for highlights and a trim and when she finished I was beyond satisfied! I will be looking forward to my next appointment. I was watching Bethina with her customers and she also does an awesome job. Give either one a chance at 252-447-9478 and you will not be disappointed! The shop is so cool, too!

AMAZING place. Very nice from the moment you step in and walk out with a beautiful cut! Got my…read morefirst perm done here and was done beautifully! Just the way I wanted. 1000/10 service, definitely recommend going to this place!

Britney did a fabulous job! I love my cut and color! This Salon is a hidden gem off of middle…read moreStreet, but accessed from behind.

I had a cut with Norah, who I would not recommend. She tried to cut my hair and basically charged…read moreme 48.00 to nick my hair. She was polite and had me come back to "cut" my hair. What a huge mistake..uneven and cut my left side and didn't match the right side of my hair. My apologies, but she did an absolutely horrible job with my hair. I would never let her near my hair again. Had to travel back to Maryland for a real experienced styles to fix her mistakes...sorry, never again.

This is a long overdue review! I have never gotten my hair done in Jacksonville but was in dire…read moreneed to give my hair a makeover after having a baby. Southern Roots had great reviews and they didn't disappoint. I had my hair colored by Amy and she was wonderful! She really knows her stuff and I felt really comfortable trusting her with my hair. I've been to many salons in the past where my hair did not come out the way I wanted (cut or colored). I was seriously SO surprised at the wonderful work Amy did. I have naturally black hair, and wanted to add a cool toned ashy blonde balayage. My hair turned out AMAZING. Went home and my husband was surprised, but absolutely loved it. Highly recommend!

Edited to add more info after the owner's response: I am out $300+ and my hair looks awful. I…read morerespect that your stylists get paid by commission, but in this case, no commission is deserved outside of the generous tip I left. I deserve to be refunded, period. - This was my first visit to Southern Roots, and while I had high hopes based on the stylist's reviews, my experience unfortunately didn't go as expected. When I left the appointment, my hair had been curled, which can easily mask issues with color or placement. It wasn't until I straightened it two days later that I saw the actual results, and it was clear that the outcome didn't match the inspo photos I shared or the conversation we had beforehand. I reached out right away with photos, and while the stylist responded kindly and offered to fix it, I ultimately decided I wasn't comfortable with another appointment. I was then told the salon doesn't offer refunds, and instead, the owner, who I did not book with would be the one to do the correction. As a first-time client, this doesn't sit well with me. I don't feel comfortable going back, and I don't believe I should have to. I am not asking for anything beyond a fair resolution, and a refund would allow me to go elsewhere and have the issue addressed by someone of my choosing. Out of respect, I won't name the stylist - I don't believe this policy is hers, and I know she's done great work for many others. But I do think the salon's refund policy and how this situation was handled deserve to be shared. I'm including photos (the inspo pictures and my result) so others can make their own judgment. I always prefer to handle these things privately, but I also believe in transparency, especially when your first experience as a client leaves you feeling dismissed.

Abby was my stylist and she was nice but seemed rushed. I had a wash, cut, and style in 30minutes-…read moreI had an okay experience until I got home and realized I didn't get what I asked for. I guess with the blow out & style I couldn't actually tell. I wanted u layers starting below my shoulders- and got v layers that started below my breast line. I'm so disappointed. I did tell her ahead of time- but also, I should've made sure I received what I asked for. Probably won't revisit.

Dropped by the salon to see if I could get a last minute appointment. So thankful that Megan was…read morebehind the desk :) She is so sweet and friendly. Now to business! She was thorough in checking out my hair....which had not been near a salon in over a year. She asked what I wanted and explained exactly how she was going to accomplish that. She is very talented and I will definitely be back to have her take care of my hair!!

Had a great experience here! Immediately was greeted and helped right away, they also offered…read morecoffee and water and honored my appointment right on time! Taylor was my stylist and she was amazing! I got a cut and style and she did such a great job. Super professional, when I asked for opinion and expertise she offered such good insight, never overstepped and overall is someone I would 1000% trust again for all my hair needs, looking forward to returning! The salon itself was super clean and cute. I love when a salon has a good atmosphere and cute decor because it makes the whole experience feel so much more luxurious for a nice self-care day! Reasonable prices and an overall great experience!

Bait and switch pricing, uneven work…read more My daughter booked a highlight appointment and was quoted $220. She put down a $20 deposit to hold the appointment. When she went to check out, the bill was $294 -- a 34% increase over the quote -- with no explanation given during the service about why the price was changing. She wasn't told mid-appointment that costs were going up, wasn't asked to approve additional charges, and wasn't given the option to stop or scale back. The first time she heard a different number was at the register. When I take my truck for maintenance, I sign a quote. If the shop finds something extra, they call me before they touch it. That's standard practice in any service business -- you don't surprise the customer at checkout. A salon should be no different. The bigger problem: when she got home and we looked at her hair in natural light, the highlights are visibly uneven side-to-side. One side is processed deeper at the roots than the other. This isn't a subjective complaint -- you can see it in any mirror.

I needed to find a new hairstylist and thought I'd try this salon. I was impressed. Desiree was…read moreexcellent. She listened and gave me a great haircut. Clean business. Everyone was professional. I'll continue to go back and see Desiree.

Walked in made an appointment Rachel for a couple days later. Been traveling for months and really…read moreneed everything. She did a fabulous job and will be my new stylist since I just moved here.

I love coming to Fiddleheads!! Grace and all of her stylists are sincere,caring and listen to what…read moretheir clients are saying. This one-on-one approach makes coming here to Fiddleheads for my hair cuts, colors and styling an easy decision. I've never had my nails done( I do my own) but their nail techs are fantastic! I've seen their work! The shop design is in transition but this does not inhibit the service to the customer. The shop is going to look great once completed. Hands down this is the place to come for all of your beauty needs!

Grace had to refer me out cuz they're in the…read moremiddle of renovations. I got a response from Sondra (see Razor Cuts by Sondra) and I am thrilled!!