While in Indianapolis this weekend, I went with my friend to visit her mother who recently became a…read moreresident of Independence Village in Avon. I was impressed from the minute I walked in the door. The receptionist was so welcoming, and she and my friend had a great conversation upon entering. The first thing I noticed was how clean the facility is (it was recently freshly painted) and how wide the hallways are, which allows easy access for walkers, etc. We went up to her mother's one bedroom apartment on the third floor and it was a good size for one person, complete with kitchen facilities and a big bathroom. (There are studios, and one- and two-bedroom apartments and I was able to see all of them on my visit.) While walking the hallways, I noticed the colorful artwork on the walls, the theater, the library, the activities center and several other amenities that indicated to me this was more a community than a "nursing home". It is quite a cheerful and friendly atmosphere. We then went down to lunch and sat with her and another resident. They both stated the food was quite good and they liked the selections provided for each meal (breakfast, lunch and dinner). The dining room is spacious, and the staff is amazing, friendly and interactive. While sitting in the dining room, the Director, Sue, came to the table to talk to her residents and we had a pleasant conversation also. I told her how impressed I was with this facility, and she thanked me, but also thanked me for allowing her to administer to "our loved ones that we put in her care". I was impressed! Sue definitely is dedicated and takes special pride in making sure the residents are well cared for and happy. If you are looking for a place to care for your loved ones when the time comes, I suggest you look no further than this facility. It really is top-notch! It also has a Memory Care facility. Although I did not visit that section, my friend said it is just as impressive.

From the owner: Welcome to Independence Village of Avon! This isn't just a place to reside -- it's a place where…read moreour community members truly shine, and we are glad to share this experience with them. Our senior living options include enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it's the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. Independence Village of Avon is a place where residents can truly Shine. Everyday.

This place has a terrible reputation. The managers are not truthful. sometimes the water has been…read moreoff for days as well as hot water. There is a distinctive smell of urine that they try to cover with deoderant. The seniors that recieve meals tell me the food is served cold. Getting maint. to take care of problems are impossible. And they enter your apartment without giving notice. If you complain you are met by hostility.

From the owner: The independent living program at Golden Memories offers exciting life enrichment activities and…read morefreedom. We provide senior-friendly apartments and a busy social calendar. Other services you'll find include around-the-clock emergency call systems, light housekeeping and a calendar of social events. Reside at Golden Memories and live in an exciting community where seniors can enjoy conversation and the companionship of peers in a welcoming, home-like environment.

I was transported from Eskenazi Hospital to this facility for rehabilitation. While both…read moreoccupational therapy and physical therapy teams were great, the rest of my experience did not always meet my expectations. Primarily the food disappointed me because this facility is mainly for assisted living. It was classified as sub acute rehabilitation by my insurance company. They denied me for acute rehabilitation which was my preference as well as my doctors at the hospital. Since the majority of patients here for assisted living, I felt the amount of staff was not high enough to meet the standard needs of the assisted living patients. This facility had a very adequate therapy gym room. The therapy staff were very thorough, helpful and supportive.

Meadow Lakes in wonderful community full of friendly staff and residents. Residents in the assisted…read moreliving and Garden homes are always smiling and having great time!

We moved my mom from Michigan here in August after my father's sudden passing. My mother wanted to…read moreremain as independent as she could, but if she needed help there is someone around to help. We have found Cumberland Trace to be the perfect place that she now calls home. The staff has been very caring and compassionate. It's comforting to know that someone is around, if she needs help. My mother has found it a wonderful place to make friends, as there are activities that you can join if you would like to. We can't say enough positive things about our experience thus far. Our thanks to all who have helped this be such a wonderful and positive move for our mother.

The staff was overwhelmingly super as far as taking care of me. Tina has been a very good at taking…read morecare of him with meds,helping with Cpap every night. Kudos to her,!! However everyone was great including housekeeping, activities guy, CNS, nutrition etc. thanks for everything. I greatly appreciate all of you.

I had a great experience with Caring Call Connection. I watched one of the care givers with…read moreanother client at the assisted facility my mom lived in. After about a month, I realized my mom needed more one on one care so I asked the care giver for the name of her company. I met with the owner Pattie when she did her assessment of my mom and hired CCC the next day. From that point forward I was able to relax knowing that my mom was in good hands with competent care givers that could assist me with my mom's care. They went above and beyond, especially just prior to my mom's passing. They took care of all of us, not just my mom.

I thought going through a local business would be much better than a "franchise". VERY…read moredisappointing experience. Patti came to our home on 7/23. Very nice! She said they could help & I would get a call from office on Mon 7/29. No call. I called on office on 7/30 & spoke to Sam. I then gave her her 3 dates I was requesting help. She asked if I would need mostly mornings because those are busiest times but they "would make it work". One date I gave I said could be very flexible with time just let me know what works. She said she would pass info onto Patti. I have yet to receive any phone call or follow up. First appointment was for today 8/6. From one nurse to another I guess my expectations were too high! This post would not allow 0 stars.