I have not been to a Zaxby's in many years, we don't have any where I live so got super excited to…read morefind this one while out of town. The restaurant was packed!!! From the drive through to the inside, but the service was still great, we were greeted upon entering, everyone was working fast to get the orders out, my cashier was very soft spoken and pleasant and smiled. The restaurant was clean and as guests left they were wiping down and restocking. My daughter had a kids meal that came with grilled cheese, fries, rice crispy treat and a drink she enjoyed all of it and she is very picky but no complaints, I had the wings & things that came with traditional bone in wings & chicken fingers and fries with the Zax sauce and ranch and it was delicious, we also ordered a side of lemon pepper wings that was so delicious, and we tried a vanilla milk shake that was thick like they should be and so refreshing! My visit after so many years did not disappoint! Everything was fresh and hot, Overall this was a good visit and will return again.

1/10 would NOT recommend; at least in the evenings…read more Came in on a Thursday night and placed a to go order at the counter. Brittney, the cashier that rung us up, is the ONLY reason I'm giving ANY stars. She was sweet and gave good suggestions. She also was the only front employee actually working. The other employees working the front were basically children that lacked the slightest bit of professionalism. One child was high and constantly lost his train of thought. Another was shooting her shot and holding up the line with a male customer. We waited about 20 mins for a salad with no lettuce and a order of fries with barely anything in the box.

Did online order for pick up. Arrived within 5 min of order and within 10 it was available. Very…read morelong lines in drive thru and inside but they seem to move folks through. We tried the chicken wraps and they were very tasty. I also got kale salad which is one of my favorites. Bathroom was well kept.

It's definitely OPEN (alive + well) and full of patrons per usual! Mobile ordering via app works…read morelike a charm and allows me to breeze right through! I never have to wait (because I usually mobile order before getting gas across the street), and my order is always accurate. So glad this location opened as it's now my I-10 "staple stop" whenever I'm road tripping this way headed to Jax or central FL. (It's also favorited in my Chick-Fil-A app so I don't forget to exit here. lol) So perfectly convenient to the entering and exiting the interstate. This location also gives more rewards on the app than most-- although I'm never usually around to redeem them. (It's the thought that counts & I got a free small fry today) Whoo hoo! What's my go-to order, you ask? -- "grilled chicken nugget combo w/ honey roasted bbq sauce + a yogurt parfait" for the win! Cheers from CFA!

Always consistent always good. A++++++++++++++++…read more Great people. A good cause. Never had a bad experience.

I came here to redeem a small sub with my 8000 points I earned. The music was a little loud, but…read moregood overall. The speed of those workers was amazing! They were fast but careful too. Might come back when I have more points.....

We made a stop here to get gas. I saw this Popeyes in the food court. There was a line of people…read moreand only one lady taking and preparing the orders. She kindly apologized and thanked for the wait. How nice! The place was clean and there is seating inside. I ordered the spicy crispy bone in wings, biscuit and fries. It was worth the long wait because they came out hot and very tasty. We really enjoyed it.

The lady was grabbing my food with her hands and then continues to tell me I'm being disrespectful…read moreeven though I just said yes mam and she was being mean to me first so I said yes mam and hey said stop being disrespectful don't go here very poor service 1 star!!! Not only did this happen it was disgusting in there

It's obvious many changes and improvements have been implemented. Employees are friendly and the…read moreproduct is sooo good! Glad to see problems have been addressed.

Filthy....smelly bathrooms, dirty tables, food spattered walls, sticky floor. Just yuck.read more

I had to come to therapy twice a week here in Mariana, and at the time, things are so hard to paper…read morefood and all of us is struggling right now. I'd like to praise sonic for looking out for people who cannot help themselves at this time. The service is great. The food is good, very good. Excellent, indeed. And I'd just like to say it's a very good place to eat. Don't mean try and take advantage of people like that. But like I said, they're very good people. I pray to God that we all make it through this hard time. But good people that working restaurant site this to help the little people. I am very proud of this sonics location and it's workers.

Subject: Urgent: Customer Service and Management Concerns at Sonic (Marianna Location)…read more I hope this message reaches the right person, as I feel it is crucial to address a concerning incident. I have over 20 years of customer service experience, including a decade as a general manager under the Resier Corporation at Sonic in Marianna and Dothan. Given this background, I must bring a serious issue to your attention regarding the Sonic location in Marianna. During a recent visit, I waited 45 minutes for my order. Despite being notified that my carhop was on the way, she still took another 20 minutes to arrive. At that point, I noticed something concerning--she came from the opposite side, at the very end, which told me she was handling multiple orders at once. As a former manager, I was trained to avoid exactly this scenario, as it leads to confusion and mix-ups--something Sonic corporate specifically warns against. After receiving the wrong order, I returned it and explained that they should not have marked it off the screen so early, as it would result in these exact errors. Unfortunately, she became defensive and, rather than acknowledging the issue, claimed I had no right to instruct her. After I requested to speak with a manager, she walked inside, ignored us, and later admitted that she was indeed the manager. This raised another red flag--if she is a manager, she should not be acting as a carhop. Moreover, managers should not be accepting tips on top of their salary, and when I raised this, she threatened me with trespassing. I want to be clear--I did not harm her, I did not threaten her, and I simply corrected a process to avoid mistakes. It was deeply unprofessional, especially as I was with my 76-year-old mother. She was also wrongly threatened and trespassed, which is unacceptable, as we did not engage in any physical or verbal threats. At no point did either of us threaten anyone or act in a disruptive manner. The decision to issue a trespass warning to her, in particular, appears to be unjustified and improperly handled. This matter has caused unnecessary distress and concern, and I believe it warrants further review and accountability. Please ensure that your team is better trained in these procedures, and that managers know their role and limitations. I would appreciate a follow-up call to discuss this further, if possible.

This location is phenomenal! From the managers to the staff, they are top tier! Food was excellent…read moreand great prices! My family and I will definitely be back!

Everything was great. The service team was friendly and welcoming. The salad bar was fresh looking…read moreand some many new options.

We were driving back from the Falling Waters State Park and needed something to eat before we got…read moreback into town. We saw a billboard off the highway for this restaurant, so we decided to give it a try. Location is a little unsuspecting because it is dark and next to a dollar tree, but the interior is quite large and well decorated. We were seated right away, and the server gave us chips and salsa immediately. The chips were nice and fresh and warm, and the salsa was fantastic. ServerO is great. He gave us good recommendations and said that everything that has a hat on the menu is usually their most popular. As for the food, we ordered the fajitas mix. I had chicken, beef, and shrimp for two. It is about $27 and came with a lot of food. Definitely not for two, maybe even three. The rice plate came with rice, beans, avocado, as well as two sets of tortillas, which is about three each. It came in a serving plate and was overall pretty good. Would recommend getting again for the amount of food and the taste. We also ordered the torta. Unfortunately, for this one, it wasn't that great. The torta is just a sandwich, pretty much, with whatever kind of meat you have inside and some tomatoes and lettuce. We got the carne asada, but it was super dry and chewy. Would not recommend the carne asada and the torta. This one was about $13, I believe. In total, it was around 55 with tax and tip for a party of 4, so it was actually pretty well priced. We left pretty full, so I would recommend, but wouldn't say it was the best food we have had but good enough for us on the road drive back.

If you've read any of my reviews before, you know I like to be greeted and seated quickly. They…read moredid that here. We got steak and chicken fajitas, three dips, and some adult beverages. The food was deelishus. The service was a little bit slow, but all worth it

We stopped here today for lunch. We love the Beef Gyros that ARBY'S offers. The staff was very…read morefriendly. The food was hot and the seating area was very clean. I told the staff before I left how good it was. We are getting a new Arby's in our area where we live in Pennsylvania and we can't wait until it opens. Make sure your staff knows what a good review I gave them. God bless.

Quick service from the drive thru. Friendly staff. Good food. Included plenty of napkins.read more

We stopped by right as lunch began so it got busy quick. It took just a little bit to get some of…read morethe food but it wasn't from lack of hustling. These ladies were moving to take care of the customers. I appreciate that more than anything. Food was good and restaurant was clean.

I had a really disappointing experience at Wendy's this morning. I asked politely at the drive-thru…read moreto please make sure there was ranch in my bag. When I got to the window, the manager was openly talking about me to another employee, saying things like "who does she think she is, she just talking junk" and mocking How I asked. Stating I can ask for ranch but not to make sure I get it please... It was unprofessional and honestly uncomfortable to hear staff speaking about a customer like that right in front of them. I wasn't rude--I just made a simple request. I expect better customer service, especially from management. I hope this location addresses how employees speak about and treat customers.