Did a really nice job. First time there and everyone was very friendly and welcoming…read more I had acrylics done and she took real good care of me.

I have been going to Ivy nails for over 3 years. I just had a gel manicure, but my nail tech ripped…read moreat my cuticle so hard it proceeded to bleed for well over 20 minutes. I waited for my mom to finish her nails, and was STILL charged 20 dollars. To say I am disappointed is an understatement.

I have had all of my beauty needs professionally handled with this team of experts for many years…read more A true family owned, team oriented salon with the Customer's best interests always above anything else. From the staff at the front desk, the shampoo assistants and on up these ladies go above and beyond your typical salon. Please visit...you will not be disappointed!

So happy that Erin was able to take me in that day when I called! She did a beautiful job with my…read morecut and color. She added warmth to my hair. Can't wait for my next appointment!!!

Great gel mani/pedi. No waiting. Took me as soon as my appointment time. Will go back.read more

--- For nearly a…read moredecade, I was a loyal customer of Beauty Nails, but my recent experiences, particularly with **Kim (an owner)** and **Lanny (a tech)**, were appalling. My last visit was triggered by a previous appointment where **Kim and Peter** did my nails and pedicure. Kim's work was shockingly **sloppy**; nails were uneven with **gaps in the acrylic** despite being freshly done. She acknowledged the poor quality and told me to return. I wasted time driving back only to be told Lanny wasn't there to fix them. When I finally returned, **Lanny removed my entire set instead of just fixing the four bad nails**, despite me explicitly stating I was **NOT paying for a full redo**. I reiterated this multiple times, even asking if Kim was paying her. Lanny remained silent. **Kim, who was openly avoiding me, finally addressed me only to dismiss my concern about payment, saying "we'll talk about it later," then spoke to Lanny in Vietnamese and walked away.** It was clear Lanny was being forced to fix Kim's mistake. The final, unacceptable straw came with my last appointment with Lanny. I had booked it specifically to tip her for the forced redo, anticipating leaving the salon for good. However, Lanny was **nasty, cold, and deliberately inflicted pain**, pulling my hands roughly and squeezing my ring finger and pinky into my diamond ring repeatedly without apology. Her petty and childish behavior was utterly misplaced; her anger should have been directed at her greedy boss, Kim, not me. After years of loyalty, bringing Christmas gifts, and generous tipping (including for missed appointments), to be treated with such disdain and intentional harm was infuriating. I left without tipping Lanny, as she completely forfeited it with her unprofessionalism. **Kim is a greedy, manipulative fraud who fakes not understanding when confronted with issues.** While Peter and some other staff are kind, the management's unethical practices and the resulting poor service, especially Lanny's behavior, are unacceptable. There are countless nail salons in Medford. I happily found a new place and will never return to Beauty Nails. **Good riddance.** ---

I just received notification that this nail salon is using the photo promoting it on Yelp, the one…read morecurrently seen of my boyfriend's feet that I posted 3 years ago in a review in which I gave this place a 1 out of 5. We both got pedicures, he was charged $5 more because he was told at the register "men have dirty feet." I posted the picture to make a point that he has beautiful feet, probably nicer than mine, less product was used, less time was taken, and yet he was charged more and insulted on top of it. For the record, I DO NOT APPROVE OF THE PHOTO BEING USED TO PROMOTE THIS NAIL BUSINESS BECAUSE THEY ARE POSTING IT IN BAD FAITH AND IT IS MISLEADING AS IT WAS NOT POSTED AS A POSITIVE, IT WAS POSTED AS PART OF A NEGATIVE REVIEW!!! WE WANT IT TAKEN DOWN IMMEDIATELY!!!

Big shout out tO ANGEL who did my nails - so happy - sweet lady and $30 is a stealread more

I have been going to Orchids for a couple years now. I see Lisa, and she is amazing! However, all…read morethe nail techs there are professional and do nice work. In addition, everyone is friendly & accommodating!

I used to come here back in 2019 and see Helen (I think that was her name) and it was pretty good…read more This time though, no. Stay away. First, she used a drill on my nails and cuticles. She followed by completely butchering my cuticles until some of them were bleeding. But wait, there's more! I picked a color, but it was brighter than I realized so I asked to change it. This seemed to annoy her, as if I'm inconveniencing her in some way. I pointed to a nice muted pink color to switch to. I don't know what happened, but she did not come back with pink. She didn't wait to see if that was the color she just went and started painting, and was seemingly impatient. I didn't want to deal with her huffing and puffing anymore so I just stuck with the color. Overall, a terrible experience. I don't know what happened during the pandemic, but this place is not what it used to be. It's a hazard. AND, on top of all of that, my gel polish didn't even last a week before it chipped. The place is a general health hazard between them butchering people's nails, lack of sanitation of their tools, and the toxic fumes from what must be their lack of reasonable ventilation. Please just find someplace less... infectious.

This place is the absolute best! I wasn't ever consistent with getting my nails done until I found…read moreThe Nail Box. The process is seamless from beginning to end. It's super easy to make an appointment online and they're always quick to confirm. When you walk in, they're always extremely friendly at the front desk - they have you check in on their iPad and then wash your hands at the back. I've never had to wait more than a minute or two before being sat. I've been bouncing around between nail techs since coming here and have come in with nail art inspo each time and every tech has killed it so far - I honestly don't think you can get anyone bad in this place. Everyone has been easy to talk to and has communicated if they think they can't do a certain design or has been receptive to me communicating any changes to the design. I've never felt rushed or pressured - the most comfortable I've ever felt at a nail salon! The place feels clean and hygienic. They also offer some fun drinks - like Vietnamese coffee or a mimosa, which I think is so fun and truly adds to the feeling of being pampered. Prices are pretty decent for what I get done - I don't think I've ever paid more than $70 even for gel with an intricate 10 nail design. This is also the only place where the gel actually holds up! I always had issues at other salons with it peeling after a week, but I can go up to 3-4 weeks with these! 10/10 I can't recommend this place enough - I drive 20 minutes out of my way (and pass multiple other salons on the way) just to come here.

I have had gel pedicure and gel manicure and the nails are done beautifully. I also have some…read moredecorations on both ring fingers. Maria does a nice job.

I just got back from Jennie's Nail salon and had to yelp about my experience. I have been a client…read moreof this salon for over 15 years and have thoroughly enjoyed every visit. The proprietor, Carla, is a lovely, gracious woman who runs the salon smoothly and efficiently. It is always immaculately clean and welcoming with fresh flowers and a jar full of candy on the entrance table. Carla is the perfect host and seems to anticipate everyone's needs. She is a nail polish guru who knows the right color for everyone! The women who work there are very well trained and are excellent at their jobs. Today I had a Spa Pedicure which was amazing. The nail tech who did it, Lahn, was perfect for me. I highly recommend this shop if you want amazing, professional service!

I have found my new nail salon! I have some painful foot issues. The nail technician heard my…read moreconcern and was very careful, kind and thorough. My pedicure was lovely. I'd like to try a manicure too.

Think Tricia from DC is writing about the wrong salon. This place is great and extremely clean…read more The pedicures are fantastic and the message is like a medical message working the circulatory system. My calves are smooth and not dry after the mixture the put on it. Everyone is incredibly friendly. I've overhead several customers comment about how great this salon is compared to other places.

Terrible manicure and pedicure today. They took me right away but.... that's where good ended and…read morevery bad began. My technician Kim was so aggressive on my cuticles (both toes and fingers) that I had to apply Neosporin when I got home. The polishing is awful as well. She spent well over one and a half hours to accomplish both pedicure and manicure but that time didn't equate to a good job, that's for sure. I will NOT return.

Why did I stop going to TipTop Nails, I'll never know! John and Lila run a clean and efficient…read moreshop. I've not had a lot of success lately with local nail salons. Coming up with nailbed infections and feeling as if the establishment is not clean. TipTOPNAIL is clean and they go above and beyond to make sure everyone is treated fairly and equitably.

I have only been here about 3 times in total over the last 3 years, and that's simply because I…read moredon't go to get my nails done that often. I have naturally long & healthy nails, and the thought of gel ruining my nails (which it has many times), suppresses the thought of going to a nail salon. Anyways, I came to Tip Top to get my wedding mani & pedi back in 2021, and came here again most recently, in June 2023. I got a gel manicure with a chrome finish (it turned out pink metallic). I will say that my nails lasted for 2 full weeks and looked absolutely stunning! I got so many compliments & I was a happy girl. The only thing I didn't like was that my nails were not cut and/or asked if I wanted a different shape, especially since they were already long to begin with. I definitely should have spoken up, but I didn't and let my technician do whatever. Because of this, my nails started breaking from the middle of my nail by week 2.5. I feel that if I got an almond shape & slightly shorter nails, they wouldn't have broke. Overall, I do like their service & options, so I would still recommend! They are not busy on weekdays, and I liked that I didn't have to wait too long. Just be vocal with what you want though!