I had an excellent experience at Steak 'n Shake! The food was fresh, hot, and made to order. What…read morereally stood out was the outstanding customer service. The staff was friendly, welcoming, and attentive, making sure my order was correct and that I had everything I needed. It's refreshing to receive both great food and exceptional service in one visit. I'll definitely be coming back and highly recommend this location to anyone looking for a great meal!

hated it. Absolutely terrible. The service took FOREVER (30 minutes for 2 burgers) and they forgot…read morethings. There's also a very disrespectful worker who was very rude to us and another co worker. She was tall, skinny with blonde and black hair. She was cussing at us and other co workers. Absolutely disgusting. And when I asked for them to change my order since THEY messed it up, THEY "didnt understand" after I had a receipt and PROOF that it was messed up. They never fixed the order. Safe to say we will never be coming back. We don't understand why the workers are so disrespectful and can't just do their job.

I ordered the single cheeseburger with no onions and a regular vanilla shake. The burger was…read moreprepared correctly. The burger had cooled off. I think they were slow to make the shake. The vanilla shake was thick and delicious.

Came in this evening with my fiancé. The service was amazingly slow although they aren't that busy…read moreand had a ton of people working. While I watched my food get cold waiting for someone to add fries to our baskets, I see one of the slow worker's interesting and unprofessional fashion choices. Please see pic. Don't get me wrong, I love boobies too but probably not a good idea to advertise it at work, especially at a family dining place.. We then had to wait longer for my triple California to be corrected because the bun I was served was literally crouton hard. If you work here, you should probably be fired. If you own this place, you should fully replace your staff. They are a liability.

Such kind staff and clean place!…read more Walked in and out within 5 min. Quiet atmosphere. Made to order and order correct

Always a great experience ordering a JJ sandwich. Tried several of their sandwiches, and have…read morenothing but kudos. Great staff. Courteous and quick. Five stars.

A solid three star experience. Although the parking lot setup is atrocious, the inside layout is…read morequite comfortable. It's a modern restaurant - and everything you'd expect at a Mickey Ds. Every interaction with employees has been positive for me.

I'm still surprised at the reviews every time I come in everyone is working the kitchen always…read morelooks super clean. The staff is only super friendly implement. My order is always made correctly.

Every Chick-fil-A shines as the gold standard of the fast food industry with chicken sandwiches. My…read morehusband and I came in for a breakfast treat, but we were craving their fries and he wanted a shake. I told him they don't serve those until lunch time or 10:30am according to chatGBT. He asked anyway if they could do fries instead of hash browns and they surprised and delighted by saying they could drop some fries for us it would just take a little bit longer and it did but we didn't mind at all! We were so pleased they did that for us and then he got a frosted coffee that had ice cream so he was able to get what he wanted! I love that this is so close to our house and despite how busy they were the staff was hustling and everyone we interacted with was so nice and pleasant. Of course we will be back! :) I got the chicken biscuit meal and added 2 packets of honey on it and it was delicioussssss! The biscuit was absolutely perfect.

Great service highly recommend!…read more This location was super fast, very fresh food and the staff members were all so nice! Definitely a go to location!

We love this location! It has quickly became my go to for a quick snack for the kids. We are slowly…read moremaking our way through their drink menu and my 2 year old can't get enough of their corn dogs! To get the best bang for your buck, you will need to app.

Fries came out cold. Asked for replacements. Got a lot of attitude from the lady who answered the…read morecall box. 06/28/26 11:50 a.m.. Pretty sad when your only job is to make hamburgers and fries and be semi-polite.

They need help, last time I came they were out of most the chicken... this time I had to leave a…read morereview as if this is a franchise it should be quickly hiring help or figuring out how to make it better! I've been in this drive through line for 21 min so far. 3rd car from front and it's still sitting here! A few cars pulled off and now after calling to see if we can come inside to use the restroom the doors were locked and the answering machine says no one can answer. Poorly ran so we had to leave with no communication that we ordered the family meal so wasted food prepared. The line is so long there's no sense in going back to communicate it. Since I can't call -- what do I do? I would say please get more help or have a better system.

Don't know why we keep trying this. Last time I reviewed, I was asked to call a number at…read morecorporate to get a coupon or refund for missing items. That promise never materialized. This time: Drive thru with a basic order. Upside: My wife's tenders were fine. Downside: I got a 2Pc Signature Chicken Combo. Clearly well done instead of that delectable golden color... with some burnt and scorch flavor. The there's the half serving of Cole slaw, though technically less, as I checked at the highest point in the tub and it measured only half there... and the remaining half was unremarkable. And the drink that's 10% low... see the condensation on the cup. At least the biscuit tasted good. Look, I don't know if they are telling my wife and I we need to go on a diet, or if the store is so cheap that they want to skimp on soda and salad to make an extra couple of pennies, but either way isn't the way to do business.

Really fresh juicy chicken fingers. Ordering is either online, kiosk, or cashier-so lots of…read moreoptions. Many guests while there had pickup orders to-go. The place is kinda small with limited indoor seating. Seems like next door has restrooms if needed, so that was weird. The price was on the higher side for fast food, but the quality was great and good quantity so sharing made enough for two people. The fritters were okay, but not sure I would get them again. All told a bit Quirky, but tasty chicken so I would recommend checking it out, Cheers!

Had the Nashville hot chicken sandwhich (level 3 heat I believe) with Chuck's sauce and boyyyy was…read moreit tasty! The chicken was prepared absolutely perfectly, cooked all the way through evenly distributed. The crispy texture of the outside was perfect, and didn't slide off like some other chicken places. Paired with the sauce, it was the epitome of what I crave when I think "Nashville chicken". Similar to Dave's hot chicken but way better imo. The fries were also cooked to perfection! Perfectly crisp on the outside, nice and fluffy on the inside! I'm not sure where they source their ingredients but it seemed to be high quality stuff. I did wish this location had some drinks on tap, but a minor thing considering the quality of the food. The owner was super nice, and i had the good fortune to witness a lovely experience! - Prior to eating here, I had previously visited a local cafe in which, due to limited seated, a family decided to leave. The owner, was not only irritated but somewhat rude about the interaction. Fast forward to my experience today at Chuck's, I saw an older woman come in who seemed to just be looking at the menu, then decided it wasn't for her. The owner, i believe his name was Jesse, politely said "yeah of course no problem, hope you have a great day!". Now had I not had the previous experience, perhaps this would have been nothing to praise, but I certainly wanted to give credit to this owner as I had already witnessed a much different reaction to a similar circumstance. Being kind and professional to even those who don't patron your business is a recipe for success, and I wish this franchise and this business great success in the future. Store was also quaint, but not super big. Wasn't a big fan of the music, felt a tad loud for my taste. Also, they have some self service kiosk for ordering but also take orders if they aren't in the back cooking. Will certainly be back in the furure. 5 stars!

I've never reviewed a fast food restaurant, but just happened to see all the negative reviews so…read morethought I'd provide mine (and not at all saying the other reviews were that person's experience). But our experience has not been along these lines. We have ordered food from here probably 8 to 10 times in the last couple of months and it has always been exactly what we expect from a chipotle. In fact, the last few times and the staff has been very friendly, and I haven't noticed anything out of the ordinary.

I thought that the reviews may be dramatic and then I experienced it firsthand…read more.. Pro: The place is brand new, very modern, but everything else pretty much discounts the upscale vibe. Cons: * understaffed -- I understand it may be slow if you're understaffed, but the cashier was just standing there watching and waiting while the one guy prepping the meals was by himself. Poor guy. I was going to say we didn't mind waiting since he was beefing up everyone's burritos and bowls, but when it was our turn (fourth group in line) it was real stingy. The bowl was about halfway full if that. * No white rice in the front, no corn salsa, no clean up... * around 30-45 min wait with 3 groups which was a father with two kids, a mom and daughter and then a single guy and 5 groups of people waiting behind us and the line got longer It was the first time in 14 years I had ever finished a bowl in one sitting and was still left hungry. And I almost always bring leftovers in general, but chipotle... it was quite shocking. Sorry friends, but go to another location.