Terrible service !! They wouldn't even take our order ! They saw us and didn't even greet !…read moreNasty bathrooms!

If I could leave no stars I would, it is so filthy in here, there is a fly trap full of flys right…read moreby the door, they need to learn to clean up, that is my main concern. It needs a real miracle because if this McDonald's last, I'm gonna be shocked, THERE SO MEAN. They have the worst customer service. I'm just saying, if I were you, choose one of the other sites , Have a good day!!

Pizza was wrong like how do you mess up a pepperoni pizza by adding ingredients that i didn't order…read moreso i threw it away and got mcdonald's, service is awful a young manager 21 yr old was constantly prying on a 17 yr old girl and a 20 yr old girl just made me feel uncomfortable the way he was talking to both of them while i waited on my pizza, could use a table in lobby

This is the WORST resturant i have EVER gone too. My pizza was NOT ooey gooey. MY pizza smelled of…read morerotten eggs and fish. ARE YOUR EMPLOYES NASTY! unacceptable never ever ever getting back together. 0 stars

Grabbing a quick lunch.Service is consistent at all whataburgers ,friendly and helpful.I usually…read moreget the jalapeño burger combo and it is consistent too,very good.I have been in cleaner ,but none as busy as this one.Check out our next The Working Man Review.

Keona and Gearld went beyond the call of duty to make sure everything was perfect.... Get yourself…read morea Honey Butter Chicken Biscuit while you are there!!!!

The food was good but the server was kinda rude a guy brought his cat in gross probably one and doneread more

This is an updated review. I had previously bragged on this Bojangles. I go to this place weekly,…read moreand 3 of the last 4 weeks our order has either been wrong or missing food.

Modern lobby, great food quality at a fair price and top notch customer service. This is an…read moreoutstanding location and it is very easy to see they have a caring and dedicated staff. Thank you :)

We sat at the drive through window more than 10 minutes. Ordered our food, the shakes were…read morewrong....the gentleman graciously corrected it, got the food and went home. Once home the fries were so old we could eat them, my chicken sandwich was so tough I had to throw it away. Before we were able to leave the restaurant, a. arrogant girl demanded to know what we were waiting on. We explained we were waiting on our shake. The only good thing about this trip was the gentleman that took our order. Needless to say we will never be returning back this Jack's.

andrea is the absolute best .... she makes sure that you are taken care of!!! love her!!! greg is…read morethe man!! he keeps the glue stick!!! if you have a problem, they will fix !!!!

Don't go to this McDonald's in the morning...especially if you are in a hurry. They never seem to…read morebe ready for customers...somethings aren't ready, they don't have certain size cups, etc. Seems like if 3 workers are outside vaping/smoking they would have enough time to have everything ready for the customers. Maybe it gets better around lunchtime.

Needs improvement on getting the order correct the first time. About 50/50 on getting it right…read more Am a once a week visitor to this particular location. Staff is always friendly. Wait time vary with how busy they are. Ingredient measurements vary. Sometime not enough lettuce on burger. Sometimes boneless wings are swimming in sauce. As with any Sonic, order Lite ice with your drink if you are driving away. Always refill needed because of too much ice.

I ordered 2 cheeseburgers will no dressing, meaning no mustard, no mayo, french fries. I got 2…read morecheeseburgers smothered in mayo. They brought me tator tots which they did replace with french fries. The fries were cold and hard and overcooked. I use to love Sonic but there food is awful. No dog would not even it.

The burgers are always the same... Great!!! I really like…read morethe bunless lettuce wrap burger. Service is fast also.

The food used to be good. Because prices are higher I had not been there in awhile. I ordered a…read moreBLT and fries. The Bacon was burnt and crushed like for a salad. The fries were so greasy. The sandwich fell apart. The food was so greasy it went through the paper bag. This happened with other takeout customers, also.​

the food was good, the health department rating a 90 but the dining room was filthy! Garbage and…read morefood bits all over the floor. Tables were dirty! Even the outside seating area A restaurant needs one member dedicated to the cleanliness of the place

after not being able to get any breakfast at mcdonalds I took a chance at Wendy's. order taking…read moreand service were fast. the breakfast biscuit with sausage was really good, the seasoned breakfast potatoes were great! I will have to try other options here.

My husband and I just purchased a house in Florence. We were looking for a place that served…read moreburgers aside from the usual fast food joints. We live about 7 miles from The Shoals Shack and decided to try it out. The person that took our order was very nice and recommended a few choices which was spot on! I had the Shoals burger and onion rings and my husband had the Shack Attack with fries. We also ordered the pecan pie bread pudding. We were both blown away! The burgers were so good and the onion rings were perfectly crispy! The place was very clean and the staff were friendly. I absolutely recommend this place!

4.5/5. My sis-in-law managed to convince us to go on a roadtrip to Florence just to eat. I wasn't…read moreinterested in what she wanted, so my condition was I get food for myself somewhere else. Shoals Shack was my personal choice, and I think I out bought the rest of our crew compared to the restaurant they chose. ;) it was so good! This is a small building on the outskirts of Florence. There's a little parking lot but it's carryout only. I was able to place my order online about 20 minutes before we got there. It was easy and you can even make modifications to your order, which is great! The website said my food wouldn't be ready till 1:45 (I think I ordered ~1:15 or so) but we pulled up at about 1:35 and it was waiting for me! I walked right up to the window and a friendly employee asked if I had an online order. I agreed and confirmed my name and the food was mine! Easy peasy and it was still super hot and not at all soggy. I ordered the Bella burger, which is a burger with mushrooms, Swiss, garlic mayo, and fried onion strings, though I asked for no onion strings on mine. I got a side of French fries and a cup of ranch for dipping. My order was made correctly. The fries were pretty basic but good -- hot, crispy, adequately salted. The ranch was delicious ranch and perfect for dipping. Unfortunately one of my fries did have a small, straight, dark hair attached to it. I'm not wildly squeamish about these sorts of things and it was sort of sitting by itself not touching other fries anyway, so I just chunked it and went about my business. This is really my only complaint for the whole experience. That burger...wow. One of the best burgers I've had in a long time. Perfectly cooked, juicy, a little unctuous but not too much. Soft bun, not soggy, right amount of melt on the cheese, meaty mushrooms in the perfect proportion. And lastly, the garlic mayo really pulled it all together. It was creamy, not overly garlicky, and spread just enough to get a little bit in every bite. I will be hard-pressed not to return here when I'm next in the area. Truly, an awesome burger! I'd be curious to try their other menu items like chicken sandwiches or tacos as well. Thanks, Shoals Shack!