The food Still love…read morethis place, great comfort foods! The bacon cheeseburger wrap is amazzzing!

This is a decent place if you want a bare bones quick bite, but you could def find better food for…read morethe price. I got a chicken Caesar wrap. The chicken was surprisingly good. It was all fresh, but just not what I was expecting for a Caesar wrap. The dressing tasted more Italian. Again, not bad but not superb for almost $15.

I ordered the Jalapeño Ranch Club meal with Strawberry Hibiscus Sprite. Your choice of grilled,…read moreoriginal, or buffalo chicken. I ordered buffalo they add jalapeños and give you the jalapeño ranch dressing to add yourself. Not much sauce and difficult to open the packages! It was tasty but my chicken sandwich was pretty much consumed by the time I was able to open the sauce packet! If it's a specialty sandwich I feel like it should come with the sauce. Love the light refreshing taste of the strawberry hibiscus sprite, perfect on a hot afternoon! Easy in and out service very minimal wait time.

Ordering was very easy, lots of good choices. My meal came quickly and was delivered to my table…read more It was hot and tasted fresh. The waffle fries were hot and crispy. The chicken was good. I love their diet lemonade. My only complaint would be, for the price I think the chicken strips are pretty small. The service is so friendly and the store is incredibly clean.

I decided to try the hot honey snack wrap despite all my previous fails, I think I'm a glutton for…read morepunishment! You can't beat the price for a large soda and snack wrap. The soda was cold and well carbonated but unfortunately overflowing. The chicken on the wrap was yet again charred but at least edible. Paying attention to your warming times and when food needs to be disposed of could easily rectify the issue. Loved the new hot honey sauce, it definitely packs some heat! No wait time at drive through this visit. And this wrap did contain a chicken tender!

as a person in customer service, i get being understaffed to the point it reflects in the customer…read moreexperience, however I am sorry, 50 minutes in the drive thru is more than ridiculous. I ordered because I had school, then work until 7pm, then my dad needed my help, so i was out all day until 10pm. I wanted a quick easy order just to get home, i spent 50 minutes in total. 30 of those minutes were just to get my order taken, even when there were only three cars ahead of me. Again, I understand the impact of being understaffed, there is a point where, any other manager or franchise owner who is in connection with this location also needs some accountability for allowing their employees in that situation.

Today, December 5, 2025, between approximately 3:30 PM and 3:50 PM, I stopped at this Burger King…read morelocation with my two young children, ages 5 and 6. Unfortunately, this visit resulted in one of the most distressing customer service experiences I have ever had. An attendant named Tracy, who identified herself as the manager, spoke to me with extreme rudeness and openly raised her voice when I calmly asked to speak with a manager. Her behavior was so aggressive and unprofessional that I ended up in tears in front of my children. As a mother, this was deeply upsetting and completely unacceptable. This is the first time in my life that I have ever felt compelled to leave a negative review for any business. I value professionalism, respect, and basic courtesy--especially in a family-oriented establishment. If there are cameras in the dining area or service counter, I sincerely hope corporate leadership reviews the footage from this timeframe. No customer should ever be subjected to this type of mistreatment, and certainly not in front of their children. I hope the real management addresses this issue appropriately to ensure no one else experiences what we went through today.

This is a sick place. Where is mgmt or even supervisors fast food use to be cool not anymore. Mgr…read morecomplaining about how life sucks no wonder this place sucks. Now the mgr is arguing with crew over correct orders in front of customers with no concern for feelings I've seen enough not placing my order. Someone please call 911 they need rescuing

Food was good, but the overall experience was very disappointing. My child's milk was served room…read moretemperature, and the service was extremely slow and disorganized. I ordered online and waited over 30 minutes past the scheduled pickup time along with about 12 other customers waiting on mobile orders for over 30 minutes. Meanwhile, walk-in customers were able to order, eat, and leave before I even received my bowl and kids quesadilla. What concerned me most was watching an employee sweep the dining area floor while wearing gloves worn while just preparing food, go into the back room, then return directly to the food prep line. I'm hoping gloves were changed in the back, but from a customer perspective it did not appear sanitary or reassuring. The food itself was good, but the poor service and lack of visible food handling practices made this a less than desirable experience.

The kid who started my bowl had a punchable face. There was a girl crying in the back. Out of…read moreeverything at 7pm on a Wednesday. Other than that pretty good.

Good service max and Sean good was fresh and good keep up the good work clean restaurantread more

Bottom line up front...I am a big fan. Generous portions that are full of flavor and worth the…read moremoney! It took a bit of time to get our food, but once I realized that it was cooked to order I understood the wait. Then once I saw the portions I thought..."bonus". Then once I took my first bite I forgot about the wait time and was like oh hell yea!!!! Large crispy moist and FULL of flavor chicken. I did not specifically drive here from Marcellus to eat here...but as good as it was I could see making the drive from Marcellus just for this chicken. Total FAN... Totally a Friends and Family recommendation and Yelp Bookmark.

I ordered the chicken tender burrito with avocado ranch. Please refer to pictures, there are no…read morechicken tenders in this wrap. Not even one! A clear case of where is the chicken?? I had a good long laugh over this one. I actually waited a few minutes for the burrito, that is actually a wrap. I thought maybe they had to cook fresh tenders, it looks like they went on a scavenger hunt for some over cooked chicken nougats. The vegetables were semi fresh little to no avocado ranch and the missing chicken tenders!

This is the Taco Bell you go to if you want a 100% chance of your order being messed up , I swear…read moreyou could write it down and have it right in front of these people and there's no chance you'll get what you wanted still or how you wanted it , end up throwing most of the food away every time I'm sworn to go through here because it's just point blank not what I ordered. Place is moderately clean inside Y'all can do better

Everything was perfect staff was SO nice food was AWESOME fast service. I highly recommendread more

I got in on the opening day of adult Grinch Meal! I treated myself to this fun holiday lunch. I…read moreordered the ten piece McNugget and luckily only one was heated beyond consumption this order. But the huge fun grinch themed happy meal box was a pure holiday delight! Packed with nuggets, fries with grinch holiday shake bag and seasoning! So fun with kiddos or friends! Tasty fresh pickle seasoning as long as you are not hypertensive on low sodium diet! Medium bubbly Diet Coke, and scored the red grinch socks! Loved it! Definitely going back for the Big Mac version and another pair of grinch socks!

I ordered the spicy fiesta chicken which I believe is a newer item on Hot sandwiches menu. I was…read morenervous it was going to have big chunks of onions or peppers, but it was just perfectly balanced. Service was friendly and fairly quick. I believe they made sandwich fresh. Chicken moist and Bread was warm and easy to bite into. $17 and change as a meal with chips and soda. This sandwich is a go to selection! I definetly would like to try some of the other new selections!

I usually go through the drive-thru to pick up a loaf of tomato basil bread, but this time I…read moredecided to go inside. The place was pretty busy, but there seemed to be plenty of seating. When I got to the counter, I asked the cashier if they had any fresh batches of tomato basil bread. She looked in the back, and I thought she said they did so I went ahead and paid for it but then I noticed her grabbing a loaf from the display and cutting it as I had requested. I was honestly surprised and a little disappointed. I thought I was getting a fresh loaf from the back, not one that had been sitting out in the open. I left feeling a bit let down by the miscommunication.

Great experience here, everyone is trying to help and service customers. Chicken is always great,…read morewe had nuggets, fries, chicken burger, etc. kids also got play in the playgrounds inside, get some relief from the long road trip.

Round Two of take my son to Airport. After dropping him off I was dying for some chick fil a. I…read moream a Georgia girl at times through and through where there is a chick-fil-a on every corner so I never pass up an opportunity to get chick-fil-a and yesterday was one of those days. I have been to this chick-fil-a numerous times as this was the first location in upstate NY. I got food to go for my trek home. Laurie was sweet and super nice and made sure I had everything I wanted. You can't beat the southern hospitality here even though it is located in NY. I highly recommend this location. Make sure you down load their app as this location frequently gives out coupons that can only be found on the app.