A wonderful and relaxing treat! Visiting Pelo West Spa in The Galt was the perfect addition to our…read moreholiday. I booked a 50-minute massage, and it was absolutely wonderful--exactly what I needed to unwind. You can easily book online before or during your stay. The entire experience was top-notch from start to finish. The staff was amazing--so kind and attentive. I loved that you can arrive early to enjoy a glass of champagne or spend some time in the sauna before your treatment (and after, too!). They offer the works here: nails, facials, massages, and sauna access, giving you all the good vibes to get you relaxed and in a great mood. The decor is stunning as well; I really loved the dark, moody aesthetic. It sets such a cool and calming vibe. Highly recommend if you are staying at The Galt or just looking for a great spa day!

Okay, get ready for an amazing experience at Pelo West! Let's start from the beginning. I'm a bit…read moreof a spa snob and so let's begin... McKenna at the front desk was a delight to work with to schedule my appointment. I had a bunch of questions about the menu and she answered them very cheerfully. She was very accommodating with my schedule and put me first. Ease of scheduling was a chef's kiss. That was enough for me to expect what was to come next. The spa is located in the Galt House hotel, but let that not deter you from seeking services. This review applies to the locals as well...as I'm a local. The best part is that they offer free parking at the Galt House hotel. If you live in the area, you know how terrible traffic can be. For the first time in my life, traveling to downtown Louisville did not make me anxious and nervous about parking because of the free parking Pelo West offers. The parking garage could be confusing so pay attention to signs but you will eventually make it to the 17th floor of the building. The salon has a very warm, welcoming vibe. Bright colors, good quality candles and light lingering smells all throughout the salon. The minute you step off the elevator. You are greeted by McKenna, the receptionist who is great at what she does. I opted to do 30 minutes of sauna (free with certain services) before my treatments. The surroundings were clean and the sauna area was well stocked with essentials. It is a nice little cozy dry sauna. The stiffest of muscles will relax. There's a radio that you can control in case it tickles your fancy. Coming to the services I got the Pelo signature facial 50 minutes, first. The room was nice and cozy and the temperature was just perfect. Their massage beds are heated which was definitely a cherry on the top. Gabby, my facialist did a quick consultation before diving into the actual procedure. She made me feel very comfortable and insisted that I relax to my best capacity. She just knew I needed it... Maybe it was written on my face ha! At one point, I drifted into the best little semi snooze you can imagine but I think I counted 9 steps in the facial procedure. I have to say every single product she used smelled amazing (and edible lol) and transported me to somewhere far away. Gabby has extremely gentle hands which my facial skin was surprised to experience as that is not how I treat my own face. Gentle, expert, firm pressure, and a constant touch are Gabby's strengths. She is a pro at this and it was evident. Gabby counseled me on the right steps for a healthy skin which I made notes of. Loved Gabby! Than I was handed over for a gel pedicure woth Peyton. My first impression of Peyton was lovely and kind. My comfort was her priority. By the time I had even made it to my pedicure station, a chilled champagne was waiting for me. Peyton is extremely detail oriented and took enough time with each of my toes to make sure all of the pedicure steps were perfect. At one point I really thought to myself about the dedication Peyton was putting into my pedicure. I probably have never experienced that before! I was so relaxed after my facial that the pedicure was a smooth, quiet time for me. Loved every minute of the vibe, peppy music, cleanliness, ambience, and smiles from staff members while getting my feet did. Peyton's detail-oriented but very gentle hands made the whole experience wonderful. I think the only thing I was missing was probably a body massage but I could not fit that in my schedule today lol. Shout out to Nema and Kaitlyn for running such an excellent spa in the heart of Louisville. The spa is not just for the hotel Members but also for the locals. The cost of these services are on the lower end for what they are actually offering as an experience--- I was very surprised to see this. Thanks Pelo West Team for a much needed afternoon spa time. Loved every minute of my afternoon. I cannot wait to come back again.