My husband and I just purchased a house in Florence. We were looking for a place that served…read moreburgers aside from the usual fast food joints. We live about 7 miles from The Shoals Shack and decided to try it out. The person that took our order was very nice and recommended a few choices which was spot on! I had the Shoals burger and onion rings and my husband had the Shack Attack with fries. We also ordered the pecan pie bread pudding. We were both blown away! The burgers were so good and the onion rings were perfectly crispy! The place was very clean and the staff were friendly. I absolutely recommend this place!

4.5/5. My sis-in-law managed to convince us to go on a roadtrip to Florence just to eat. I wasn't…read moreinterested in what she wanted, so my condition was I get food for myself somewhere else. Shoals Shack was my personal choice, and I think I out bought the rest of our crew compared to the restaurant they chose. ;) it was so good! This is a small building on the outskirts of Florence. There's a little parking lot but it's carryout only. I was able to place my order online about 20 minutes before we got there. It was easy and you can even make modifications to your order, which is great! The website said my food wouldn't be ready till 1:45 (I think I ordered ~1:15 or so) but we pulled up at about 1:35 and it was waiting for me! I walked right up to the window and a friendly employee asked if I had an online order. I agreed and confirmed my name and the food was mine! Easy peasy and it was still super hot and not at all soggy. I ordered the Bella burger, which is a burger with mushrooms, Swiss, garlic mayo, and fried onion strings, though I asked for no onion strings on mine. I got a side of French fries and a cup of ranch for dipping. My order was made correctly. The fries were pretty basic but good -- hot, crispy, adequately salted. The ranch was delicious ranch and perfect for dipping. Unfortunately one of my fries did have a small, straight, dark hair attached to it. I'm not wildly squeamish about these sorts of things and it was sort of sitting by itself not touching other fries anyway, so I just chunked it and went about my business. This is really my only complaint for the whole experience. That burger...wow. One of the best burgers I've had in a long time. Perfectly cooked, juicy, a little unctuous but not too much. Soft bun, not soggy, right amount of melt on the cheese, meaty mushrooms in the perfect proportion. And lastly, the garlic mayo really pulled it all together. It was creamy, not overly garlicky, and spread just enough to get a little bit in every bite. I will be hard-pressed not to return here when I'm next in the area. Truly, an awesome burger! I'd be curious to try their other menu items like chicken sandwiches or tacos as well. Thanks, Shoals Shack!

Very good food for a good price staff is friendly. Go on Tuesdays it is half off all entrees.read more

Lorri with Blue Coast was wonderful to work with for catering my daughter's wedding. The Mach bar…read morewas so good and our guests loved it. Highly recommend 10 out 10.

Great food, good service and nice ambiance.. will be back with the family as there is something for…read moreeveryone.

This is decent Mediterranean that is fast type food. A much fresher healthier option on the road…read more My service wAs excellent.

Grabbing a quick lunch.Service is consistent at all whataburgers ,friendly and helpful.I usually…read moreget the jalapeño burger combo and it is consistent too,very good.I have been in cleaner ,but none as busy as this one.Check out our next The Working Man Review.

Keona and Gearld went beyond the call of duty to make sure everything was perfect.... Get yourself…read morea Honey Butter Chicken Biscuit while you are there!!!!

Terrible service !! They wouldn't even take our order ! They saw us and didn't even greet !…read moreNasty bathrooms!

If I could leave no stars I would, it is so filthy in here, there is a fly trap full of flys right…read moreby the door, they need to learn to clean up, that is my main concern. It needs a real miracle because if this McDonald's last, I'm gonna be shocked, THERE SO MEAN. They have the worst customer service. I'm just saying, if I were you, choose one of the other sites , Have a good day!!

Food: perfect. Service: good enough…read more Ambiance: good. Get a loaded tater with chicken and cover in white sauce.

We eat at this location often and it seems like every time we come here its worse and worse. The…read morefood doesn't even look presentable when you open the box. The drive thru is always slow and there's no communication to the customer at the speaker trying to order literally silence for minutes a quick hey ill be right with you is needed. We came here one evening and literally waited 30 minutes for food because they made it wrong the first time. Did they offer anything to help yes but in my experience with resturant management that shouldve never happend to begin with. The proper training and management is what this location needs.

I had been wanting to try this place and had high hopes. In short... The food is/wise at best…read moremediocre with ridiculously high prices for what you get. I ordered a regular hamburger which came with lettuce, tomato mayonnaise, pickles, onions, mustard, and ketchup, whole mustard, and ketchup. Had it not been for pickles and onions there would've been pretty much no flavor. The tomato was all but missing. It was a very small thin slice completely covered with shredded lettuce and pickles. The burger with fries and Coke, their number one on the menu, came to $9.63 !!! Leave Jack's small burger comes with pretty much the same toppings for a couple dollars less if you're comparing just burger prices. Burger Depot drink looks to be about a 10 ounce cup, which comes with mostly ice at about 4 to 5 ounces of actual drink for $2.19 if you order it individually. Like I said... the pricing is ridiculous for the quality and the amount of food and drink you receive.

Super fast window service!! Everyone had a smile the mood was upbeat, my dog was with me and they…read moreeven had a little treat for him! The food was fantastic, the best burger in Florence AL hands down!! The actual menu had more food than what I could find online.

The food was good but the server was kinda rude a guy brought his cat in gross probably one and doneread more

This is an updated review. I had previously bragged on this Bojangles. I go to this place weekly,…read moreand 3 of the last 4 weeks our order has either been wrong or missing food.

Went through drive through. Good service. Great chicken and rice soup and strawberry poppyseed…read moresalad. Nice friendly employees. Serves good food all day.

Great place!! The soup is amazing, and I appreciate the variety of drinks. Though sometimes the…read morebaked goods taste old

This location does not serve the sloppy Joe Sliders, which in my visit back is the one thing my…read morewife wanted. Burgers are good and the ambiance is good too. Service was fast and efficient. Shakes are excellent. I find it so weird that only the double springs location had the sloppy Joe sliders but neither Haleyville or Florence location even offered them. I get it's a limited time menu item, but you think they would roll out the offering at every location.

I've been there 3 times to get the catfish dinner - they keep advertising all over TV?…read more And they don't have it. I think you really should quit advertising - until all your stores have what your advertising.