Used to live in pet bldg in studio apt. Roomy but eventually outgrew my space. Were nice ppl there…read more I recommend this living area....

I don't know about the apartments because I never got to see one. However, customer service is…read morehorrible. I tried to get in touch with someone for days with no answer. I know they're probably busy so my mom and I went there. We needed a two bedroom which they don't have available. We could get on the wait list and do the application. The fee is $50 a person, no problem. After a year the application expires and you need to do another if you don't get a place. Then pay another $50 per person. Good way to make money for them I guess. The lady was rude and didn't offer to let us look at a 1 bedroom to get an idea of what they look like. We tried to ask her some other things when another lady walked in. She turned away from us and started speaking with her. We were immediately dismissed.

I cannot say enough about this facility, or as we call it, The Country Club. I have had numerous…read moreloved ones in assisted living homes all around the north side of Indy, Carmel, Westfield, and Fishers. This place is a gem - the kindest, warmest, safest, most delicious food, cleanest, attentive, and beautiful. The staff is off the charts great and they think of everything. My mom is a current resident and is so happy that she often asks if she can stay there forever. This is remarkable as she was begging to leave her last two assisted living homes. I cannot think of a single negative except for maybe driving thru traffic at the Fashion Mall to get there.

Horrible place to live. For the cost, I expected nothing but the best for elderly friends. What I…read morefound was sad. They want the money, but don't want to provide the care they promise. The nurses and care team are excellent but the administration and leadership is seriously lacking. Look elsewhere.

I've lived here since 2018, first with my dear wife, Carol, then as a widower since 2020. This…read moreplace is great. Its employees really care. The facility is top notch. They're about to expand because we're essentially full.

ive worked here at BBMAL for 6 years now and i absolutely love working here i loved all my patients…read moreover the years every one is so helpful in the offices making sure we have materials to make our work place function smoothly. i will definitely miss everyone when is retire, i would bring my parents to live here if they were still living its a nice place

Just like family! The residents and staff wonderful! Great place to live and to work!read more

My sister, Linda Burnette, has been at this facility for a little over a year now since losing her…read morehusband, who was her constant caregiver and I can't say enough good things about the care she is receiving there. The staff goes above and beyond to care for the residents, are welcoming and handles everything with professionalism and care. I love when I go visit and everyone is so friendly. I can feel it in Linda's attitude. Thank you!

My aunt lived here the last two months of her life. I visited 20 plus memory care facilities this…read morepast winter. Grand Brook was one of the first and I worried my aunt needed more activity and action during the day. I went with a different place and it will be one of the biggest regrets of my entire life. I moved my aunt to Grand Brook at the end of April. I was desperate and just didn't know what to do and not wanting to make another mistake I spend half a day watching activities and lunch. I kind of just popped in after talking to Mark, who works in community relations. He invited me to come check them out. I fell in love. The people at Grand Brook really do care. The front office staff are all hands on when needed. It's what I liked best. I loved that they jumped in and helped whenever needed. I spent a lot of time there and am regretful my aunt didn't get to live long enough to take advantage of the family like feel. The facility had a home like feeling. She had a large room with roommate and there is a living room area where they gather to watch TV. The dining area is right in the kitchen so everyone can see the chef and see and smell the food being prepared. They always made sure my aunt ate something. She needed a lot of help as the days went on. She wasn't there long, but many of the staff really fell in love with my aunt. There were 36 residents, but I feel like they really give a personal touch. They of course can have staffing issues, but I never felt like it was too noticeable. The CNAs work hard and are always friendly. I realized more staff is better, because they all keep each other in check. This wasn't true at our last place. Several of the CNAs cried with me and comforted me when my aunt died. I spend the last two weeks there 12 plus hours a day and so many of the CNAs would pop in to just check on us. We had hospice, but we didn't really seem them as much. When we needed to move Mark and Karletta, the head nurse went out of the way to help me get my aunt moved over as soon as they could. I visited April 19th and my aunt was in her new home April 26th. No one in our entire 6 month journey from her fall and break of her femur helped us like Mark and Karletta. I will be forever grateful for them. I wish we had moved sooner, but I was worried about making another wrong move. My aunt was just getting settled and enjoying her time. I never worried about if she ate or did she get a snack she liked. I knew she was being well cared for at Grand Brook. The facility has 36 residents. 18 on each side. The activities are on one or the other, but the activity director always made sure everyone was involved and helped people back and forth. I liked if my aunt had made friends she could dine on either side. Usually my aunt was so friendly, but she was really struggling with Alzheimer's and some agitation. But as she she got comfortable she became happier. She liked having new friends. The garden and patio area outside is just amazing. They work so hard and making it beautiful! We spend some good times out there. She loved it outside and I was so happy we had that time. My only tiny complaint was the wifi issues. But I noticed my cell phone didn't really work even outside. It's kind of a weird area. My aunt didn't spend much time in her room anyway. She just liked to have her Alexa and tv hooked up and we were going to look into something, but never got that far. I always made something play and so did the CNAs and that was good enough for my aunt. She wasn't as picky about what she watched later. A lot of family and friends came to visit at the end and everyone really liked Grand Brook. My sisters were amazed how nice everyone was. The CNAs at the last place wouldn't talk to us. They also didn't talk to my aunt. But we never had that issue at Grand Brook. They treated my aunt like a person. They treated us like family. I would never hesitate to have a family member live at Grand Brook.

They took excellent care of my Mother in rehab. My review is long overdue. Thank you to Ann Buttery…read morefor answering my calls and helping me with my mother's admission each time as I was living in Boston at the time and attempting to manage her care from there. I'm forever grateful!! Sam Carrillo, Executive Director, was also extremely helpful and professional!! Thank You!!

My wife and I have been going through the downsizing process and trying to find a senior living…read morefacility on the northside of Indianapolis. The help we received at the Stratford was outstanding. Specifically, we were helped above and beyond by Ann Buttery. She was so caring and did her very best to find just the right place for us to live out our lives. God bless you Ann.

We have a relative staying here getting rehab. The care she receives is excellent and the staff is…read morevery friendly and helpful. This is a very nice facility and has everything one would need for rehabilitation.

My father broke his hip and was is need of more physical therapy than the hospital could supply…read more We heard good things about Greenwood Village South's rehab facility. I called 2 days in a row and left a detailed message with admissions, specifically Megan, the second day, asking for someone to call me back. I had spoke with a very nice person in the rehab center who said she was in a 1 hour meeting and would be out at 10am. SILENCE again. Very disappointed with the customer service, hopefully this is NOT indicative of their patient care. I did call several rehab centers on the southside of Indy and everyone of them called me back within 2 hours! My dad easily found a nice place and we are all happy.

When my grandfather arrived at the memory care wing of Meadow Brook, the staff updated me by email…read morethat he was happily pushing people in wheelchairs because he was doing so well. This was easy for me to believe, because he had done so well during his month at Greenfield Healthcare Center once released from a couple weeks at Community Hospital North due to an infection. But it was downhill from there--more than likely due to the facility's near-complete lack of memory care activities, its emphasis on apartment-style living that increases isolation, and its use of benzodiazepines/pharmacological restraint in general (something I questioned in particular that they refused to respond to unlike other facilities I asked). As my dad put it from what he saw multiple times in the memory care wing's (beautiful) day room: "They were all zombies who couldn't even hold their heads up." My grandfather fell 12 times (that we know of) in his month and a half at Meadow Brook. He developed acute encephalopathy, a subdural hematoma, at least one UTI and was sent to a psychiatric hospital to get his "meds figured out." Yet, he kept going because he had always loved life and had hope. Unfortunately, that hope was unfounded. His first POA refused to move him to another facility--even when Meadow Brook eventually urged her to do so once the Department of Health and Adult Protective Service opened investigations--and Meadow Brook never contacted his successor POAs when moving him was a matter of life or death (he, in fact, died last Sunday) and, therefore, superseded HIPAA regulations. After my grandfather's final fall at Meadow Brook, he was taken to the hospital yet again. It was one fall too many. The bright spot of this post is that I convinced his POA to release him to Allisonville Meadows down the street. Skilled nurses and hospice workers in Allisonville Meadows' memory care unit showed him the utmost respect and dignity during his final week and a half of life. If you're thinking of sending your loved one to Meadow Brook for memory care, please don't. Or at least educate yourself based on complaint records with the State and also tour the facility morning, noon and night at unplanned times. I gave Meadow Brook two stars only because I have no experience with its assisted living portion, which is where all the amenities are. Here is my grandfather's obituary. He was a wonderful man. https://www.legacy.com/us/obituaries/name/robert-meadows-obituary?id=53976750 Sources: Indiana State Department of Health report: https://www.in.gov/health/reports/QAMIS/ltccr/cr013163.htm Synopsis of Meadow Brook's initial plan for "transitional" memory care: https://seniorcare.levinassociates.com/2014/06/19/spectrum-opens-meadow-brook-senior-living-fishers-indiana/

We visited this place to see exactly how they live up to the restaurant style meals that are…read morepromised in the brochure. We arrived at lunch and the dining room looked absolutely beautiful. The food smelled good and was artfully presented. We had great hopes for this assisted living community based upon what we had seen. However we were told by a sister spectrum community (Enclave @ Saxony) that the Meadowbrook community was not working according to the Spectrum corporate guidelines with respect to special diets. Our worry was that in the event that the current chef left, we would be left Spectrum corporate view on special diets which is not acceptable for us. (See our review on the Enclave at Saxony) This community gets four stars for their focus on meeting their customers needs. Should they be required to move to the Spectrum corporate policy I would change this to one star. Investigate your choices very carefully.