Such kind staff and clean place! Walked in and out within 5 min. Quiet atmosphere. Made to order and order correct read more

Always a great experience ordering a JJ sandwich. Tried several of their sandwiches, and have nothing but kudos. Great staff. Courteous and quick. Five stars. read more

They just can't get order correct. Order chicken bacon ranch and get no chicken, just bread with a ton of lettuce and tomato. This location never gets it right compared to other locations. All of the locations put a bunch of lettuce on the sandwiches and hardly any meat as a way to cut cost but this one forgot the meat. read more

Today on November 25, I went to Jimmy John's to get a sandwich for my wife and I'm and she has celiac and I normally don't leave reviews but this location out of all the times that I've been there. They have done an amazing job at changing out things and making sure that everything was done right for it to be gluten-free and no cross contamination. This location is very celiac friendly and go the extra mile to make sure that everything is done right and accordingly for no cross contamination and nothing happen to anybody who has celiac or is gluten-free. read more

Had to order two times to get the right address and when I got my order it came in completely wrong, do NOT order from this location, go in wentzville or O'Fallon but NOT here. read more

The customer service wasn't the best. There was no drive to help the customer. The fountain drink area wasn't sanitize. You can tell by eating the food It was very dry. The sauce on the meal wasn't the best it was over sauce. While drinking my drink, it was warm. You can tell that something was wrong with the fountain area. I understand this is fast food but at the end of the day. We are putting this food in our bodies so please understand what you give to others you would to give to yourself. read more

Freaky fast but they don't put enough protein on the sandwich. Go to the one on West Terra! read more

Jimmy John's - This is how much tuna they put on a sandwich. I had to respread it lower on the bread the cut half the bread off. - Sandwiches Near Me - Lake St. Louis, Missouri

I get sandwiches here a couple times a month. Love that they have a drive thru...I'm lazy. It's always fast. My order is always correct. The drive thru staff are always very nice. It's easy & yummy. read more

Never Crowded, the food always tastes good, only reason I deducted a star is because a former sex offender works at this location.

Well you can throw out the Freaky Fast at this location. 9 people waiting on sandwiches. I waited about 15 min. I was 3 in line to get my sandwich just a sandwich! If you're in a hurry you should just starve so you aren't late. read more

It's fine. I've eaten here several times; no issues. It's no better or worse than any other Jimmy Johns. Delivery is usually fast, my orders have always been correct, and the food has always been good. Using their app to order is super easy and they have a good rewards program. read more

Terrible service and terrible food. Use order numbers or names or something to differentiate orders instead of just calling out orders. Lettuce was brown, pictures included. Just don't bother read more

Jimmy John's - Brown lettuce - Sandwiches Near Me - Lake St. Louis, Missouri

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Not sure why there are so many negative reviews because I've never experienced any issues. Food is fresh and quickly prepared.

30 minutes is too long to wait for a freaky fast sandwich. It appears that the online orders are crippling the walk in business.

This is without a doubt the worst Jimmy Johns. Long delivery times no matter the time of day and absolutely no quality control. The product is absolutely horrible with sandwiches arriving with slimy wilted lettuce, tomatoes well past their prime, and bread that is rock hard with a stale taste. On top of that, I have not had an order come out right since the first of the year, rendering the app useless. No need to check boxes for napkins, sandwich customizations or even cutting it in half - because it will not happen! I've called a few times to express concerns, particularly when the order was completely wrong or missing food items, but no more. My last conversation with the manager on duty resulted with him telling me "I'm sorry you feel that way," when I told him the order was wrong. Since receiving the wrong order is not subjective, I guess there's no where to go from there! Maybe dine-in is better? But as for me, it's just not worth even trying anymore. I probably shouldn't be eating that much Jimmy Johns anyway! read more

DO NOT GO HERE! We will not be going back to this Jimmy Johns! They do not follow the CDC guidelines in the time of covid-19. First off, one of the employees was only wearing his mask half the time while peeping food. He also was wearing gloves BUT using his phone while wearing them and then touching a whole container of tomatoes and meat and making orders! Another employee wasn't making sandwich cut was having orders with no gloves on and put his fingers in his mouth (picking his teeth) Don't mean to sound like a Karen but it is the truth. read more

Food was fine and correct but the freaky fast part was not. It took well over 10 minutes for 3 sandwiches when no one else was in the store. The staff was not all that friendly and we're constantly playing on their phones while we were there. They weren't unfriendly, just didn't seem to care that much. read more

I had never had Jimmy John's until this location opened, and now I'm so glad it's here! Their subs are delicious and well-worth the money. Everything tastes very fresh and the meat is especially good. The bread is baked daily and both the French and wheat are excellent. The staff is always friendly and quick to do "custom" requests like light mayo or adding cucumber (I'm picky). People at my office, which is located nearby, get JJ's all the time and think the food is great. Try the Beach Club, or the Italian Night Club! Their natural-style chips and (giant) cookies taste great, too. If you use the delivery service, your order really will arrive quickly as they only deliver within a 2-mile radius. FYI, I have never had them mess up an order. If you don't request it, they will not cut your sub in half, and I've forgotten to do that, but that's it. Happy eating! read more

Decent food, but very sad they no longer deliver to my place of work. As someone who doesn't have the luxury to leave work for lunch, I love being able to order in so I don't have to pack my lunch every day. Jimmy Johns is reseasonably priced and used to deliver to my work, but all of a sudden stopped. This is sad because I would order from them more frequently, but instead have taken my business elsewhere to somewhere that does deliver but unfortunately costs more. Deliver to me Jimmy Johns, and I'll be a loyal customer once again! read more

Gotta take a star away. Those workers need to slow down and read the tickets!!! 0/2 on today's sandwiches...... So they make me the correct sandwich about 35-40% of the time. read more

I can't believe people gave this place 2 stars. This is the best Jimmy Johns i have ever eaten. Very clean, and friendly crew .. and they have your sandwich ready before they ring you out. The kids who work there take their job serious (but have fun) and I frequent this place with my boss all the time. Keep up the great work guys!!! read more

This may be the greatest sandwich shop I've ever been to, this nice young boy named Gavin was very respectful at the register and another kind boy dominic made my Sandwhich in a jiff, Freaky Fast and the best read more

I don't like the way this Jimmy Johns doesn't participate in TV offers. They got my order wrong, when I called they said they would bring me a new one but then called me back to say I had to come pick it up. The sandwich was correct this time, and they gave me free cookies but they wanted the incorrect sandwich back and they still took it from me after I mentioned maybe it wasn't a good idea in a COVID world. read more

If I could give a place zero stars, you bet your bottom dollar this place would get it. Where do I begin with this half ass service....Walked in, one person in front of me, about 6 people behind the counter. Takes them literally three minutes to get the order down, like they just walked in off the street and started pressing buttons behind the counter trying to get it right. All I said was no Mayonnaise, what happens, the sand which has mayonnaise! Take it back up there and they act like I didn't say it, well I said it louder this time. Get my sandwich after waiting 5 minutes, no joke! They had to get a direction book out or something to make this sandwich. Open it up and the vinegar and oil combination is like 10 tablespoons of vinegar to 1 spoon of oil, on top of that somehow I got red peppers in a Italian, like wtf. I wouldn't go back to that place if I hadn't ate in 3 days, and I was dying. read more

Great food, friendly workers, and fast delivery! The shop is very clean, and you are always greeted upon entering. I go here a lot and have yet to be disappointed! read more

most likely the worst Jimmy John's I've been to. they forgot my cheese on the slim five and it put dijon mustard, on my 13. incredibly upset due to Jimmy John's being my favorite food place to go to during the day. i'm embarrassed we live in a country that forgets cheese on sandwiches. I am out raged... DO NOT GO TO THIS LOCATION!! read more

Treated the family to Jimmy Johns for lunch today. Kids favorite place. We paid $21 for our 3 subs & had to wait for fresh bread. No worries there. However, I brought yogurt for my 11 month old but the spoon broke. When we asked the employee last if they had any plastic ones, they said they couldn't help us. So while we were waiting, we asked the employee if we could pay for a slice of bread for the baby to eat. He got the manager who told us he couldn't help us. None of the employees were particularly nice today & it was a bit frustrating. Frankly, we just found it rude. It's really sad when simple things like this are unable to met. Just because we have a baby, we should be able to take the family out to eat. These places need to be accommodating to families with kids. These people cater events so they should have plastic spoons at the very least. The food, as always, was really good. However, we won't be back because the service was terrible & this place doesn't accommodate families with children. read more

Fast and good! Guy at the counter was very nice. I had a big order and all was correct

It's good. It's probably the best option in an area where almost every other fast food restaurant is really terrible. It's a standard fast JJ's where the bread always tastes fresh and the sandwiches are always made right. read more

First things first - never got my refund. Corporate is quick to blame the customer and I absolutely refuse to order from this Jimmy John's after myself and several co-workers became sick from eating their sandwiches (sandwiches ordered due to a company event). Never, ever, ever again! If I could give them negative stars I would. read more

Tried to order delivery but at 2.1 miles away was out of their delivery range. If your 2 miles out or more don't waste your time if wanting delivery. read more

Never gets my order right and last time when i told them about there mess up the driver went off on me and told me to f*** off i love jimmy johns but this whole crew needs to be reconstructed with new people for less mess up and less problems read more

Ordered delivery service the other day and it was truly freaky fast! I love this place and I'm so happy it's close to home. However, I do wish they would expand the deliver line bc my friends miss out on the delivery option. read more

Horrible food, horrible service. Love Jimmy Johns, but this location needs to close or be sold to someone who cares about their investment.

Thanks Amazing, Very Friendly, Hard Working & Fast Staff at Lake Saint Louis---we loved our $1 subs! We appreciate you!