I would like to recommend this company for anyone needing pool services. I had some problems with my pool and called on a Friday afternoon. I had no experience with this company. I just needed someone to help me. Not only did Joseph call me on his cell that evening but he came out of a holiday weekend and helped me. He resolved all my issues with my pool and explained everything as he went through it. I was blown away. What a great attitude this young man has. I hope to do business with this company as long as I am here in Homosassa, FL. I can't say enough how impressed I am. Martie Seay Oak Village read more

Had them start up my pool that had not been used for a few years. New pump,heater,filter. Add on to screen building and new screening. Had one issue that Joe the owner was very quick to respond to and addressed it quickly. read more

We contracted for a pool renovation, new pavers and a new cage. They exceeded our expectations in all areas. Their work was meticulous and skilled. Excellent service and great people. read more

I am a realtor, and I needed a quick opinion of the state and condition of the pool that my client was buying. Joseph offered to have a look at it the very same day I called. He was very courteous, professional and knowledgeable. I'm very grateful I called Sugarmill Woods Pool & Spa. They will be my go-to from now on. read more

Wasn't interested in coming over to provide a quote. Suggested I take photos instead. Seemed like a recipe for an eventual price dispute.

We contracted with Sugarmill Woods Pool to refinish our smaller than average pool, setting the perimeter tiles, and set some about 15 decorative turtle tiles on the stairs and in the bottom of the pool, we discussed at our initial meeting and he agreed it was included in the contract price. We agreed on a price of $10K cash, this included up to 10% delamination repairs, there was about 10%, I think less. When they showed up to do the job, they spent the first day trying to empty the pool with broken pumps. In the middle of the job, the owner (Joe) called and said I had to come up with another $1,800 cash; he said there was more than 10% delamination, asking me if I wanted the job done right or not--he had me over a barrel, it seemed like bait and switch. I was asked if I wanted some shells in the pool for a sparkling effect in the pool, I said yes and he said that will be another $150, not telling me the price until after I agreed to the shells. Joe's tile setter was informed the perimeter tiles were mine before he decided to steal them; when confronted, he claimed he was told to take them. I had to get their helper to retrieve my tiles from their trailer. They left a terrible mess for us to clean up, around the pool and in the yard. Don't be pulled in by this company playing and talking the JESUS card in order to gain your confidence--It's even written on their vehicles. I can already imagine the owner's excuses in his response to this message. read more

Sugarmill Woods Pool & Spa are the BEST!!! They do an excellent job maintaining my pool and always available to answer my questions. Their customer service is superb and they always go above and beyond. If you are looking for a very good pool company, TRUST ME they come highly recommended. read more

If Yelp would let me click a millions stars for Sugarmill Woods Pool and Spa, I would! They saved us from a disaster with another company who walked.out on the job leaving us with a damaged pool. We could find no one to assist until Joseph came over to take a look. From that moment on we never looked back. We were able to work closely with Joseph at his showroom selecting materials including tile, travertine, surface material, etc... He said he had a vision for our backyard and we are so happy that we relied on his knowledge and design experience. From the start of the project his entire crew was professional, polite, hard working, and fun to have around. They showed up when they said they would and took great pride in their work. We could not be happier with the results! I have attached some photos of our pool / backyard. They say things happen for a reason and I believe Joseph was meant to be the one to bring our pool and us back to Iife. If you are reading this review in search of a pool contractor, then read no further and just make the call to Sugarmill Woods Pool and Spa! read more

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We decided on Sugarmill Woods Pool and Spa because of all the positive reviews since we moved to Sugarmill and have been impressed with their friendly, hard working and knowledgeable staff. Joe and occasionally Sean have been our regulars and do an excellent job. This is a long established family business who definitely deserves all the positive reviews! read more

Sugarmill pools is great. They went above and beyond to fix multiple leaks, fix the overflow pipe and install an GREAT pool heater and install a better filter. I highly recommend Sugermill pools!!! You will get quality workmanship!!!! read more

Sugarmill Woods Pool and Spa, has been a refreshing business to work with. Joseph has the best customer service skills, that were extremely refreshing in today's age. His crew is also very respectful and friendly. They did such a fantastic job on our pools resurfacing. That we hired them to pressure wash our pool cage and resurface the deck. I can't stress enough how refreshing it is to work with such an upstanding young man, he stayed in touch when delayed by weather and has sent his crew to check our pool since we had to go out of town during the curing process. Way to go Sugarmill Woods Pool and Spa, you are well on your way. Thank-you for your great customer service and top quality work! We were blessed to find you! read more

Sugarmill Woods pools and spa remodeled my deck and pool and installed an additional paver patio outside my pool cage. Did a fantastic job, crew was efficient and friendly. Beautiful, quality results. We have been using them for pool service for years. Pool is always beautiful! Excellent customer service. Highly recommend them! read more

We noticed our pool pump wasn't working. I tried checking everything, but the pump motor was frozen. We called Sugarmill Woods Pool and Spa but had to leave a message. In just a short time, Joseph called back and said he was finishing another job and would be at our house in a couple of hours. When he arrived, he also checked all the connection and agreed we needed a new pump. but suggested getting the entire assembly since the current unit was probably installed 22+ years ago. He gave us a price installed, which was less than what the Big Box stores showed as their price for the unit only. He went to his shop to get all the equipment and in just a short amount of time, everything was done. Oh, and I forgot to mention, this all took place on Saturday. Fair pricing, professional installation, and customer service-everything is the formula for success, both for the company and for the customers. read more