I see Micah for Brazilian waxes every 4-5 weeks and she is amazing. I always feel comfortable and…read moreshe does a great job. I've been here for 2 years and after reading in particular the poor reviews... felt the need to share my experiences. This studio is such a comfortable and safe place. They have complimentary drinks and have comfortable seating when waiting. The rooms are nice and clean with a comfortable bed. Especially if you are getting more than one area waxed. All of the staff are welcoming, considerate of your needs, and polite. Concerning the negative reviews, no I have never been offered incentive to leave a good review. They let you look and give you a mirror to check if there are any hairs left on your body. If you see some speak up. I had a time, not with Micah, where I saw some hair and the esthetician was more than happy to wax that area. Pain? Seriously, it's a wax and they do hurt. Everyone's pain tolerance is different but they are in no control over your pain. Overall, I recommended this studio to many of my friends who have told me that they thoroughly enjoyed their experience. Not everyone's experience is the same, but I couldn't be happier with this studio and Micah.

So fast! I couldn't have been more appreciative at the speed, professionalism and quality of result.read more

Molly is fantastic! Her studio is inviting. Molly has a very welcoming presence. This was my first…read morevisit and I've already made a return appointment. Molly made me feel very comfortable and I was out within 20 minutes. Location is easy to find. 5 stars all around! Support our local businesses!!!

Sugar Baby is awesome. Molly did my first sugar waxing Brazilian a couple weeks so I had to come…read moreback. Molly is so nice was amazing throughout the whole process from checking on you to maintaining a conversation with you and answering any questions you have. I highly recommend you come here even if you're hesitant to get it done, just do it, you will not have any regrets coming here because she made so nice and easy. Thanks Molly

Loved getting my eyelashes done here and was worth the price. The only thing I would change is if…read moretheir techs wore gloves for sanitary reasons.

Sugarista Adella did my Brazilian 3 days ago and she was so amazing with her job. When hair length…read morebit too long sugaring hurts like hell on sensitive areas but she gave me breaks and encouraged me to take deep breaths throughout. Also, she was the only one in the Salon and it was almost end of the day. Her customer service relationship skills are pretty good. It might be pricey service after tax and stuff but it's worth pampering your skin. Definitely recommend this place if someone wants to try Sugaring and all Sugaristas are well trained, professional and make you feel comfortable. Sugaring will be new norm soon! Happy Earth Day everyone!

I HIGHLY recommend Mechelle for all of your skin care needs…read more She's careful with my sensitive skin and makes me feel at ease (particularly important with waxing). My skin is glowing after every facial and her product recommendations are always spot on. I drive more than an hour for my monthly appointments. Of course I could find an aesthetician closer to home, but Mastering Wellness is worth the drive.

Michelle did an amazing job removing dark spots and sun damage while I relaxed under her care…read more Loved the products. She is a great educator and is so NOT pushy like some places. I'll definitely go back for upkeep!

I've been going to Sarah for over a year and she does a great job. Of course it hurts - they rip…read morethe hair out of your body. But, she's very professional, thorough, quick, and friendly. The place is clean and inviting. Highly recommend

I am pretty brand loyal so I take the drive here from Germantown since this is where I got waxed in…read moreNYC. I have had overall good experiences here (only one not so great one) but they have such bad turnover I haven't had the same person twice. For context I went to the same girl for 4 years in NYC! I am really hoping they can figure it out at this location!

Third time was not the charm in this case. I have tried to come here 3 times after seeing their…read morepromo for bikini wax. My first appointment, I waited for twenty minutes and no one showed up. I let them know and they rescheduled it for me with a free sugar upgrade so I figured I would give it another try. Not a good idea. My second appointment got cancelled and had to get rescheduled. My third appointment, I showed up and they were still with another client 15 minutes after my scheduled time. I understand things happen but this was in the middle of my work day so I did not have the time to wait and no one even gave me the curtesy to let me know they were running late. I would not recommend coming here.

I showed up for a noon appointment and nobody was there. I waited 20 minutes and nobody showed. I…read morecalled the number posted on the window, which just takes you to a general customer service call center. The girl who answered said someone tried to contact me to reschedule. When I asked how and when they tried to contact me, she didn't have an answer. That's because nobody called. I got an appointment reminder email this morning! Don't bother with this location.

I've been coming here for the past few years for various waxing and dermaplaning. They do the best…read moredermplaning of anywhere I've been. They are on the higher end of pricing for services but they all do such a thorough job and are friendly and professional.

Been coming here for years for brow services and recently tried their spray tan and facial services…read more- all phenomenal. Cool but approachable atmosphere, the best of services and results!

Walked in & was able to get a gel manicure. This place is so clean & beautifully decorated. Top…read morenotch quality decor! I was so blessed to have Gwen as my nail tech & she was so sweet & AMAZING. I get ants in my pants when I have to sit for my nails but Gwen was so fast it flew by & my nails look are a perfect 10! Do urself a fav & book an appointment here! You will not regret it! Thanks Noire y'all ROCK!

I called ahead and went in for a gel manicure with French tips. They came out beautifully and the…read moreservice was great!

one of the BEST pedicures we have ever had. My friend and I are very picky about our pedicures. We…read moredecided to try this place out. IT has a special room for the pedicures it relaxing and dark. The massage was amazing and the ladies did not hurt! We will be back!!!!!!!!!

Edited again:::…read more After my second not so fabulous experience with this nail place my nails shredded. The polish flicked off with zero effort. I realized there wasn't a base coat applied. Simple tiny error. So after 4 days I went back in and guess what. ...they were KIND. And responsive. And helpful. Sooooo I changed my stars back to 5 and I WILL be returning to Tran. She was so wonderful and I felt taken care of and in very capable hands. I thanked God many many times for this experience. Go girls. Keep loving WELL. Edited .... Read below for my initial thoughts experience. Well. Sadly one of my nails (ONLY the polish) chipped within about 20 minutes. I think the guy forgot the base coat. I went back in and they did NOT seem pleased m nail polish chipped. Like it was my fault. All I did was buy water at the grocery. Should've been an easy task for fresh gel sealed nails. Well after he fixed it. (Grumpily). 5 more nail polish chipped nails in TWO days. Worst nail experience and I do NOT feel welcomed to come back in my o get it fixed. Now I'll be finding a NEW nail place that is kinder and knows what they're doing!!!) (Initial encounter experience) Today was my first visit. I loved it. I just called ahead, walked in and got a drink. Bless 'em!!!! Fabulous service and awesome atmosphere