Revisited: Came back to try again, since my order was messed up. Jamie the girl that made my sandwich today was very apologetic saying that it should have never been messed up, tends to happen when no manager is here. Her customer service was top notch. Sandwich was made perfectly and she was concerned while we were eating to make sure it was great. While here everyone is dressed in there uniforms and working, there is one employee walking, around in basketball, shorts, Green Bay packers goodie wearing a subway hat, visiting lobby to get a drink out of there cooler opening drinking and then going back to make sandwiches, does not look professional at all. Poor representation of the company. The restaurant is clean today, no trash on floor. I will be back based upon Jamie 's professionalism and cleanliness today. I ordered from the Ap, came in and picked up the order, decided to eat inside. It was 12, the floor was nasty looked as if it hadn't been swept at all the night before. Food wasn't made right. The receipt on the bag stated the way I ordered them and toppings were left off, sandwich was dry. Didn't have cups for kids meals, wanted to just give juice when a soda was ordered and a bottle drink when a fountain drink was ordered. While we were there, 3 teenage employees behind there making sandwiches, no manager on duty or there at all, I called later on the day and was told it would be the next day to talk to a manager. First off what kind of store just leaves teenagers there no supervision? I did talk to someone there that claimed she was a manager that is replacing my order, reason for the extra 2 stars. this may have been or may not have been an isolated incident. Will try again read more

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Ordered online, and used Paypal it showed an error. Went to store in White House drive through and ordered and paid with debit card. Got home and received online "confirmation" for 5 minutes later. Tried several time online to correct but there is no easy way, only survey. Sent contact email. 30 minutes later store calls about order not picked up. Explained tp her and she said she would credit it back to me. Week later I still have two charges on my card. Sandwich is not work the hassle nor cost. Online app is atrocious to use. Much better to drive to Hendersonville and get a Firehouse sandwich. Better and with driving cost me less than what I ended up paying. Subway is below subgrade. read more

Walked in at 8:30, an hour and a half after the shop is supposed to open, and all of the lights were off. Then one worker came out and said "oh, sorry, we came in late today; we only have flat bread because nothing else is ready yet." Very unprofessional. I'll go to one of the other sub shops in town. read more

We needed to grab a quick late lunch on the way to an event in White House, so we thought we'd swing by Subway. Little did we know that it would take over 30 minutes to get two sandwiches and that said sandwiches would be close to inedible. The girls behind the counter said less than 5 words to us or any other customer in line, though they had no problem talking to each other the whole time about how they wanted to get out of there and threatening each other if one dared to think about leaving before the other. I won't recount each moment of the torture, but in short: slow service, rude workers, about half a pound of condiments on one of the sandwiches, using dirty gloves and/or knives on sandwiches resulting in them being covered with condiments that we did not request/want/like, and then to top it all off each drink we tried to get from the dispensers was either all syrup or all carbonated water. We heard the people in front of us saying that they knew the owner and would be informing them of this. I worked at a Subway for a while in high school. We ran out of bread once. It was still better than this. read more

The owner and upper management, if that is possible are always so the same page. They hired some of the best to help run this place. My favorite meal is the Flatpizza. and 99% of the time they make it work for me and the ingredients are always top notch and fresh. Again, you are. always recognized with a smile and sometimes by name. The sandwich artist ever offered a mini suggestion that made the sandwich even better than I imagined. Not that ownership will read this but. Thank you. Keep up the good work! After experiences in Springfield, TN. I almost wrote off Subway forever but your staff saved y'all. read more

Manager turned down anyone who didn't have cash and kept their food. I understand that if you have a sign up or if you tell people before you make their food but she chose to throw away the 2-3 people's food that had theirs made before the machine broke instead of let them go ahead and eat. Very disappointed in how the situation was handled. Now I get to go back to work without lunch because I wasted my entire lunch break waiting for food I never got. Thanks Subway.... read more

This is a fairly good Subway sandwhich shop. The ingredients are fresh and tasty. I'd pass on the personal pizzas, though. One of two of the 'sandwich artists' girls seem kind of snooty and aloof, like they are doing you some huge favor making you a sandwich with the ingredients that you choose. They don't seem to have any sandwhich recommendations the last few times I've asked and the response was "it depends on what you want to eat" and "I don't eat meat". I go here about once every two weeks and like I said it is okay for the most part. You get what you pay for. It's quick food when you are on the go. Happy eating! read more