I was pretty nervous going in for my haircut, but hey listened to what I wanted, and the final result came out great! Javier was my stylist, and he did an amazing job. read more

Bait and switch pricing, uneven work My daughter booked a highlight appointment and was quoted $220. She put down a $20 deposit to hold the appointment. When she went to check out, the bill was $294 -- a 34% increase over the quote -- with no explanation given during the service about why the price was changing. She wasn't told mid-appointment that costs were going up, wasn't asked to approve additional charges, and wasn't given the option to stop or scale back. The first time she heard a different number was at the register. When I take my truck for maintenance, I sign a quote. If the shop finds something extra, they call me before they touch it. That's standard practice in any service business -- you don't surprise the customer at checkout. A salon should be no different. The bigger problem: when she got home and we looked at her hair in natural light, the highlights are visibly uneven side-to-side. One side is processed deeper at the roots than the other. This isn't a subjective complaint -- you can see it in any mirror. read more

Wild Olive Salon - Uneven highlights - not to root. - Hair Salons Near Me - Swansboro, North Carolina

Title: Disappointed by Complete Lack of Loyalty and Flexibility for Long-Term ClientsI have been a dedicated client of the Swansboro Wild Olive Salon location for over three years, making the 45-minute drive to visit every three weeks. I held this establishment in high regard and trusted them completely. Unfortunately, today that relationship was entirely broken.Due to an unforeseen emergency, I was running 14 minutes behind. I called while on my way to give them a heads-up. Despite my years of loyalty, I was rigidly told that because of a 10-minute late policy, I would be turned away because they were slammed for the 4th of July holiday. I even offered to skip my blow-dry to make up for the 4 minutes, but was told my stylist Grace was already overbooked.I was literally moments from pulling into the parking lot, begging to be seen, and was still turned away. Turning away a client who frequents your business every three weeks over a matter of four minutes--especially when a compromise was offered--shows a complete lack of integrity and customer appreciation. It is tasteful business practice to value relationships over rigid booking windows. Because my loyalty was not acknowledged, I have canceled all of my upcoming appointments for the next several months and will not be returning. read more

Absolutely Amazing! My stylist Taylor did an absolutely fantastic job creating a balayage perfectly curated for my hair. I was very anxious before the appointment and I left feeling more confident than I have in a long time. Prior to starting we had an extensive consultation on what I was wanting she addressed what I wanted and helped guide me to the perfect color through pictures. Which was super helpful in allowing me to visualize what she would do. Throughout the service she walked me through each step reassuring me through each step. At the end she created this beautiful piece of artwork on my head that I could not be more happy to walk around with; it is exactly what I wanted and asked for! Her kind words helped me to relax throughout the service and she was very down to earth! Thank you so so much Taylor L!! read more

Had a great experience here! Immediately was greeted and helped right away, they also offered coffee and water and honored my appointment right on time! Taylor was my stylist and she was amazing! I got a cut and style and she did such a great job. Super professional, when I asked for opinion and expertise she offered such good insight, never overstepped and overall is someone I would 1000% trust again for all my hair needs, looking forward to returning! The salon itself was super clean and cute. I love when a salon has a good atmosphere and cute decor because it makes the whole experience feel so much more luxurious for a nice self-care day! Reasonable prices and an overall great experience! read more

Wild Olive Salon in Swansboro never disappoints! Kelly is awesome and such a vibe and cut my hair phenomenally! Absolutely love the atmosphere that the hair stylists bring to the salon! Music is also a banger in playlist! read more

Holly did my hair for my wedding. She did a phenomenal job. I asked for lots of curls, and she did exactly that, and it turned out beautifully. She also did the color in the salon a few days before, and it was perfect. She also did all my bridesmaids' hair, and they all looked perfect. I would recommend her for any of your hair needs in the saloon and for your special occasions. read more

Wild Olive Salon - My wedding - Hair Salons Near Me - Swansboro, North Carolina

Came in for a super quick eyebrow waxing while in a bit of a rush. Trishelle immediately greeted me, then took me straight to the chair to get rid of the bushes I called eyebrows. She did a perfect job and it only took her about 10 minutes. The building was super clean, and the interior decor was on par for what I expected from a high end beauty salon. read more

I'm 53, retired hairstylist of 24 years (several with Aveda) Aveda alone is an experience above the rest and the experience I had with Keke was over the top! My appointment was initially a consultation. My hair was a mess and I knew it was going to take confidence and skill. Keke listened and collaborated with colleagues to make a solid plan. She genuinely wanted to please and absolutely slayed it! I was so shocked at the outcome that it brought me to tears. I'm so thankful she was able to fit me in! read more

Wild Olive Salon - Reverse Balayage, Root Tap, Tone, Cut, Blow Dry! Total color correction, Excellent Price, beyond thrilled! Thank you Keke! - Hair Salons Near Me - Swansboro, North Carolina

2 of the 3 times I've tried to book a service here, I've been called 15 minutes before the appointment saying their online booking system messed up and the stylist was overbooked. The second time, last week, was a little more understandable because I'd booked the night before but if your system can't distinguish who's booked or not, what's the point? I was already en route to the salon. The receptionist told me I'd get a call from the owner to get my deposit back but I've received neither a phone call nor a refund. The one time I did get my hair done last year (Jacksonville salon) they switched me from a lower level stylist to a more experienced stylist, which certainly didn't translate to the quality of the cut or balayage. They brought me back in to re-tone the color, which was jarringly bad the first time, but that only made it marginally better. Disappointing experience every time. read more

Retiring to a new state can be daunting but Grace at Wild Olive Salon made me feel at home. The entire staff is welcoming & accommodating all wants or needs. I have short hair and Grace helped me find my turning 60 style with fun & flair. I purposely schedule every 4 weeks for a dose of her sparkling personality and cutting magic. If you're tired of overrated salons; try Wild Olive Salon. You will not regret it. read more

*PLEASE READ THIS BEFORE YOU SCHEDULE HERE TO AVOID IRREVERSIBLE HAIR DAMAGE* I hope this helps you avoid the huge issues I have run into with this salon and its owner, Lisa. Read the other low ratings here and on Google, and you will see there's a common theme. I initially saw the positive reviews and called the salon on 25-FEB. I specifically requested for a hair stylist who was experienced with coloring thicker, darker hair. I was assured that Callie would be capable. The next day, I showed Callie a reference photo of a more blonde balayage. She evaluated my hair and said she would be able to complete the balayage, but it may not be as light. I fully understood and agreed with the plan. I ended up staying at the salon from 12:30 - 6:30 PM. I was the last client, past closing. She used 3 bowls of bleaching agent in my hair and I waited 50-60 minutes with the foils. She checked 3 times and stated that my hair was "still copper and wasn't lifting in some parts." She proceeded to add lightener to my hair and I waited another 25-30 minutes. After she washed my hair, I noticed the blonde parts felt almost like a "soggy noodle" (see attached photo; unfortunately I can't seem to upload the video). The blonde parts broke off easily. When I ran my fingers through my wet hair, wads of blonde hair came out. I've had many hair treatments done in the past; nothing like this has ever happened before. I voiced my concerns to Callie 3 times. She didn't respond and continued to brush my hair. I had to physically show her by pulling the blonde parts out. Her response was, "What do you want me to do? Do you still want me to tone it?" I responded that she should continue to do what she thought would be best, as she was the hair professional. She stated it would be fine and that she would tone and add "treatment" to it. That "treatment" turned out to be some sort of serum she added to my wet hair. This was at best a temporary bandage for the problem. After washing the second time, she trimmed my hair/bangs on the right side. She started blow drying, but I stopped her to ask if she could also match the left side of my hair too. She told me her head's in another place and she forgot to cut the left side of my hair. She dried my hair and styled it in loose curls. The styling initially made my hair look "normal." Only then did she take photos, hiding all that preceded this. Fast forward 2 days - I washed my hair with purple shampoo/conditioner/hair mask. The blonde parts of my hair were snapping off again just like it was at the salon. I was very concerned about the damage that resurfaced. I called the salon on 28-FEB and left a message with Grace at 5:36 PM. She said she would relay my message to Lisa, the salon owner, as she was out of town. No response. I called again 2 days later at 4:40 PM and Kaydence texted me at 5:59 PM that Lisa would reach back out by noon the next day. I was anticipating having a conversation by phone. However, Lisa emailed me saying she was with guests "all day" and was leaving town. I followed up with an email stating everything I typed above and attached the videos. I informed Lisa of my extremely disappointing experience with Callie. It was alarming that I had to raise my concerns to her multiple times, only to be met with silence and what I perceived to be indifference. She wasn't rude, but failed to take charge of my situation or offer any explanation of what she was going to do. She never once apologized for how long the session was or when I was genuinely concerned with the state of my hair after my session with her. Lisa's verbatim response was, "Good afternoon attached are your photos of your hair. I see that you had black hair trying to go lighter. There is no magical time for color to turn on and off. A low developer can sit on your hair for longer than a few minutes. Low and slow. It's interesting that people are more interested in taking care or using  preventative medicine and skin care but tend to not take care of their hair. I see we have only seen you once. Your prior hair history is unknown to us. With you expressing that you had a balayage and you came to us with black hair so that there's a lot of color inside the cortex. Anytime that you do enlightening services, it is expressed that at home treatments and home Care is necessary. Hair is very elastic when it's wet. Thank you again and I wish you the best on your journey for hair and I hope you find a salon that is a good fit for you." Lisa completely dismissed my issue of what had occurred at her salon and chose to blame me for what happened. My hair was not black (see photo). My hair was healthy and strong. Why would you assume I do not take care of my hair? I had ZERO issues with my hair until my session at this salon. I completely understand that the desired result doesn't always happen. However, this owner's intentions are clear: If THEY mess up your hair, it's somehow YOUR fault, not theirs. read more

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I've been going to Wild Olive Swansboro for years and I have never been disappointed. I love the quality of the cut and color I always receive. Fondahn is wonderful, highly recommend her if you're looking for someone who is great with color! Great atmosphere and friendly staff as well. read more

I walked in asking for this color style and came out with a whole different kind of style and color. I sent the hairstylist a message and she told me to come and and see what we can do. All she did was put on different toner which didn't do anything. The hairstylist said is was miscommunication on both end and that's why ended up with this color style . I spoke to the manager and she said they could book me another session but I would have to pay 120$++ to fix it even though it wasn't my fault. I spent over 6 1/2 hrs and 300$+++ on a style that isn't even close to what I asked. Needless to say I will not be going back and all I can say for anyone who is going make sure you have some kind a beauty license so you can make sure to communicate better with your hair stylist. I gave 2 stars cause I ended up liking my hair cut even though I had to tell my hairstylist twice the right length I wanted. Also I paid for product that ended up getting chopped off. I walked in asking for this color style and came out with a whole different kind of style and color. I sent the hairstylist a message and she told me to come and and see what we can do. All she did was put on different toner which didn't do anything. The hairstylist said is was miscommunication on both end and that's why ended up with this color style . I spoke to the manager and she said they could book me another session but I would have to pay 120$++ to fix it even though it wasn't my fault. I spent over 6 1/2 hrs and 300$+++ on a style that isn't even close to what I asked. Needless to say I will not be going back and all I can say for anyone who is going make sure you have some kind a beauty license so you can make sure to communicate better with your hair stylist. I gave 2 stars cause I ended up liking my hair cut even though I had to tell my hairstylist twice the right length I wanted. Also I paid for product that ended up getting chopped off. read more

Wild Olive Salon - Hair Salons Near Me - Swansboro, North Carolina

Made a consultation appointment to go over intended style. It was discussed that my hair would be lightened and highlighted especially around the face since I have grays. Attended appointment, stylist lightened my hair twice and then did all over dye. This process is not was we discussed and the results turned out blotchy. Contacted the salon where I was told that the intended look is actually a two-part process and there was miscommunication. Regardless of miscommunication, the outcome of first appointment was still not up to par since there were dark and light spots as seen in 1st photo. In addition, shirt was damaged from the coloring process. They informed me that they would redo hair but would have to pay $180 additional for highlights which makes no sense considering the look was not what I intentionally wanted nor did it come out decent. When arriving at salon for second appointment, they processed my hair and included the highlights for free which I appreciate. Having no real idea regarding the enlightening process, I found out after this appointment how much damage your hair can become. I had to cut at least 4 inches due to the amount of damage. Being a salon, I would think that knowledge regarding the time needed between coloring or processing your hair would be communicated as I had to reach out to another salon to become aware of this. What should have been a nice Mother's Day gift has turned into my time (close to 9 hours in their salon), money (a new haircut and my shirt) and my confidence. It stinks as I always loved going there, but with the quality of work I can't seem to support the business anymore. Will be looking for another salon. read more

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I came here last minute drop in to get a haircut for some photos and I could not be more pleased with not only the haircut I received but the service along with it. highly recommend! also very clean and welcoming environmen. read more

WORST SALON EVER!! YELP doesn't let me put zero stars, this place doesn't deserve any at all!!!! I scheduled a consultation and specifically explained what I wanted and I had the formula of what I wanted done to my hair. The stylist named Victoria spent over six hours on my hair, when she was done I expressed how I didn't like it. I noticed my roots were black, the blonde highlights were very bright yellow/orange. The stylist did not follow the formula I gave her, she decided to do the opposite and it left my hair looking orange/yellow. I contacted the Salon and expressed my concerns and I even explained how I wasn't satisfied at all with my hair and I asked to speak to a manager about this issue. Instead of being understanding the receptionist Trishelle begins blaming the quality of the water in Jacksonville, NC and informs me that's why my hair turned orange/yellow. I found it very odd that instead of apologizing for a huge mistake the stylist did on my hair the receptionist decided to come up with a unbelievable story to try and cover up this mistake. I inform the receptionist that I want the orange/yellow removed from my hair. The receptionist tells me that Victoria is sick and will be out for the week. Then I get a call about a minute after getting off the phone with the receptionist and she tells me she gave me the incorrect information and that Victoria isn't sick she got confused with a different stylist. When I went in to my appointment I walked up to the front desk and at last minute I get told that Victoria won't be able to make it in because she missed her flight. I never received a courtesy call about this! Another stylist named Ariana begins telling me she can do my hair. She then tells me that her prices are different than Victorias and she charges $200, which is a huge price difference from Victoria which she charged me $150 and she begins informing me that the reason why she charges more is because of her experience. I then inform Ariana that I'm not satisfied with my hair and I want the orange/yellow removed. So then, she quotes me $155 for half the job. Ariana did inform me that Victoria didn't process my highlights all the way, this is why my hair turned orange/yellow and she also added a golden toner when I never asked for this. When Ariana was on the last step of blow drying my hair to show me the way the color came out I noticed the orange was still there, it never was removed. Ariana kept re-washing my hair each time applying a toner then removing it then re applying it and it kept getting worse. She clearly didn't know what she was doing because she kept contacting her Manager asking for help. My hair was very orange/yellow and it looked way worse than before. When I expressed how unhappy and devastated I was no one seemed to care. I never received an apology, instead I felt like I was belittled and the entire staff started attacking me with words left and right and not one staff member made me feel comfortable. Instead of owning up to their mistakes they began blaming me and informing me that I didn't understand the process. My hair is completely ruined!!! at this moment my hair looks dark gray with orange streaks! This is not even close to the formula I gave them. I specifically went in to get full head of blonde highlights and 7 ash roots. I didn't receive what I wanted! I was threatened by the manager, they tried to charge me for services. The manager was not apologetic and instead of taking care of this huge issue she was not understanding and tried to argue with me. What a nightmare! This salon needs to take training classes on customer service. Very unprofessional and rude! read more

I went in swansboro location today to get my hair cut, and Ashley was very carefully and sweet.

My baby girl decided that she was ready for her very first haircut (I only cried a little) The price was about what I would pay for my own wash and cut but for my daughter's very first haircut I didn't mind. They did a wonderful job making her feel special and that's a big deal when dealing with a 4 1/2 year old that has never had anyone mess with her hair. Several weeks have passed since her wash, cut, and style and she still very much loves her new haircut! read more

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Holly was AMAZING! I had a 9:00am and she and the receptionist promptly checked me in. This is important since I have many things to accomplish on my day off. She colored my roots, highlighted my hair, brought back the shine, and cut and styled it. I had not seen her since December 2021. Needless to say .... I'm thrilled and will definitely be back. read more

Magan is amazing!! She is the queen at balayage. The salon overall is pretty and calming, any staff I've interacted with have all been super sweet! Love this salon! read more

Wild Olive Salon - Balayage - Hair Salons Near Me - Swansboro, North Carolina

I went to the salon in swansboro a couple times. And each time I go it's a amazing experience. The stylist are so nice and the young woman who did my hair her name was Rianna. She did a amazing job I recommend this salon to anyone read more

I appreciate the attentiveness of the staff. My stylist, Casie, did a fantastic job of conceptualizing, visualizing, and executing what I attempted to describe to her. Even my husband loves my new, edgy style. My eyebrows also look the best they ever have as well! read more

Wild Olive Salon - Left side - Hair Salons Near Me - Swansboro, North Carolina

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Laura was awful! $300 and she put some randomly placed red-brown root taps in my blond hair. I called three times to try to get it corrected but she didn't call me back. $300 is pretty expensive for messed up hair. i should have used a box from the drugstore! I could have done a better job. read more

Scheduled last minute appt. online b/c coloring my own hair had it really damaged. I looked mangey b/c box color hadn't taken evenly and crown looked like a bullseye. Enter Zach at Wild Olive! Excellent color coverage @ roots, foils across top and a precise H/C=perfection! I told him I was 65, but believed myself to be 35, and he came close as any human could to turn back time! Loving my hair! read more

If i could give 0 *s i would. Took my daughter in and asked for 3 inches off and layers added. Ended up taking almost 5 off and no layers. And the worst part? It wasn't even!!! The right side was a good inch or more longer than the left when she pulled it over her shoulders--parted in the middle. As i waited i saw my daughter's stylist come out and ask exactly how to do layers lol then came out again to get someone else...Smh...i shoulda took my kid and left right then lol i wouldnt recomend them to anyone...except maybe my worst enemy. Horrible horrible experience!! Never. Again. read more

Holly was an amazing stylist! she listened to what I wanted and put her skills to work. I was highly satisfied with my cut and color. The salon was clean and inviting, the staff was friendly and attentive. the atmosphere was fantastic, I would highly recommend this salon to anyone. read more

Crap cut and color from a very inexperienced stylist. Wish I'd figured out sooner that she didn't have the chops to do the job right - I'd have just left and rescheduled. Alas, I didn't figure it out until the color was on and things went downhill from there. Sweet girl, but damn, neither she nor I should have been put in that position. F-, Wild Olive. read more

The pricing is very misleading, at least for highlights. I have never spent so much money on my hair. So pricing is number one; #2, a lack of attention to detail-I had to rewash my hair because it felt like straw and looked so frizzy. That was after I had the botanical treatment. #3, there was no product placed in my hair when it was being styled.. It was overpriced, my hair felt like straw and I couldn't run my fingers through it, and very disappointed. I have higher standards for an Aveda salon and its employees. Guess, I will have to keep looking for my stylist. read more

Loved my stylist. Loved my hair! They do amazing work. You get what you pay for. A warm, welcoming environment. They take their time and do your hair right! read more

Jennifer did a GREAT job adding a balayage to my hair. I told her I wanted it to be subtle and it turned out perfectly! Would definitely recommend her! read more

This Salon takes such good care of my family and me! This will forever be our home Salon!

ABSOLUTE BEST for the jacksonville/camp Lejeune area!!! I have been getting my hair cut, colored and styled here since it was first opened. Lisa (owner) actually did my hair before wild olive, so I guess I'm 6-7 years commited. I live and work south of new river and make the drive because it's always worth it. My two step daughters ages 14 & 16 now have been coming here for at least the last 2-3 years. We were there last night and once again....amazing work on the color/cut/style! I have never left without being 100% totally satisfied so I'm shocked to see even a single reviews that say anything negative, Wild Olive has a great staff, great environment, and great service. I get compliments all the time and it is something the girls put on the schedule to do together. read more

Lisa is my go to Jacksonville area stylist. She understands my fine hair needs and listens before giving feedback. She has an excellent eye for color and a great "let's make you look fabulous" attitude. The salon offers daily deals and often posts specials on Facebook. Beyond hair cut, color and styling; Wild Olive delivers mani/pedis, waxing, extensions of hair and eyelashes, and professional makeup. read more

Ok...where to begin? Please keep in mind...I live on a sailboat...My hair neglected for 8 months, rainy day, an Aveda smell junkie ...I drive 55 mins to smiling Rodger- cape in hand awaiting! Connected with me, listened, calculated & advised- with kind of a north east coast accident- but southern charm he went to work...full foiled, cut and styled- I have had my hair foiled around the globe...but this fun, fresh, funky salon ( Owner Lisa , assisted foiling, as she keeps her salon running with a cool vibe) is a true gem!!! Roger is the king of color and demonstrated a detailed cut on my thin , damaged hair with perfection!! I'm going back for lashes!!! Yes me...ms. A natural!! Tell roger aunt kate sent you and I bet he will rub your scalp another 3 mins!!! He claims, " lots of years of construction, baby"- his hands are amazing!! I'm sad I don't live here, but happy this area has such a fun salon! Don't think about it....Just go! read more

Wild Olive Salon - My selfie after!!! I was too shy to do the before!!! I had major growth roots & 4 " of damaged locks!! Best foil job ever!! - Hair Salons Near Me - Swansboro, North Carolina

I am new to the area and was in search of a new hair stylist. I found one! The ladies (and gentleman) in the salon were so sweet and helpful. The quality of my highlights and haircut were excellent. I enjoy how the hair stylists collaborate to make sure you know all your options and give you their honest opinions. Thank you, Shelby, for the great highlights and amazing head massage with the shampoo/conditioning :) read more

Wild Olive Salon - My new highlights :) - Hair Salons Near Me - Swansboro, North Carolina

If I could give more than 5 stars I would. I got a hair cut and color by Annie and I am so happy! I have never gone to a salon and felt like the stylist was able to give me the hair cut and color that I really wanted. This was not the case at the Wild olive. I had an amazing experience! Would highly recommend! read more

The salon is beautiful, clean, and a very friendly environment. Sarah is amazing, and so sweet! She listened to exactly what I wanted, and also gave me advice so I would get the best results. My balayage is beautiful and I absolutely love it!! My husband loves it too! Thank you Sarah! read more

Went here for prom hair and makeup. Hair was alright.. super frizzy but not what i asked for what so ever. On top of that fell out in 3 hours. Makeup on the other hand... disaster. Looked cakey, eyeliner up to my eyelid, and they couldn't even apply fake lashes. Being that i had 45 mins until i had to go to prom i had to run to walmart to buy make up in attempt to fix it. Looked like an idiot for senior prom!!!!!! read more

Wild Olive Salon - Hair Salons Near Me - Swansboro, North Carolina

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I've been living in the area for over 18 years and have NEVER paid that much for highlights and a trim! And by trim I mean she maybe cut two hairs. I had an appointment for 1:30 and had to wait until almost two because she had a walk-in. But I had an APPOINTMENT, give the walk-in to someone else! They are called appointments for a reason. I won't be back! My last appointment at another salon with a much more experienced hairdresser was HALF what this place charged. Go somewhere else for your hair. read more