the worst company to deal with all hidden charges in contracts, when I signed on with Paraco they…read moreused the regulators from the previous tanks which were NOT theirs the were leased from Smith and Sons, when Smith and Sons picked up their tanks their regulators were missing , they picked up their tanks at NO charge but wanted their regulators the Paraco used,..Paraco would make good for them so I as the customer had to pay for them to Smith and Sons...I changed over to Blue Ox in November for better pricing , This is now April and Paraco tanks are still here we called many times asking for them to pick up the tanks, they are charging us 750.00 to pick up the tanks , they said because there is 20%gas they have to drain it, when I asked BLUE OX theirb policy they DONT charge for pick up now matter what gas is left, stay away from Paraco they are terrible

Thank you Paraco for coming to save my furnace and heat. A part broke in my furnace and luckily…read moreyour emergency worker Gordon came with a truck filled with parts and my heat was restored. I appreciate your emergency service and sending such a nice and competent repair person.

I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

From the owner: We are a 3rd generation family owned and operated business that recently merged with a 4th…read moregeneration family owned business.

Awesome. Amazing service from this company it's remarkable, most professional, highly trained and…read moreskilled technician, Jordan. Courteous. Excellent communicator. Got right in and set about his tasks in a most efficient, confidence instilling manner. This man knew his honorable trade and profession. Just like back years ago when it took years of training to become considered skilled and a true craftsmen - who took great pride and honoring in their work. Jordan not only resolved the issue lick-it-y split, he went way above and beyond, performing well needed service adjustments and cleaning on my wonderful propane fired living room heater unit. He provided me voluntarily most valuable advice about my unit. Most helpful and educational. What a totally pleasant, stress free, problem easily solved experience. This gentlemen, a true man of his trade, is an outstanding representative for a company that has wonderfully provided all my home heating needs for over 20 years!! Thank you, CES!! Kindest regards. Bob Hunter S Fallsburg rbhunter2025@gmail.com

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

This place has everything. The service is excellent and the employees are all so knowledgeable and…read morefriendly. Save yourself a trip to those big box stores and get what you need here.

Good people and always have what I need. Everyone there is very polite and helpful. I go there to…read moreget my propane bottles filled and pick up things for my projects. Definitely recommend shopping here.

Day 17 now since my heating system, which Hinds installed, quit working and no sign of Hinds coming…read moreto fix it. They are still "waiting for parts". The same parts they should have had on their shelves to make repairs with. Had to go buy heaters to try to keep my house warm because the cheap bastards at Hinds wouldn't provide me with any. They can't go out of business fast enough as far as I'm concerned.

Forced to pay $600 just to keep the tanks I've had for years because they want to squeeze money out…read moreof the customers that don't order enough propane. What kind of customer service is that? Now being threatened that they will take my tanks if their greed isn't sated... Haven't even been offered free, regular maintenance or fill ups.. why should I pay for a lack of service? These thieves are definitely not in it for the people

We have been waiting for a delivery for over 2 weeks--can't seem to get any answers and talking to…read morea person is nearly impossible!! We are now OUT of propane and it's COLD out! We will be changing dealers just as soon as we can.

We have been out of propane for a week and can't get an answer on delivery. With below 0 temps. And…read morebeing a senior makes for some inconvenience. You were paid up front too. I guess we will be looking elsewhere to a dependable service.

Lavinia was so helpful setting up our account. She was Friendly and knowledgeable and got us a…read morecompetitive rate. .

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

Great company!!!! Super considerate folks!…read moreA++++++++++++++++++ Highly recommend! Personalized service!

We switched from Superior because Heller's price for propane was much lower. Heller's was very…read moreprofessional, answered all of our questions and we've had no problems getting deliveries. I highly recommend.