It's a store that makes you feel good. Just the right size with a knowledgeable staff and great selection of wine and beer.

I had the single weirdest retail experience of my life at this place today. A brewery I like that doesn't often ship to Massachusetts announced a list of retailers who would be distributing their beers, Sudbury Wine and Spirits among them. Since they're a 15-minute drive from my house, I called when they opened to make sure they actually had it. No answer. Maybe their hours were affected by the coronavirus. Understandable, though there was nothing posted about a change in business hours on their website or Facebook page--and they proved to be unreachable on the phone, too. Finally, I decided to throw caution to the wind and head over there. When I arrived, the lights were on, the open sign was out, but the door was locked and there didn't appear to be anyone inside. I called again; no answer. I was about to drive away empty-handed when another guy pulled up, tried the door, and then knocked, and someone inside opened the door... Turns out it was another customer. The manager had gone into the back without realizing she was inside, still shopping, so we were all at a loss as to what to do. The other guy and I were there for this beer, so we headed to the back. It wasn't in the display case, but it was in the cooler behind it, so we each grabbed a four-pack--no one likes a hoarder these days--and headed to the front. Still no manager. He eventually emerges, but with no apology for keeping anyone waiting, and no explanation. He looked at the two of us with beer and said the limit was one CAN per customer, let us know how very difficult it would be to enter this new beer into their system and that it would take a long time to do that (he'd been open for over an hour at that point, and the beer had plainly not JUST gotten there), and then admonished us for going in the cooler. I've never heard of a liquor store that doesn't allow its customers into the cooler, and there were certainly no signs barring us from doing so. Perhaps if he'd been present in the store, he could have told us his rules? He also said he'd be calling his distributor and telling them to never distribute this beer through him again, since I guess he doesn't want business during a pandemic that's shuttering the economy? No problem--I won't be darkening his doorstep for any reason ever again. (Also, he could have sold out of the stuff faster if he'd allowed people to purchase four-packs...) The final straw was this: after ringing each of us up, he LICKED HIS FINGERS to open the paper bag he was putting our ONE CAN of beer into, and then grabbed the beer WITH THE SAME FINGERS to place it inside. I have seen so many businesses bend over backwards to be kind and thoughtful during this public health crisis. This was...not one of them. read more

Very disappointing customer service from the owner. Background: I visit family in Framingham and Sudbury at the holidays and am usually the one responsible for bringing the wine and spirits to the party. I always go to Kappy's down the street to drop a few hundred bucks for the occasion. But when I saw this place with its lights on, I checked it out... The wine selection is decent, and they carry my favorite sipping rum. But otherwise, MAJOR FAIL ON THE CUSTOMER SERVICE. For example, two nights ago, I bought a $16 bottle of wine, drove the 10 miles back to my mother's house, through cold and ice, only to discover the bottle was corked. We wanted to have it at dinner, so I drove all the way back to the store and politely said to the store clerk that the wine was corked. Corked wine happens once in a while. I get it. No biggie. He brought me over to the owner because only the owner (whose name I don't know) could give me a refund or a new bottle. In a word, that guy was downright surly!! I'd even say he was rude. At any rate, he never once apologized to me for the corked bottle (which we all know was not his fault, but I was a paying customer and it's nice manners to say such things to people who bring money to you in exchange for a product you are making a profit on. Especially if it's a new customer...) In fact, he never said anything to me. Instead, he snarled at his employee something about "Give her her money back." However, I was interested in bringing a bottle of wine back to the house for dinner. The store clerk, therefore, suggested I try a certain bottle (Saint Cosme Cotes-du-Rhone 2013) which was really just plonk, sorry to say. At the cash register, the owner was just as rude and self-absorbed, completely ignoring me and missing an opportunity to say something nice like, "Hey, thanks for your business this evening. Sorry about the corked wine. I hope you have a great Thanksgiving and please come back again." But no. The owner of this place has ZERO sense of how to make a customer feel welcome. I will be taking my business back to Kappy's from now on. They are friendly and helpful there. read more

The prices at this place are somewhat high, however there aren't many places in the area that have the selection of beer, wine and spirits that this place carries. While I didn't find the particular beer I was looking for, they did have a very large selection of craft beers. I went with my usual, though, since I wanted to select something that I knew I would be happy with. They will even special-order something for you if they don't carry it. The staff is knowledgable about what they carry and are more than willing to help out if you have any questions. read more

A great new locally owned business. Up until today, I knew of only two package stores in town; Sudbury Farms (doesn't sell spirits) and Kappy's. Neither of them have the same friendly family run feel I got when I walked into this place. I won't go into depth about their wine selection as I am a complete wine ignoramus, but the beer selection was above average. Mostly domestic, a very concise selection of approximately 50 different beers. Apparently they host tastings every so often, good way to try new things. I'll be back. Overall, enough to win me over. Updates to follow. read more

Sudbury Wine and Spirits was the beverage vendor for my June 2012 wedding, and I couldn't have asked for a more perfect bar-stocking experience! The owner of the wedding venue recommended SW&S and has worked with them for years. We called a few weeks before the wedding and promptly received a (really accurate) quote for our guest count, a sample menu ordering sheet, and advice on beers that would be popular at our type of event. Everything arrived on time and at the perfect temperature, we had enough of everything and had very little left over due to Chris' expert calculations. The best part is that they took back everything that was unopened, so we didn't pay for anything we didn't use! So easy! So friendly! Book these guys for any huge events! read more

For a little store, they have some surprisingly good, high-end bottles. And they seem to know what they're talking about as well. Also, with regard to the wines on sale there, I checked the prices on line, and they really are priced lower than most other places. Finally, in terms of the previous reviewer who asked, "Since when does a liquor store ask customers if they have been drinking?", my response is that by law, bars and stores can now be held responsible if they sell liquor to inebriated individuals who then go out and cause accidents. I wish more stores would do that when they believe someone may be drunk. read more

Can't say enough good things about this shop...after 6 years as a weekly customer in catering and event services, the staff is consistently attentive, helpful, and knowledgable and accommodates my ambulatory needs everytime I need help with heavy boxes to my van. The events they run such as Wine Tastings, Saki Tastings and Craft Beer night are the talk of the town. This is THE Go-To Liquor store in Sudbury, MA..it is so convenient right on Route 20, always plenty of parking, and the customers and staff are so friendly it's a fun experience shopping here! read more

VERY VERY high prices!!!! Recently. Purchased 2 each of 2 bottles of high end wine. accidentally saw the wine I had paid $50 a bottle for $ 32 in another local shop. that got me to thinking and I pulled out 7 bottles I had left from my last mixed case purchased from Sudbury Wine. Conveniently I had left prices stickers on the wine. I put them all into wine searcher.com.... What came back was astounding. My $21 bottle was available for 9.99 at many shops including some in MA. The 32.00 bottle was available for $19.99....not only were the prices from Sudbury Wine significantly higher in every case but where there was a range, let's say from 19.99 to 26.99... The Sudbury Wine price was even higher at $32.00. it seems to me with wine shipping legal in MA as of TODAY!!! Sudbury Wine might have been just a tad less greedy in the hopes that they wouldn't lose their customers. unfortunately for them they have already lost me. Christopher T. : Gordon's in Waltham has a great selection high end wine and knowledgeable sales staff. Thier prices are very fair. read more

Love this place. Great wines and hard to find wines as well. Very knowledgable staff. Love to also support that it's a family business of the town read more

I went to Sudbury Wine and Spirits and had a wonderful buying experience. Right after I entered, a gentleman asked if he could help me find something and I said "yes, point me toward a Pouilly-Fuissé". He knew exactly where it was and showed me a Louis Latour. The price was good to begin with and it was also on sale. At the checkout there was an additional discount. Great store with good service and great prices. read more

Not a comprehensive warehouse like Gordons or BLM, so no 5 stars here, but a good micro section and the employees/enablers can winespeak well enough to talk me into something on the fence about,, so I'll be back read more