I had my very first appointment at this salon after searching for months for a new place…read more What I enjoyed: Free parking in the back, which was convenient. Walked in, it wasn't packed, and I appreciated that -- you could tell they were actually focused on their clients and not just rushing through back to back. They offered me something to drink while I waited and the green tea with lavender was really good!! Mark was my stylist -- he was professional, friendly, and easy to talk to. He gave me a great haircut and one of the best blowouts I've ever had. And I mean that. I have very long, thick, wavy textured hair and a blowout alone never cuts it for me. I always have to follow up with a flat iron. That's a big deal for my hair type. I left with my hair looking amazing and didn't need to touch it. Also the products made my hair smell amazing! I was charged extra for longer hair but I expected it and the price was fair. Most importantly, I felt extremely relaxed and comfortable the whole time. This salon deserves their flowers -- highly recommend.

I came in and had a consult with Chloe and told her I wanted my roots dyed blonde and about an inch…read morecut off. When my hair was done it was dark brown roots and my hair was blonde. She said after she blow dried it she hoped it was lighter. Then she said she could do highlights and told me a price, I didn't want to have to pay for my hair again for her mistake! I wanted my hair looking nice because I was having surgery on Tuesday, June 16, 2026! It will be a 4 to 6 week recovery. I have never had my hair looking so bad. It looked better before I had it done. I am very disappointed and sad. Yvonne

I'm new to the area and my experience was wonderful. Forgive me I forget the stylists name‍. But…read moreshe was attentive, on time, and listened to what I wanted. I will be back.

Kathryn (Kat) Norris worked her magic on my hair with a marvelous updo. I looked just stunning for…read moremy niece's wedding. My hair is very thin on the front and I have some scarce spots on the back. I got so many compliments from my family of how pretty I look. She gave me tips on how to have it last a few days and what to do so I look great for both day's events. If you need a hairstylist to make you look your best, she will be the one. I would recommend Kat for you to do your hair in Shelby, NC area.

Went there for a perm for the first time, perm turned out great, Thomas and Connie were nice. Just…read morewished my hair could be a little longer but thats just me.

I went to Connie's with a friend when he needed to get a haircut, and it made me want to get a…read morehaircut myself. They have walk-ins on the weekend and we waited a good hour, so try to make an appointment during the weekdays if you don't have time to wait. However, the owners are so incredibly sweet! Thomas sat with us and talked while we waited to get in the salon chair. He cracked jokes and made us feel so welcome. Most of the patrons who came in, he knew their names and probably knew them from years of them coming back. When my friend finally got into the salon chair, Connie went straight to work. She took time and care into the haircut and it looked great at the end! She talked to me on the side and was so funny and sweet. I love the owners here and they give out great haircuts! Come support small business owners, they definitely deserve it!

Went in for a bridal hair and makeup trial and it didn't turn out as expected (turned out…read moreterrible). I asked if we could do a second trial (at my expense and I had already paid ~$300 for my first trial) they said no and canceled 10 weeks before my wedding. Wouldn't recommend using them for H&M wedding. As they are apparently very unreliable. Now I'm weeks away and left without anyone to do hair and makeup on my wedding.

I debated leaving this review, but I feel like it is important to give people a heads up if they…read moreare looking into booking with this salon. I unexpectedly had to find a new stylist to do my extension services (which I understand is a luxury service and normally cost more than other services) I was booked and scheduled over the phone, Then bombarded with emails and text about signing their salon agreement. They were very persistent about signing this form (your appointment will be canceled if you don't sign ahead of time) and it was a bit of a turn off before ever even getting to the salon. When I sat down at the chair, the stylist and I went over the reinstall process, And she began getting to work. At no point before our appointment or during the consultation was pricing ever discussed. I will take partial responsibility for not asking, but like I said, I am used to paying fairly high prices for my service. When we were almost done with my move up, I finally asked about their pricing and was very shocked To hear that they charge $200 per row to move up extensions. I have been wearing extensions for close to four years and never have I paid prices even close to that. I ended up being charged $400 for a service that took less than two hours to complete. I feel like this salon should have been more transparent with their pricing upfront, especially offering luxury services like they do. The service quality was average and most of the appointment was silent and a little awkward. When she was finished with my move up I wasn't even offered to have my hair styled/ curled Which was a little shocking since that is normally included with a service like this (Especially at this price point). I paid for the service and left a tip for the stylist as she did do a decent job and pricing is not determined by her.. Overall, I was highly disappointed in the value and with my experience here and will Not be coming back

Beware! Lacks customer service, my first and only time there wasn't a friendly welcoming…read moreenvironment. I noticed when I got home that ear had been nicked, she was very rough. I will never return. The cut is odd I'm finding different length pieces - not from layers.

I couldn't get in with Louise or Angie... so I decided to…read morelet Dani cut my hair. I'm really a chicken to try new cuts I went in wanting an undercut. Still with a bob. (Look up Chloe brown on YouTube.) Dani took her time and explained everything she did. Making sure I felt comfortable. The end result was awesome! I loved it. So it feels really good to know I know have three ladies at SHear indulgence who I know I can trust. If you're looking for a salon. THIS IS YOUR GO TO!!!! Give it a chance. You will not be disappointed

Service is quick and easy! Show one picture and he'll make…read moreit alive. Call in advance to make an appointment so you don't get stuck with any surprise waiting time :) Cash only!

I wasn't happy with the haircut--it felt rushed and uneven. My regular stylist later commented on…read morehow inconsistent the cuts were.