This is a great friendly family owned hardware store. They carry a little bit of everything. The…read morestore has a great personal help. It's so nice to be asked. Unlike the big box stores that you have to go wondering about the store and 10 aisles down only to find that that person does not work in that department. Grrrrr Nice friendly and helpful staff. Reminds you when things were easy.

The staff is friendly and helpful. Have a good selection and prices are reasonable. Having a place…read morein Woodhaven am a frequent shopper at this store!!

You won't find a huge inventory, but if you need the basics, Rick White is a good fellow to buy…read morethem from. So take some business away from Home Depot and buy those nuts and bolts here instead. Also, when spring comes, he always stocks some fancy chicks. In a place like this, chicks of any description are a rarity.

Stopped in last Thursday about closing, very nice store with friendly and knowledgeable workers…read more Did't rush me but helped me with what I needed. Wish I lived closer so I could visit more.

I don't usually rave about most businesses,but Ace in Dixon has people who know their business and…read moreyou can get almost whatever you need and quickly too.

Most staff members are friendly and helpful. Management is easy to deal with. Staffers in the…read morelumber department have done an excellent job cutting plywood sheets and linear lumber. In the appliance section, management has been more helpful than salespersons in working with me on prices. I got a great deal when I bought 3 appliances there 2 years ago. At times they have excellent clearance sales on "oops!" paints and stains.

Home Depot PERU IL not Hinsdale. Bought a brand new Samsung Bespoke refrigerator in July - freezer…read moredidn't work - called service desk they said to unplug it and plug it back in - still didn't work - but Home Depot only backs it for 48 hours then you are on your own with Samsung. Still hasn't been resolved - $2800 brand new appliance that doesn't work. Home Depot just takes your money - doesn't care about service. Bravo. I will never buy another appliance there again.

I dropped of screens that needed to be replaced due to heavy rains & was told 7-10 days. The…read morescreens came back in 5 days! The screening materials were better quality than I had from other stores. I am very impressed with the overall work. Looking forward to going back to see what else they have to help me with my ongoing house repairs! On a side note, front desk staff are very polite & professional too!

This is my go to hardware store. I always start at Gordon's and if they don't have it in stock they…read morecan usually order the item. If you need to know how to fix something and you need instructions or options Gordon's is my favorite store,

Larson Storm Doors: Purchased NEW late October 2025. Storm screen / Windows mechanism broke late…read moreMarch 2026- 5 months after professionally installed! Larson's says: You fix it yourself and/or at your expense!! NOT RECOMMENDED given $650 spent including installation...

I visited Lowe's on 12/26/25 during the tail end of their Christmas sales. The store had signage…read moreand displays indicating 75% off Christmas decorations, but when I attempted to purchase several items, the store refused to honor what was clearly being advertised as store deals. Unfortunately, the most disappointing part of the experience was the interaction with the store manager, Steve Mackey. Rather than helping clarify the pricing or de-escalate the situation, he was extremely rude and combative. The conversation felt less about resolving a customer concern and more about asserting authority. The overall impression was unprofessional and unnecessarily confrontational, which only escalated what could have been a simple discussion. That said, I do want to acknowledge one male employee who was restocking merchandise at the time. He was calm, respectful, and genuinely tried to advocate for Lowe's by assisting and explaining what he could. He represented the type of customer service that would normally make me want to continue shopping at this store. I would strongly recommend that corporate leadership consider providing Steve Mackey with additional training in professionalism, customer service, and de-escalation techniques. Leadership sets the tone for the entire store, and this experience did not reflect well on the Dekalb, IL Lowe's brand especially during a busy holiday sales period. I hope Lowe's takes feedback like this seriously, as there are clearly employees here who understand and value good customer service.

This review is for the great service I received after purchasing a Blackstone Grill. I knew which…read moremodel I wanted but I didn't have a way to get it to my campsite at Woodhaven Lakes. One Sunday afternoon we stopped in as my wife needed to purchase some birdseed and we asked about delivery options. We were pleasantly surprised that they not only deliver to Woodhaven Lakes but offer free assembly and delivery! We spoke to Jess later that week and she took care of everything. When we arrived the next week at our campsite,our new Blackstone was assembled and on our deck! Super easy and without the stress.