Still standing by the fact this is the best Hardee's I've ever gone to. 9 times out of 10 this is…read morethe best you could ask for. The service is always wonderful. The drive time is always insanely quick and the food is very fresh. Every once in a while you do get a cold French Fry, and I do think the soda machine needs cleaned more regularly. Like seriously, it probably needs cleaned twice a day when it's busy. But it's such a great place to have in this town especially if you're on lunch break and need a quick fix or are traveling and want some quick grub to hit the road again.

Terrible customer service employee called my friend an F***ing Re*** in front of another customer…read more Workers were very disrespectful and rude. Do not recommend.

Is this absolutely MY best (aka favorite) burger...? Is it the best burger I've personally had in…read moreIowa...? Probably not. BUT it is the best burger I've ever had out of a gas station in Iowa...! Actually... I'm not exactly sure which way this place actually goes... Is this a gas station that sells food... Or a restaurant that sells gas? Potato...potatoe! Lol And it IS a very good burger overall too...! But not only do they serve burgers... They have other menu selections... Mostly all deep fried and grill options... And ice cream! I've seen signs for Iowa's Best Burger Cafe for years while running back and forth on I-80 from the Des Moines metro... Kellogg is about halfway between Newton and Grinnell. We've never stopped here until this past weekend when we were on our way home from the What Cheer IA flea market... Iowa's Best Burger Cafe is just off the highway... The first thing I noticed as the GPS said our route was about to end... It looked like it ended at an Amoco gas station... Huh? And then I noticed the signage for the Iowa's Best Burger Cafe on the building... Oh... So we're here...? Not exactly what I expected..., but I eat at food trucks too so it wasn't going to stop me. I did glance at my girlfriend to see if I could tell whether she was feeling it or not... I think she was just really hungry at that point and didn't really care. Lol There's ample parking. As you enter the building it kind of looks like a standard gas station convenience store...until you turn and look to your Right. Red plastic booth seating. There are two counters and a case that sit adjacent to one another. The counter you order at also displays the ice cream. There's a case displaying some ready to eat options. The register is on a shorter counter closest to the entrance. It's an open kitchen. There is also another small room of seating further to the left as you face the counters. The tables are kind of faux marble. Napkins, salt, pepper, ketchup, and mustard are available in each booth. We were greeted as we walked and I let them know it was our first time there and we didn't know the drill. They let us know you order standing there at the counter. Take a seat. They bring the food out to you when it's ready. You pay at the register when you are done. Cash or card...and there is an ATM on site. They bus your table. There are a couple of menu placards on the counter where you place your order... The 16 flavors of ice cream selection are plainly labeled. The two ladies behind the counter were very helpful and were both personable! We ordered: 2x half pound burger combos (one with cheese, bacon, onions and pickles and one with cheese, onions, pickles, mayo, and lettuce) 1x upgraded side to garlic mushrooms 1x upgraded side to onion rings 2x fountain drinks (Coke products...comes with combo) 1x mozarella sticks 1x two scoop bowl of ice cream 1x single cone of ice cream The wait for food wasn't long. Everything was served hot and fresh! They'd asked us if we wanted ranch... My girlfriend always wants ranch! Not only did they bring us ranch... They brought us a HUGE squeeze bottle of ranch! This is how every restaurant should bring you ranch! While we dined in (as did a couple of other customers) most of the business appeared to be take out. One pro tip... The standard half pound burger comes with two patties. I heard a customer ask a guy, at the booth next to her, how many patties he had on his burger... Huh? He had four patties on his burger... A full pounder! So there has to be a way to add an additonal patty (or patties) too... If you want a bigger burger... Ask...! The bathrooms...not horrible. The food was all great. Good service. No complaints. I wouldn't hesitate to stop in here again! And I know what to expect next time...!

"I do not disagree with their name," says my friend visiting from out of state after enjoying his…read moreburger and fried mushrooms. I had the delicious BBQ pork burger with cheese and enjoyed its glorious Smokey flavor. I can't say I've been to that many burger cafe's but this was definitely a great experience. The staff/cook crew were extremely friendly. I was nervous by the long line, but they grilled the food up pretty quick and it was all fab. Enjoyed drinks came with meal. Definitely recommend!

I truly don't even want to give this Sonic a 1 star but at least my sandwich was mostly correct. I…read moreasked for chili cheese tots with EXTRA chili which I guess in Sonic speak means next to none. Now when it comes to my burgers, I'm picky about what's on there and honestly they did pretty good. They just forgot the other condiments like ketchup and extra mayo....there is that extra word again. My drink was a complete disaster. I asked for a Route 44 lemon berry slush. They've had that particular slush for YEARS but apparently they didn't it anymore. So instead of asking what was in it, they used lemonade and blue raspberry flavoring. It was truly the NASTIEST thing I have ever tasted. I am truly sad and disgusted by the quality of this Sonic and as far as I'm concerned I will NEVER be back.

Awesome ice cream here. But the Bain thing is great service. Very friendly hard working crew…read more Management must be good because the workers here rock! Also we called at closing time to get a pizza and they accommodated even though that meant staying open late. Very impressive I worked restaurants as a young adult and I know good service. This is it

Their food is very good reasonable priced we had coconut shrimp , clams Mozzarella sticks onion…read moretangles and onion rings. All hot and good. Then dessert was chunky dunk sundae, strawberry Sunday and a butterfinger tornado

The food is good I got a crunch wrap supreme and it came out fairly fast it was pretty good. The…read moreemployees are always helpful and nice its never loud in there. The inside its self is fairly clean and the bathroom floors are not sticky the tables and other surfaces are clean. Its again really good food and they almost never get your order wrong.

The service was good, we ordered 3 bean burritos and one thing of nachos and the food was good!…read more1/3 of the bean burritos had onions in it- though we ordered them all without unions. But that's it! We went through the drive through, and got our food rather quickly!

They are doing pretty good in their first few weeks. Looks like the opening crew from corporate is…read morestill around and there was a lot of training going on while I was there. They had that line moving pretty well! I am always extremely disappointed when I ask for extra pickles and what I get doesn't even cover the bun. Chick-fil-A thinks extra pickles means 4 slices, because that doubles the two they normally put on. Long ago, I worked at Chick-fil-A for a few years. Not that crazy much has changed and thats a good thing. Nice, polite staff. Clean areas. Attention to detail. Remarkably fast service for the amount of people there. Really enjoyed it over all!

People wait in lines for this? Average chicken served with a…read moresmile. But the hype? That is crazy, and this is not good food.

They forgot my aujus with my french dip tried calling multiple times to fix it and my calls rang 3…read moreor 4 times then forwarded to voicemail. I am extremely unsatisfied and frustrated as I only have time to run there the once, since I only get a 30 minute break and I work on the other-side of pella. going forward I will not be coming back I will just go to Culver's or Chick-fila.

Every time I go food is great. Never have been treated with disrespect. It's always very clean in…read morethere.

We went there on a Saturday night to celebrate a birthday. Our group of 11 had a reservation and…read morewere quickly seated. I dropped a star because the menu has about stayed the same and they were out of one of the chicken dishes and it was only 6 PM. Our birthday gal wanted a simple pasta and they really don't just have that. I had a portobello fries and a hot honey chicken sandwich and both were very good. They were still tasty the next day. Hubby had a pork chop - - and it was delicious just like he remembered. The bread bowl is good and they graciously brought you more. A waitress was good - - she kept the children in the group full of!! It was a nice place to celebrate

Three of us had dinner on a week night. We started with the portobello fries…read more I had the white bean and collard greens soup. And then the fall salad The Portobello mushroom fries were amazing!! Crispy. This is a must order item! I was thinking about them days later! The fall salad with salmon was delicious and a large portion! the side of broccolini fulfilled my green requirement for the day! The panini looked amazing and I want to try it next time.

We we're waited on by a very friendly staff and received very good service. We found the restaurant…read moreto be a very friendly family place. The fried chicken is the best fried chicken I've had since the 1970's. It's fried chicken the way it's supposed to be.

This is an amazing place, the beer batter chicken is the best in the land, but if you're in a hurry…read morethis is not the place for you. Service is very good, but remember it takes time to cook chicken properly, so I say enjoy a beverage, friends, the atmosphere, & relax to a enjoyable dinner.

The 1 star average is not reflective of the quality of food and service this place upholds…read more Excellent food every time and the service is always friendly and fast. Probably the best fast food in town.

From the owner: We are on a mission to craft inventive food with real ingredients that remind you great flavor…read moredoesn't have to be fussy. We serve up delicious food made with high-quality, authentic ingredients.