Homeowners, beware of this company! I reached out to Bob originally due to a bat problem. He told me he would come out and assess the issue. When he arrived, I was not home at the time, but my wife was. He inspected the attic and convinced my wife that it was indeed bat droppings in my attic and that he could get rid of our problem. He managed to convince my wife to give him a very large deposit in cash and then told her he would put it in his schedule. When I arrived home, I was a bit irritated as I wanted an opinion from more than one company and would have never just hired him on the spot, but unfortunately, my wife had already paid him a deposit in cash. I read his proposal of what he planned to do, and it seemed like a lot of money to do what he was doing, but when I reached out and told him most of the returns had already been sealed up with foam, he began to tell me, "No bat professional uses yellow foam; they all use black," which may be true, but there were no penetrations in the current foam, so why would it need to be redone? He then told me he wasn't even going to redo it and would just apply black over it. So now it would be visible to everyone who drives up to the house. I then told him I'm going to do more research, as I had planned originally. After talking to many other reputable companies, they said they don't use foam; they close up the areas with fascia metal or screen because foam will not stop unwanted critters from entering the house. Unfortunately, at this point, because we live in MA, they are a protected species, and no other companies were willing to do the work until the state would allow it. At this point, I had reached back out to Bob and asked him if it was true that we would have to wait months to have the work done because it could be a maternal issue and the state wouldn't allow it. He then told me that in his inspection, he was able to determine it wasn't a maternal issue. How could he of known this?? He then said he would get it done the following week. The following week he arrived with one guy and sealed up about 7 spots with sealant and black foam, no hardware cloth used at all. He also put in 2 one ways for the bat to get out but no reenter and told me he had a 2 year warranty. We'll about 3 months later I was in my attic and literally had a bat fly at me. I immediately reached out to BOb and told him this. He instructed me to keep watch at night, so I did for about a week with no activity so I reached back out to him and asked that he come back and see if anything was missed. He agreed. Fast forward about 3 months later no return and still bat problem with more droppings everywhere in my attic. I decided to get on my roof. Immediately within 3 minutes found 3 different spots they were entering. I then reached out and told him this and sent pictures. He called me and instead of agreeing he made a mistake and hasn't done anything to honor his supposed warranty he starts getting loud with me saying. " I WILL COME BACK AND TAKE CARE OF THIS SPOT AND THAT SPOT AND THEN IM DONE"!!! I said " im not quite sure why you are yelling at me right now and so upset but shouldn't I be the one upset that we have spent all this money with no results, no return visits to address the still existing problem and the only reason we are even talking is because I keep reaching out to you"? This guy prays on women, prays on people in these types of situations then when he gets call backs he yells at his customers and acts like your an inconvenience to him. Very disappointed in the way he conducts business but also has no regards for state laws that prohibit him from doing his work when he is not supposed to. Stay far away from this company and hire a real professional that isnt just out to get over on someone!!!! Ill be contacting the state of NH, state of MA and anyone else i have to so no one ever deals with this again from this company. Absolutely disgusting individual that will be held accountable for the way he treats people that have trusted in him to take care of a very concerning matter. HOMEOWNERS STAY VERY FAR AWAY FROM BOB AND SUBURBAN WILDLIFE OUT OF WINDHAM NH!!!!! read more