The facility got a major aesthetics improvement recently. I love the new decor and layout. Feel truly relaxing and a little more like a mini-spa. The service quality here is still . Lisa is still amazing with her techniques and attentiveness. I've tried something new this time, CBD-massage with medium-strength CBD oil menthol flavor. Life-changing!! Not just my muscles got the benefits from the deep massage, but also the cooling - invigorating sensation throughout the whole session. Loved it so much that I changed my appt from 60-min to 90-min on the spot. Renewing my 5-session package for $328 on the day. Good thing is that can share my package with other people so it is a must-deal if you're a repeated customer like me :) read more

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I've been coming to Lisa for massages for a while now, and wanted to update my review in the times of Covid. This has always been a very clean, hygienic location, and I felt safe coming into today for a prenatal massage. Lisa and I both wore masks the entire time. (Note: I've never worn a mask before for a massage and honestly was a little bit curious about how it'd feel to be face down on the massage table, but as soon as she started, I forgot all my worries!) Her prenatal set-up is great. She has a body cushion that leaves room for your belly and breasts, so nothing is uncomfortably squished. Lisa is a magician with her hands. The entire massage I was waxing poetic in my head to her because it felt soooo relaxing. Her hands are full of compassion. She really knows how to work out knots, especially in your neck/shoulders. I'll definitely continuing going to Lisa for my wellness, and I hope this woman-owned business continues to get lots of support. Lisa's massages are worth every penny! read more

A girl is all about relaxation and tranquility here! I was having so much aches and pains around my neck and shoulder area. A good friend of mine recommended going to Lisa for my pain relief needs. I scheduled a pain relief hour massage through the Vagaro app. A few days before your appointment, you do receive a confirmation text/email as well. Sugar and Basalt is located in a building with several business suites. If you see the Vet clinic as one of the offices, you're in the right place. Go through the main doors and it's the first door on the left of the stairs. There's two rooms, a small counter, and a couple of chairs in a small waiting area. I was checked in right away and Lisa asked what my focus area was for today's visit. Lisa was friendly and cuts the chit chat so you can relax. I'm sure if you engaged in conversation she'd have no problems with it. She did use CBD oil/lotion during my session. It worked wonders. I left feeling like a new and healthier person. I would recommend her services. You'll leave feeling very rejuvenated! read more

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I booked an appointment for my boyfriend for a 60-minute deep tissue massage through Groupon. After parking, we could not enter the building because it was locked. We had to call the massage therapist and she came out to unlock the door for us. I came with him to the inside and first felt very hesitant because of the molded smell in the waiting lobby. After one hour of deep tissue massage, my boyfriend came out feeling relaxed! He said the therapist was quite good and focused on the areas that he requested her. Unlike other therapists we tried in the past, this massage therapist actually listened to his request regarding the focus area, which was nice! He said he might come back for more sessions. I am glad that we found a decent massage therapist thus far to help him relieve the shoulder pain and stress. I think the therapist's name was Lisa. It will be $60 for a 60-minute massage, from what the therapist told my boyfriend. For Seattle, I guess this price is fair. If you need a good massage therapist, you should try this place! It's like a hidden gem. :) read more

!!!Beware, don't get scammed!!! Inattentive and on her phone. I paid for a 2-hour massage that was booked with Lisa. This massage was the worst massage I've received and I was totally ripped off! I've never had a massage where the masseuse was sitting down massaging my back, not even my neck, as I was face down and her using one hand. She was sitting on a stool next to me on her phone while using her one hand to massage from my obliques to my scapula. It is mind boggling, likely fixed review, that this place has 5-stars. read more

I found this place through Groupon. I'm new to the area and was in need of a massage ASAP. I read reviews prior to going, and knew that it was located inside an office building. Once you get passed the door, the environment is inviting and friendly. Lisa came out and asked me to fill out a form which asks about what I wanted work on. I advised my shoulders and neck were the main things, but I still wanted a full body massage. She asked about pressure, and I like deep massages. I have to tell you - I've been to about 20 different massage therapists in my life and Lisa provided the BEST one I've ever experienced. The pressure was perfect, the techniques were amazing and I was 100% relaxed, which is hard to accomplish in a new place with a stranger. I enjoyed the calming environment and the lack of talking, as this can be distracting at times to me. I will definitely be back! Thank you Lisa for a great experience! read more

This is a single provider practice, which is located in a shared suite/office with a doctor, inside a business building off the side of the road. I've worked in the area for a few years and have never noticed this building! The therapist was courteous enough, soft-spoken and cut to the chase, which I liked. After filling out some paperwork, I was led I to a sizeable room that had low lights and soft music playing in the background. The massage itself was a bit more on the relaxation side, however, rather than therapeutic (if that makes sense). I definitely felt calm afterwards, but felt my muscles a bit underworked. Good value for the money--this provider has specials on Groupon every now and then. read more

I found Sugar & Basalt through a Groupon deal for a hot stone massage. While Renton is kind of far away for me, the discount made it very affordable and worth the drive. I scheduled an appointment via email and got a response back quickly. At one point I thought I would have to reschedule, and it took about a day to hear back from Lisa, so overall communication was good. If you're a Groupon customer, you have 90 days to use your service, and I didn't have any trouble finding a weekend date that worked for my schedule. Sugar & Basalt is located in a somewhat grim medical office building and there's no sign outside the building, so it can be a little confusing to find. When you enter the building's main doors, just walk straight back and you'll see Sugar & Basalt's door. The waiting room is definitely no-frills and does not look or feel like a luxurious spa -- fluorescent lighting, a few magazines on a coffee table, and if you want to use the basket of tea bags provided, you have to heat your water in a battered old microwave. Like other reviewers, I'd recommend bringing your own water or hot tea with you to stay hydrated. When I walked in, Lisa's door was open and she was waiting for me. I was surprised when she handed me a pretty long questionnaire -- it seems like this is more for patients who are receiving massage as physical therapy or a medical treatment. I've never been asked for my primary care physician's contact info for a relaxation massage! I guess I could have declined to fill out the questionnaire, but I just completed the basic info and left the medical stuff off. The office itself is more welcoming, with dimmed lighting, background music, and some decorative touches like candles and art. Lisa is quiet, calm, and professional, and we only exchanged a few words throughout the session, mostly when she was explaining the process or asking if the pressure was okay. The hot stone massage was similar to others I've had, though something new was having smaller stones placed between my toes! If you're not comfortable having your feet touched or you're ticklish, you might want to let her know. Overall, this was a relaxing and budget-friendly massage treatment that I enjoyed. While the building is somewhat lacking in ambiance, the quality of the massage was the same as you'd get at a fancy downtown Seattle day spa. If you're looking for a simple, no-frills massage and you don't want to pay extra for the cucumber water and scented candles, Sugar & Basalt is an affordable and enjoyable treat. read more

Disappointing. I came in for a prenatal massage and had said I prefer deep tissue. The massage therapist had no communication with me before starting other than lay face down. I've had hundreds of massages before never have they started off with no conversation but I figured she is just a quiet person, kind of awkward and she can see my intake form with my preferences. Massage started and she starts on my legs, like calfs/lower legs and spends a good 15 minutes on the same section of the same leg. At this point I'm so confused what is happening I don't even know how to give her feedback. It's not deep tissue, it's not on my problem areas like low back, neck, shoulders - the whole thing is wrong. But this person is super awkward and the other thing is awkward so I as a result feel very awkward saying anything. The massages eventually ends and I assume maybe pregnancy massage can't have deep tissue. I ask and she says she doesn't know. I leave and email asking to schedule with someone else and give a very high level summary of what happened. Lisa basically made it sound like my fault for not giving feedback and offered a refund and referred me elsewhere. When I again asked to reschedule with a different therapist, I was ignored and she never replied. Now, months later, she still has not issued the refund I was promised. What a joke. read more

Whao! I just left the best massage! I fell asleep! Just got to the area and was looking for a good LMT-- what do you do when you have no idea where to start? You take up Groupon offers and Lisa did NOT disappoint. I'm 7 months pregnant and got a wonderful prenatal massage. She was was professional, on time, accommodating. No frills, no fuss just an amazing massage... I fell asleep!!! That pregnancy pillow where my belly goes into so i can lay face down is a god send! Where can I find one? read more

I was looking for a present to my hubby so I found Sugar & Basalt on Groupon and couldn't be more pleased. This is how my husband descride his 60 minutes of happy. Lisa has a talent for massage that is rarely matched. She adjusts pressure according to personal preference and I would recommend her hot stone massage. Her attention to making the client as comfortable as possible through pillow supports is the best I have experienced. I frequently receive massages and can truly say that she performed the best 60 minute massage I have had thus far. The location is in a business park, but once I entered the treatment room, the ambiance and decor made me feel like I was having an at home massage. Truly relaxing experience. Thank you Lisa. read more

Came here with a groupon for a deep tissue massage. It was somewhat difficult to find the actual office as it was in a relatively secluded medical building. Once there, I was given a surprisingly detailed questionnaire to fill out, which I thought was actually quite nice. The massage itself was wonderful! I'm always a little anxious about getting massages because I never feel quite comfortable sitting in silence with someone and feel pressured to make conversation. However, I felt totally relaxed with Lisa and didn't feel that kind of pressure at all. She was very professional and courteous. The only reason I haven't been back is because Renton itself is a little farther from my home than I would like, but if you're in the area I think Lisa is a fantastic massage therapist! read more

Such awesome massages! Lisa has always been really good about communicating about comfort level and never pushes too far. I get deep tissue massage from her and I always leave feeling way better and invigorated. I wish I could see her more often cause she really makes me feel at ease and comfortable. Always a really good experience! read more

Lisa is one of the best massage therapists I've had. She has a great touch and able sense what is needed for treatment. She creates a wonderful environment that is serene and relaxing. She is extremely skilled in her craft! Highly highly recommended! read more

The massages here are fantastic!! I've gone to get several massages here - both during my pregnancy and afterwards. Lisa has been awesome in both situations and makes you feel so comfortable and relaxed. I leave every time thinking "wow, that was the best massage I've ever had." I will definitely continue to come here! read more

Lisa was great! Groupon got me to try Sugar and Basalt and I will surely be a returning customer. The Hot Stone massage was so relaxing and refreshing. Thanks read more

I love my massage therapist. Being a retired national athlete of my country, a PE Teacher and Coach, and a recreational athlete, I finally found a convenient place with no traffic and flexible days and hours with a therapist I am highly satisfied with. It started off with my 1st hot stone massage ever! It was awesome, relaxing, and the best massaging pressure I have had. Then I had an appointment the next month for deep tissue and my therapist was born to have healing strong hands. I recommend the full body. She is amazing with every single detail of all the pressure points. I am now hooked to have monthly maintenance for vigorous athletes like myself. She truly is Gods gift to me. Love yourself because you only have 1 body. I am so relaxed, unstressed, and happy for finding this place! Things Happen For A Reason! read more

My first visit was a Groupon prenatal gift that I didn't get to use until postpartum, Lisa was so gracious to accept the late appointment and I had an amazing massage. With two kids, I couldn't remember where I had visited and was brought back to her via another Groupon! Amazing work, really knowledgeable, and great customer service. I have referred many friends and wish I had more time to visit. read more

First time I have been here. I was looking for a place close to work and also flexible to my schedule. When scheduling Lisa was very prompt getting back to me and finding a time that would work for me. Try a new massage therapist is always a roll of the dice, and I am glad this time. Great massage and booking again. read more

Bought a groupon for a prenatal massage here and I was not disappointed! The massage was by far the best I've ever had! She is clearly skilled and enjoys what she does. This is a small office she works out of, and I love to support small businesses so this was another win. No frills room and very polite and professional all around. I highly suggest this place if you are looking for a great massage and all around wonderful experience! I will be back! read more

Very disappointed. I had made an appointment for a massage. I arrived 30 min early since I was driving from Seattle and the door was locked. I had figured since I was early I will go ahead and wait in the car. When my appointment time arrived the doors are still locked. I called the massage therapist and even texted her response. I ended up waiting another 20 minutes in the car just in case someone showed up.what a waste of time for a massage that I had been looking forward to month. Be aware of the poor customer service read more