There's no leadership in activities nor, in staffing in this department , as a caregiver providers…read morethis is unacceptable in a nursing home there are residents that are being missed diagnostic with dementia ,and being placed in their memory Spring unit, administrators are hiring, young and inexperienced directors, who does not have the credentials to run the activity department that is also unacceptable.

They treat staff worse than the residents. Don't put them there., so unprofessional, and always…read moreunderstaffed. Also, underpaid. If you want your loved ones looked after, don't house them there. Signed, one of the former employees

My sister is currently a resident at Maple Park. I visit a couple times per week; due to my work…read moreschedule, I usually visit early evenings and weekends. The majority of the times,I'm there; the aides function as baby sitters. sitting at the desk or other chairs minimally interacting with residents. Sometimes the TV is on but most residents are not wheeled close enough to watch or hear. Music is not played, although research clearly shows music is excellent therapy for patients with dementia, which the majority of residents suffer from. I will usually play music on my phone while there and residents visually perk up. A couple times, I've asked the aides to please put some music on to no avail. My sister is in her wheelchair all day from morning till night. When I come in, she is sitting with her head just hanging down. She is verbal and experiences minimal conversation with the aides, as they sit, observe with minimal interaction; virtual babysitting. The room is usually just dead silent. There is an activities lady who comes in during the week days and she clearly makes a wonderful difference for these dear residents. Early evenings and weekends are a depressing atmosphere at Maple Park. Ive spoken with my sister's social worker with minimal results. The aides appear bored and rarely smile with the residents. Thank you for taking time to read this.

This is not the prettiest facility, but please, please, PLEASE don't let that hold you back!…read more I moved my very sick father, from a beautiful facility in Carmel, where he was ignored, his health deteriorated, and he was hospitalized several times. The staff at American Senior Communities in Westfield takes care of their patients, keeps the family updated, and works their best to get every last benefit you can out of Medicare and Medicaid. The facility director gave me his personal cell phone number; and the head of nursing gave me her cell phone number as well. You will always be able to reach someone. It is a wonderful facility, that will take great care of your family member. One of my dad's nurses actually sketched a picture of him, and shared it with me; she truly cared for my father. I will take excellent care over pretty rooms any day.

I was trained here with my CNA class. When I went to get some coffee which was in the room where…read moreeveryone was meeting, the head of the nursing home was at the front desk and scolded me as a child. In Greenwood Meadows where I worked everyone was allowed to drink coffee. I would want my employees on coffee to make them work harder. I was trained in memory. The social worker was great, residents loved the familiar songs that were played daily. Something that has haunted me for years, was when an aide was showing me how to get a patient out of bed, the resident was screaming in pain and the aide just didnt care and told her to shut up. The pain wasn't reported to the nurse, there was no compassion at all and just pure rage coming from the aide.

From the owner: Caring People Make the Difference. Our mission is to compassionately serve each resident with…read morequality care and excellence through health solutions that foster independence and self-esteem.

It's a great facility that has a lot of caring people. The assisted living has just been…read moreremodeled. The whole facility is well taken care of.

Received 88 year old person after 2day post opt hip surgery. No staff was available to evaluate…read moreher. Got to room Asked about her getting up in the night no monitors or bed rails OK why did you allow her to be transferred to your facility knowing no one would be there to do evaluation . My sister called Todd the administrator ask what we should do basically was told to roll the dice until she could be evaluated. Todd your tone with my sister was inappropriate you are lucky I couldn't reach through the phone. We picked Harthstone because they were great in the past. The staff have been great except for admin Todd you should be gone!

First time ever calling Maintenance they come into my apartment and take half of my water heater…read moreapart then tells me we'll get you fixed and did not come back until about 3 to 5 hours later. I left to go shopping at Walmart. I come back to my apartment and they used all of my clean towels that were hanging up and drying. They used it to clean up their mess from the water heater. My bathtub was clean and they left dirt in my bathtub where you wash yourself. They tracked dirt all through my apartment and salt due to the weather that we have been having. I do not recommend this corporation to anybody you people have just lost a tenant and probably will lose more. Buckner properties would be ashamed. If ANYBODY lives in the Cookeville TN area looking for apartments or houses or even a condo I would call and recommend BUCKNER PROPERTIES!!!! Ask to speak to Mike very nice guy.

My dad was here for rehab…read more The place looks secure. It isn't. Anyone can drive and/or walk in at any time of day and no one will question why you are there. Many unlocked doors at all hours. The "security gate" is rarely attended, and even then they do not check incoming or outgoing traffic. The staff, although friendly and tries their best, is not adequate for the sheer number of temporary and permanent residents. They also lack basic resources, like working equipment, much less modern equipment. The amenities are terrible. No wi-fi. I realize many of your patients are older, but a great deal of them are into technology and would love to use their laptops for their own entertainment. I tried to find a cart (or luggage cart) to haul some stuff to my dad while he was here (a stereo and DVD player and storage) but nothing like that is to be found. Really??? In a place where people stay and are moving in and out all of the time, similar to a hotel, you have no way to help your patients feel more at home?!?!? Ridiculous. The food, although meeting nutritional guidelines, is quite bland and mediocre. Finally, the complex itself is an endless maze of nothing making sense. Their is no central check in, so good luck finding who you are looking for. I've been trying to not write this, since their is a chance of my dad going back, but we will pick a different rehab facility next time.

Skilled care. Mom was left without her walker and no one answered her call light. she fell in…read morean attempt to go to the restroom. Fractured her pelvis in three places and hemorrhaged into her abdominal. They did not do oral care. She got skin breakdown as a result of not being cleaned. They did not shower or bath her. They would leave her meal tray without silverware and not help her set up to eat. They did not know how to do catheter care. Communication is non existant. the can leave the floor at the same time. .

I wouldnt even give them a one! The worst treatnent especially during mea time. Bologna…read moresandwiches?! My dad was left in a nightmare till we could find another place. All show no heart.

If I'm being honest, there's little I fear more than ending up in some type of facility-based…read moresetting as I get older. I dread the thought. However, as a person with a disability whose last family member only recently passed away I'm aware that at some point I may need another level of care and support. Marquette, a Life Plan retirement community, is one of Central Indiana's better options. I've experienced Marquette in a multitude of ways - from visits to chaplaincy to friends who have lived (and continue to live) here to my own experiences. Marquette is located on Indy's northwest side. It's on a 47-acre wooded campus that offers independent living, assisted living, a health campus, short-term rehab, and memory care. They're getting ready to create a new area called "The Commons" to create a pickleball area (I really need to try that sometime), a lounge, a grilling area and more. As you enter Marquette (which used to be known as both Marquette Manor and Marquette Senior Living), you pass through a monitored gate entrance. I believe it's 24/7 and I've never been here when someone wasn't present. It helps to know the names of the different areas as signage is really geared more toward community than commercial. The different areas are clearly defined. This is a wooded setting with trails, a small lake, and an abundance of parking (though I'll say one deficit is that finding accessible parking if you're not a resident is difficult at times). Services include transportation (shopping, medical, events/outings), valet parking, bi-weekly housekeeping and weekly flat linen, healthcare at the on-campus Lynne O'Day Clinic, maintenance, lawn care, snow removal, emergency call systems, pendants w/GPS tracking, expanded basic cable/internet, all utilities (except phone), and free wifi throughout campus. Assistance in living is extra. Amenities include a variety of dining options in pretty amazing settings. This is a "facility," yet so often I'm amazed at what they've done to make it not feel like one. There's a more formal dining room, casual grill, outdoor dining area, and even a "Township Tavern." Marquette has an athletic center run by the National Institute of Fitness and Sports. There are wellness programs run by two full-time, on-site personal trainers. There's a performing arts center, on-campus BMO Harris banking, a massage studio, guest suites for visitors (and private dining room areas), a woodworking shop, a business center, a chapel (that accommodates different faiths), walking/biking trails, a gift shop, and Marquette is pet friendly (small pets). Marquette, of course, has all the usual stuff - library, billiards, patio space, gardens. I've never had a bad experience here. Employees are well dressed, friendly, helpful, and discreet with personal assistance. They are protective of residents, however, it feels like almost "Disney" in a way. It's like friendly yet very definite. I've gotten the feeling more than once that these employees would kick your a** if you tried to hurt one of their residents. The front desk people are helpful and knowledgeable. The website features a wealth of knowledge about community including strong knowledge about costs (Yes, it's expensive. Every retirement community is but I love that they're open about this kind of information). There are very few retirement settings where I think "I could live here," but Marquette is definitely one where I think "I could live here." I dread the day when I may actually need more help, but if I reach that point I sure hope I can find a place like Marquette to live.

Marquette rehab has excellent front line care but poor medical management for patients who do not…read morehave their own primary care physicians.

BrightStar is top of the line when it comes to professional home care, this agency has leadership…read moreand staff that truly care about their clients. It's a bonus that a Registered Nurse supervises the care of every client. The communication BrightStar provides their clients sets them apart from the rest.

Dependable, reliable, company, focused on patient satisfaction. My grandmom really liked them. I…read moreliked their attitude and willingness to meet special care needs.

Wonderful company and phenomenal people to work for! I've been a part of the HTS team for 14 years…read moreand counting!

From the owner: Providing physical, occupational and speech therapy in the post-acute and hospital settings is…read morechallenging and ever changing. Our clients look to us to not only maintain exceptional clinical collaboration and outcomes, but also to be a trusted partner in helping their organizations perform better. Since 1988, HTS has been an independently owned, trusted, ethical provider of therapy services for senior living communities, home health agencies and hospitals in Indiana, Kentucky, Michigan & Tennessee. Therapist owned and managed, our mission is to provide the very best people and programs to move our clients and employees forward so that together we can provide a "hope and a future" Jeremiah 29:11 to those we serve. We have grown from a single provider (who has been a longstanding client since 1988) to a company employing over 1,800 therapists in the Midwest and Southern states.

Stephanie (Case Manager) This woman shows nothing but unmerited grace. She is relatable and…read morepassionate at what she does. Keep her and pay her well. She goes above and beyond day after day, leaving her personal issues at the door. Honestly, I don't know how she does it. David M. (BHT) Saved my life in a figurative sense. Without David, I wouldn't have completed this. He is a light in what can be assumed as a dark time in people's life. Sabrina (BHT) I refer to her as my Rehab Mom. She was always there for me when I needed her the most during her morning shifts. I can honestly say, I was a bit sad on her days off. She is an angel. Mia, Sarah, Kristin, & Jade (Nursing) These four truly answered to their calling in life. The were so nurturing, attentive, and always gave me my fair share of milkshakes. lol I will miss them deeply. Kelly (Director) Although I haven't spoken to her often, she was always quick to give answers when time was of the essence. Alexis suggested I start a bible study. At first, I was unsure, but after praying/sleeping on it, I knew I had to. Kelly was swift in providing Bibles for the 10 people that showed up week over week. I am indebted to her for that act alone.

Indiana Center for Recovery in Indianapolis is exceptional. The staff is compassionate,…read moreknowledgeable, and truly committed to helping people heal. The facility is clean, welcoming, and offers high quality addiction treatment and mental health services. I highly recommend this center to anyone seeking trusted recovery care in Indianapolis.