Super nice facility!! Decent selection of everything. Dylan upsold the crap out of me... $120…read moregloves, a $25 pair of socks etc.... Nice guy. I wish I had a Trek... I am a Specialized guy... Will be back.....

Top notch! The folks working here are friendly, helpful and…read moreknowledgeable. They treat you like a friend not a customer. They know bikes - sales, service and repairs. Had some work done here a couple of times on my bike, another brand and they were fine with that. They fixed my issues no problem and I always got my bike back in perfect condition. They don't try to upsell anything and they treat you fair. Pricing is more than fair. I would highly recommend this company for all your biking needs.

If you're in the market for a bike, go talk to Bruce and Katie. I bought 2 bikes from them,…read morerecommend them to everyone, and will definitely head back when it's time for an upgrade. They're awesome and will treat you right!

They helped us find the perfect bike and prices were reasonable acompared to and in line with the…read moreother bike stores in town.

Velocity has high standards for customer service. I contacted them to have a tune up done and i has…read moreadditional damage to the front rim. They contacted me and sent pictures for my verbal approval to fix it. The work was done in a timely manor and was well worth it. This will be my go to bike shop from now on.

We purchased two bikes here a while back. They were your average Schwinn mountain bikes, nothing…read moretoo special. Upon purchase the bikes came with a one year warranty from the store and I think it was one free tune-up annual tune-up. The warranty came in handy because one of the bikes got a hole in the inner tube after several months riding. We brought it in and the guy fixed it up right away with no hassles. Loved it! Love that local business can triumph big box stores in quality and service!

Have bought several bikes there. Great customer service even after I bought them. They do repairs…read moreat fair prices and they have a wealth of knowledge in regards to all they sell. You won't find a better bike shop around. Glad I came here first!

Best bike painter in the Rockford area IMO. Craig always did GREAT work for me at reasonable…read moreprices.

Helpful, timely and good prices. I have made a couple purchases and everything was good.read more

Dave is very knowledgeable and helpful. He assisted me in fixing my tire tubes and I was able to go…read moreon my first outdoor bike ride in 2 years! The price was extremely reasonable as well!

I would definitely recommend this place to purchase a UTV, jet ski, etc. See Jordan in sales; he…read morewas great to deal with, and everything he said he would do he did. I will be going back to purchase from him in the near future. I would avoid the service department; they do not listen, give time frames that were never met, and you have to constantly call to get updates. The knowledge of the service writer I deal with is very minimal at best. I will not be bringing them anything to work on again.

This place is top notch in AAA+++ service. Yhey went above and beyond to make sure and have my…read morepaperwork and bile ready for delivery guy. Highly recommend it, my salesman and documents lady did an awesome job.