Came in, busy but not too busy. Ordered a Philly. Paid and was sitting there waiting. Watched…read morethis girl with the softest voice ever walk over with a sandwich, I thought she said my name, but another guy turns and grabs my sandwich and walks out. About 2 minutes later they call out for Mike and he is nowhere to be found. Had to wait another 5 minutes for them to remake my sandwich. No compensation. Barely a Sorry. These things happen the teenage manager said.

When I visited on Christmas Eve, I was surprised to see such a large contingent of staff (at least…read morenine), all dressed in Christmas costumes and all genuinely cheerful. This is the first Jersey Mikes where they completely understood my special sandwich-making requests the first time, with no questioning or mistakes. The place was busy for a North Platte eatery, but they filled orders so quickly that there was hardly any line. This was my first visit to this location, so it might not be typical. But my experience was so good that I'll violate my "no chain fast food joint deserves 5 stars" principle.

Found this lovely place on a trip back from skiing. It's about 5-10 minutes off of I-80. I had the…read moreturkey pesto with the green goddess salad. The menu is exciting, they have creative sandwiches, paninis, salads and soups but not so outside the norm you wouldn't eat there. And oh my goodness the popcorn selection and treats they have are scrumptious!! If I lived anywhere near, this would be my regular hangout spot. I saw a couple of friends playing cards together and eating sandwiches. They had lovely lemonades to drink as well as fountain beverages. Highly recommend this place if you're ever in North Platte.!!!

Wow, such a great spot! Order at the counter. Super helpful and friendly staff. Delicious paninis,…read moresalads and soups! There is only one restroom, which could possibly use an update, but other than that, the restaurant is super cute, quaint and clean! Did not try any popcorn, but it smelled terrific! Plenty of customers bought bags of popcorn while we were there, so I assume it's great quality.

Customer service is absolutely horrendous I only ordered two sandwiches and there was only one…read moreperson in line in front of me and there was over 5 workers in the back there was also a girl being trained let's just say no one is training the poor girl and the others are just standing around while the girl that's being trained is trying to figure out how to use the register in drive through and they were having trouble with the register and the whole time I was there they didn't say a word to me except for when they told me the total all I can say is the afternoon shift is full of absolute garbage especially whoever the older lady is I'm guessing she's the manager.

Very good service and good customer service and good sandwich's and chips even though couldn't go…read morein because lack of staff

This used to be one of the best places in NP to eat, period. Now it is subpar. I understand…read moreinflation and cost of products, but when you change the signature hamburgers (frozen, cheap meat, buns are terrible) but keep the names? People notice. They stop ordering, they stop coming. The new fries are superior to the old ones, though. Luckily, the chicken strips and shakes are still the same or else I may never go back. Staff is still pretty nice, but all the old guard is gone. Good luck to the new owner.

I ordered the steak sandwich special that included 2 sides. I asked for the steak to be medium…read morerare. It was more medium. Also, the mashed potatoes were horrible. The gravy had a lot of pepper of them. I had to scrape it off the potatoes, but the potatoes were still awful! The gravy looked like brown gravy, but I was told that it was "white"!!It wasn't white gravy!!! The special came with dessert, but I didn't get a choice of the pudding. I hate tapioca, so my mom ate the pudding. The special was not worth the money. The only thing that was good was the chicken noodle soup!

Absolutely delicious food. Worth the stop off of the highway to swing into town. The Cuban latte is…read moreone of the best lattes I've ever had. Highly recommend.

We were driving through Wyoming and Nevada today on our cross-country trip and I needed to find a…read moreplace to have lunch and do a work call. North Platte seemed to have a number of good options but this place turned out to be great - good coffee drinks and our turkey and Swiss paninis were very good. My husband left with our dog after he had eaten to take him to a park and I stayed and took the call from there and it was perfect. Very friendly and accommodating staff and the decor is adorable and restful.

Terrible!!! My first time eating here, it says "legendary burgers" up on the side of the building,…read moreand this is what I get? For $14 this is what I get? This is absolutely embarrassing. If I could give less than one stars, I would!!

I'm hooked. On a road trip from Texas we stopped here for lunch (twice because we really loved it)…read moreand I'm sad we don't have these back home. We both ordered the cheese runza and the fries with a side of ranch. Wow! The fries are very crispy and salty, just the way they should be and that ranch is amazing. Service was fast and friendly, food was extremely affordable, and the restaurant was clean and comfortable.

If you are looking for a very tasty iconic sandwich-- in the Nebraska area-- try a "Runza." This…read moreGerman style sandwich is a traditional baked bun with steamed cabbage, sautéed onions and ground beef rolled into one -- served in the Nebraska area at a very reasonable price. After living in Lincoln this is something I look forward to while traveling through the area. The server in North Platte had a nostalgic voice that quickly produced your steaming hot sandwich without delay. The aroma from this pocket sandwich had you pull over in a quiet spot to enjoy this savory cultural well seasoned comfort meal.

Anytime we travel we try to find something new to try - and for Nebraska, all research pointed to…read morerunza runza runza. So, it was settled. Before we left Nebraska, we would be sure to try Runza. On our way out of town, we hit the drive thru for the classic sammie & opted to get a mushroom/swiss as well. When the bag was opened, the stench assaulted my nostrils - the car filled with nostalgia but zi had to be sure. I took a bite & was struck with the familiarity of White Castle. Is it an exact match? No. But there are definitely similarities- both in smell & taste. The pepper added a little something. I don't expect to wake up craving it but I don't regret eating it, either. I'd say a solid 3.

What a delightful sandwich and popcorn shop! Everything g was made fresh to order. I had the…read moresignature BATS sandwich - turkey, avocado, crispy bacon, fresh veggies on a warm homemade bun. I added a strawberry and dragon fruit drink to round out the meal. Everything was fresh, and the staff were polite and prompt.

Traveling through for the holidays and my wife loves coming here! Growing up people mostly come for…read moretheir different types of popcorn, but they now have a great selection of food items. Open for the lunch hour, my wife got the Karen Salad and the wiggle sandwich which is normally her staple. The only negative thing she had to say about them was the price. For both items was around $30. I had the bats sandwich which is bacon, avocado, tomato, and salami. It was very good and the sauce that came with it was sweet and fit the sandwich well. We also left with a bag of their variety popcorn which is a must if you go there! Definitely try it if you're going through.

Wow! I had read the reviews on yelp, but then a coworker heard I was in North Platte. She texted…read moreme that I had to go to the Cedar room! I am glad I listened! I came in, took a spot at the bar. I had great service and great conversation with the bartenders and the other patrons. The decor is very stylish with lots of cedar! They had an amazing bourbon selection. It was great to try something rare and expensive! The food was the star of an already great experience! I started with the cowboy caviar. ( country fried steak bites with gravy). They were great. Then I got the ribeye with a side salad. The salad was huge with great toppings. The steak was phenomenal! One of the top 3 ever! Super tender and flavorful. An amazing meal at a great restaurant! Do not pass this one up!

Kayla was an excellent waitress who never let us go without a refill and even got us extra ice with…read moreour tea after it was melted down. She was attentive during a busy lunch crowd, even after our food arrived. The atmosphere in here was elegant and clean as usual. The ribeye steak sandwich I got is my go-to was massive and cooked exactly how I wanted it. $25 for a steak this day and age is a bargain. The double stack jalapeno burger special stole the show though; with jalapeños, bacon, pepper jam, cream cheese and pepper jack cheese. My dad let me try it and we can both agree it was the best burger we have ever had out at a restaurant. My dad and I are regulars here and it is for a reason!

Order the breakfast or a burger and fries. Keep it simple. Pancakes not waffles. The coffee is…read morealways good. The bacon is fantastic, and the brownie sunday dessert is the best. The service is a spectacular and elite dance of expert time management and culinary finesse with a side of good ol sarcasm. Always a great time.

Quick stop on our way thru to South Dakota. Friendly service and good food…read more Walking in you seat yourself it gives a Waffle House vibe & is a little off the highway.