Cancel

    Open app

    Search

    Sugar Point Resort

    4.5 (2 reviews)

    Get information

    You can now request information from this business directly from Yelp

    Services - Sugar Point Resort

    Hotels

    Sugar Point Resort Photos

    Recommended Reviews - Sugar Point Resort

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sugar Point Resort

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    DoubleTree by Hilton Hotel Bemidji - Guest room amenity

    DoubleTree by Hilton Hotel Bemidji

    (19 reviews)

    $$

    This review is for an issue my wife had a with the front desk lady - Angie…read more My wife was staying at the hotel for last 3 weeks or so for work assignments. And her stay got extended for another 2 weeks. Entire booking was done by an agent through the employer. This morning she went to reactivate the keys for the next 2 weeks. The lady at the front desk was very rude & unprofessional towards my wife and mentioned that my wife was not supposed to have complimentary breakfast. It was their fault because it was given to her when she checked in. Angie's behavior was as if my wife intentionally went for this lavish breakfast (believe me it's not). It was not her fault. It was their fault. Instead of apologizing for the mistake she gave attitude towards my wife. This is not acceptable. People in Bemidji are extremely nice towards foreigners. But this incident just threw us off. Most of the staff were very nice towards my wife. Next guest please make sure to check the name tag of this unprofessional employee at this hotel. If she doesn't know how to handle customers in a polite professional way, then she should find another profession which doesn't include customer service. Typical Karen attitude on a weekend.

    Beautiful lakeside hotel with stunning views and a peaceful atmosphere. The rooms were clean and…read morecomfortable, and the location couldn't be better. A special shout-out to Talia at the front desk--she was incredibly helpful and made our stay even better. Highly recommend!

    Best Western Plus Grand Rapids Mn - Exterior

    Best Western Plus Grand Rapids Mn

    (3 reviews)

    This is not a 4 star property, rather, the rating is based on expectations for this level…read moreaccommodation. Weird smell throughout. Hubs said it smells like cheap building materials. I'd say it was just odd, tho not so bad that we weren't nose blind to it shortly after arriving & didn't notice it while in the room. King room with plenty of space, outlets, lighting, temperature control & in-room amenities. The pad on the bed wasn't pulled tight or it wasn't sized correctly. I didn't sleep well because I could feel the lumps and ripples (princess & the pea moment). If I'd noticed BEFORE getting in bed, I'd have fixed it. I was flat-out beat tho & took the lazy way out. We, again, hit up breakfast. They had the standard spread of waffle maker, eggs (scrambled, omelet-like & boiled), sausage, potatoes & we greatly appreciated the seasonings & sauces available to give that same ole same ole a bit of pop. Parking was easy & we didn't use anything here besides the room & breakfast. We arrived late & left early the next morning, to officially start our tour. Note: We were 3rd of 4 in line to check in. The gal whipped out waters for #1, thanked him for being a Diamond member, told him what his points/bonus points were, explained ALL the hotel info - pool, gym, breakfast, check-out. # 2 gets up to the desk & the gal asks if they've stayed before, she replies not here but a lot of best westerns, giggle & gives hotel some info / #2 asks if there's Diamond Elite parking spaces (casual for hey, no mention of my loyalty, perhaps?) - response was "no, we're not that fancy" - no water given. We get up & the gal says, "did you catch all that or do you want it repeated?" We say we're good & she says most important thing is breakfast is at 6a - no waters for us. #4, took her back to interaction style of #1. It could be inconsistent or efficient, depending on how you look at it. (Had we asked for water, they no doubt would have given it. We had our own & it was perfectly visible at check-in.) Hubs is Diamond Elite. We booked direct with Best Western & didn't use points.

    We've been on the road for a week and this has been the best hotel yet! Clean, super comfortable,…read moreand spacious. Heather was amazing from the minute we walked in the door. Gave us great service, awesome recommendations for dinner, a little history of the area and set us up for a nice evening! Thanks so much!!

    AmericInn by Wyndham Park Rapids - View of lobby

    AmericInn by Wyndham Park Rapids

    (8 reviews)

    $$

    Pretty nice hotel in Park Rapids that will meet your needs and you likely know what to expect. The…read morecharms of this place include that the lobby has a fireplace and is a nice, warm, and welcoming space. The continental breakfast is a step above many other similar hotels- they have waffles, the usual type of items (English muffins, danishes, etc), but also have a cooler with breakfast sandwiches, French toast sticks, and omelets. It was nice to see such a big variety of choices. The rooms are nice overall, no real complaints there. Nothing remarkable, but fit our needs. The hot tub was out of order, but there is a nice pool and a sauna. The pool roof has a lofted wood ceiling, which is always a pleasant design.

    Where to begin ... We had a family reunion at the Park Rapids AmericInn and it was a disaster from…read morebeginning to end. Most of the rooms were not ready after 4:00 (check-in time). And here's the biggest complaint - I woke up on Sunday morning with a bug crawling right by my face. I pulled back the covers and there was another one. I'm pretty sure they were bed bugs. I ran into the shower, threw all my stuff into a big bag (and left it outside when I got home). When I told the desk and showed them my video of the bugs, the only thing I was told was they would let the managers know. I called the managers a few days later and they had no recompense, not even a free night. I would think bugs in my bed would merit some reaction, but nothing. I was told to call the corporate office. When I called the corporate office, they said it is the hotel's responsibility. Also, I should mention that my son's room had a broken lock so they told him he would have to come to the desk every time he wanted to go in or out of his room to get it unlocked (or leave it unlocked). Seriously??!! After waiting at the desk for a long time throughout the evening because no one was at the desk when he wanted his door unlocked, he gave up and left it unlocked. Is there no one there that can fix the lock?? So now I find out our next family reunion is at another Wyndham AmericInn Hotel in a different location. I'm willing to forgive and forget so when I went to make my reservations, I saw that I did not get all my points from the bed bug hotel. I chatted with the corporate office to find out where the points were. After waiting on hold for over 15 minutes, I finally heard from the Customer Service person (I use that term loosely), who types that I'm only allowed points for 3 rooms per stay. Who knew??? Then he/she types "Is there anything else I can help with?" and signs off immediately ... so I guess I don't. My conclusion is that it is not a local hotel problem, it starts at the corporate office with really bad customer relations and no desire to provide customer service. I may find a different hotel close by for the family reunion this year - I don't want to give any more of my money to Wyndham/AmericInn (plus hopefully I'll have a better chance of not getting a bed bug room again). The photos are taken from the video I showed the front desk.

    Sugar Point Resort - hotels - Updated July 2026

    Loading...
    Loading...
    Loading...