Do yourself a favor and don't get a tank that Heller can monitor. They have not delivered to me in…read moreover a week cuz they can see how much gas that I have. Keep hearing that they're taking care of customers who are almost out of gas. I told them that I have a standby generator that could be damaged or not work if the power goes out. How many customers are calling and lying about how much gas they have left? I watched the Heller truck go by our place twice yesterday. No delivery.

Delivery truck destroyed my driveway, but they claimed they are not liable…read more.. Check out all of their reviews.Their service appears to have just fallen off the last couple years

I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

From the owner: We are a 3rd generation family owned and operated business that recently merged with a 4th…read moregeneration family owned business.

Great service and prompt prices are far better than anybody else. And their delivery crew knows…read morethe deal, I have vacation home that I split my time with, so I was talking to one delivery guy about efficiency and he recommended keeping the house a 56 when I'm not there because that was a good point for both efficiency and comfort as far as walking into a cold house, he was right. 56 is no less efficient than where used to keep it and if I forget to turn the temp up remotely I'm not walking into and ice cold house

Terrible customer care. Terrible service. Prepare to be robbed. They charge for everything and even…read morethings that never happened.

I was with this company for 14 years. They were going to leave me without propane for…read moreChristmas, even though my balance was payed in full last week. At the time I was told the delivery would be made. When I called this morning at 8:00 am they told me they could not get yo me till after Thursday which is the day after Christmas, even though they knew I was at 1 percent. The operator Norman was rude and inconsiderate. The sheer disregard for me as a 14 year customer, and the arrogance of the staff to be rude in a crisis to a customer was disrespectful and egregious. The management should be ashamed of this type of interaction and misuse of loyal customers. I highly recommend that you avoid this company.

Horrible customer service,ripped me off of $500.00 during the covid 19 pandemic when I got laid off…read morefrom job Service manager rude & nasty will never use there company again and telling all my friends who use them about these thief's business practices I'm sueing them ......

Rocko the Owner is unprofessional and instead of wanting to talk, he continued to tell me to shut…read morethe fuck up. Even after i had asked for him to try and have a civil conversation. He supposedly delivered oil to my moms house and when we advised the tanks were empty he acted like a toddler not getting his way. We had a plumber at the house confirming tanks were not full. All I wanted was him to send a tecgnician to the house to meet the plumber so we could verify with both companies. He refused and continued to repeat "Your mom has oil" for at least 10 minutes and nothing else. My mother is in the hospital and one of his comments was well she lived a great life you shouldn't care about a house that isn't going to be left to you. He then proceeded to say how everyone at the Hideout is the same and doesn't know their ass from elbow. I'm disgusted with the lack of respect and childish nature of this business man.

Sharkey's oil delivery gents are very polite and EXTREMELY careful not to spill even one drop of…read morefuel on our property. Any time we call, they are all very nice.

They provide my propane. Done seamlessly. What's not to like. They come. Refill the tank. We pay…read morethe bill. Repeat.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

We had an issue with our very old propane heater and called CES…read more They sent a very knowledgeable, respectful, and friendly young man, Marco. Marco walked us through every step of the service he performed and was incredibly efficient. The next time we need service on our heater, we would request him by name. Outstanding!

From the owner: Since 1968, CES has been servicing customers throughout the Tri-State region of New York's Catskill…read moreMountains, Hudson Valley, Eastern Pennsylvania & Northern New Jersey with dependable propane gas, home heating fuel oil, kerosene, diesel fuel, bio-fuel deliveries and HVAC service & installations.

We are Very Disappointed with Keystone Propane~ Back in…read moreearly 2024 we had an On Demand Generator installed and Purchased 2 (two) 120 gallon Tanks from Keystone and had them install them and fill them~ Since Then we have had them come out twice to put propane in them~They will come and do the tanks if they are at 50% or Less, (which makes sense) and have not had any problems with them coming to do this in a timely manner~ We Once again (in 2026) Decided to get another On Demand Generator for our Building which has a separate electric meter~ So we Contacted Rinker Inc. again (in Nov. of 2025)-(who we would Highly Recommend, They are a Great Company, and the People who Work there are Fantastic and very Helpful) and we set up and Appointment/Day for them to come out and put the Generator in, which was Jan. 19, 2026~ So we Contacted Keystone Propane (in Nov. 2025-talked to Kara) told her that we were getting another On Demand Generator put in by our building/barn (Jan. 19, 2026) and would like to purchase another 120 gallon tank (and Rinker inc. had also contacted them and gave them the date) and have them install and connect it~ The week before the 19th of January, (on a Monday) We had Not Heard anything from Keystone Propane, so we called a few times and left messages for them to reach out to us, and received No Call~ So we called Rinker inc. and Julio said he would call them~ He called us back and said that Kara would be calling us on Wednesday or Thursday~Thursday came and we still did not hear anything, so around 3pm we called and got Kara and she said "Oh, we are going to have to push it to the next week (the week of the 26th Jan.) The Next week came and by Thursday we called again, this time we talked to "Tammy" Oh, we are so Booked up, not sure when we can do it, did not realize that it was a new installation (BS) They Did Know that it was a New Installation~We told her that "we did not think that was very fair, since we had set this up back in November of 2025" She hemmed and hawed and then told us that the soonest that they could do it was "Friday February 20th, 2026" (Very Frustrating) So We called 16th or 17th (Feb.) to find out what time on the 20th and talk to a Guy that said we were on the schedule for the 20th and someone would call us on Thursday the Day before to let us know what time they would be there~Thursday around 3pm we had not heard anything so we called and "Tammy" answered~When I Told her someone was suppose to call us to let us know a time for the following day, she said (and I Kid You Not!) "We Do Not Have You on the Schedule" I Said "Tammy!...You are the One Who Set the Schedule for the 20th!" She Hemmed and Hawed Again, Then told me that she would have to call me back (Smh) I Looked at My Husband and Said "I am Calling Rinker's and talk to Julio" which I did, and scheduled them to come the following Wednesday (25th) to install a brand new tank for the Generator and Connect it, which they did~ Like I said, Highly Recommend Rinker Inc....Should have gone with them to begin with, would have saved a lot of Frustration, but they were more expensive than Keystone for the tanks and now I know why...The Two Tanks that we Purchased from Keystone (back in 2024)were Not New (that's why they were cheaper) And Still Have Not Heard Back From Tammy or anyone at Keystone, since the 19th of February, when "Tammy" "said I have to Call you Back" Really Do Not Know What Their Issue Was, but Do Feel that if they were having issues, they should have Communicated Truthfully with Us~ Like I said, Very Disappointed with Keystone Propane and if this is how they Treat Customers and run their Business...They Need to Take a Step Back and take a look at how they handle things within the business~Truthful Communication would be a Starting Point~

Asked numerous times to have leaky tank removed from previous owner. They came and stopped leaking…read morein July/August. Suppose to get tank September/October. Tank still here. They would have had a shot at being my supplier, but not now!