This team always does their best to provide great insurance service (either by making the process…read moreeasy, answering/researching my questions, or help with keeping the claims process flowing)! Highly recommend to everyone I know! Plus the office dogs that are in sometimes are super cute!

One star is giving this office too much credit. I have already made a formal complaint but felt I…read moreshould leave one here as well. Judy, their office manager, is the most unprofessional state farm representative I've ever dealt with. I met with Judy on 6/4 about a claim and cancelling my insurance. She let me know that she would refund May's payment and cancel all further transactions on my account so I wouldn't have to pay anything any further. When I walked out of her office, I was under the impression that it was taken care of. Fast forward to June 10th, state farm takes ANOTHER payment out of my account. I call their office and they FINALLY cancel my auto pay and ensure that it wont happen again, and they will refund that amount to me as well. I've called every week since then, even twice a week. Fast forward to today - July 2nd. I call corporate office, they don't have any clue what is going on because nothing has been taken care of or documented. I go in the state farm office, meet with someone else, and have to break down everything to her because THERE ARE NO NOTES IN THE SYSTEM FROM THEIR OFFICE MANAGER. It was entered as a suspension (cant suspend a car unless it is totaled or a few other things that MY CAR IS NOT) -- this agent takes care of my issue after I spent 40 minutes going over everything with her. She says the system is finally correct (a month later) and explained what Judy had done/neglected to do. I scheduled a meeting while I was there for the next day with Stewart Perry & Judy at 9am. Just got a call from Judy, now that I am back at work, saying that she cant make it to the meeting I scheduled for tomorrow. I asked her what is going on, when am I going to get my refund that was owed to me 4 WEEKS AGO - her answer is "No Clue." With no effort to do anything to fix it. I have had NOTHING but issues with this office since March of this year. She blamed this issue on an agent who was not even working there when it happened!!! She was very rude, had a horrible attitude, and kept raising her voice and talking over me. I'm 100% sure that is now how you treat your CUSTOMERS. Especially when you owe your customer money. I will never give this office my business, and I will STRONGLY encourage everyone to go somewhere else or to another agent before you deal with these issues. I've been a state farm customer since I was 16 years old and have never had a single issue until I started with this office at the end of 2018. Still waiting on my money. Probably still will be when you're reading this! BEWARE!!!! Don't chance it. Go somewhere else.

Highly recommend Tim. He will listen to you and make sure you get the insurance that fits your…read moreneeds at a very competitive rate. He was very helpful with getting us set up with small business vehicle insurance. Easy process for getting quotes and account set up was quick and easy.

If they would call you back would be a start. I have called them about rates on numerous occasions…read morebut I never hear back from them.

I recently moved to KY and had the fun task of needing to find insurance in the area. ERIE…read moreInsurance Agent Jessica Durphy is AMAZING!!!!!!!!! I had so many questions about what I needed and she was very attentive to what I asked, always responding quickly to my emails, and explaining why or why not I should or do not need on my policy. Jessica didn't try to talk jargon and give me a cookie cutter "sales" approach she made it a personal experience I trust her completely!!

This is the best place to get your taxes done, Paula is the sweetest and kind person who listens to…read moreall your problems and shares the biggest smile when you enter the door. She treats you with respect no matter what you are going thru and gives you the best of service and price. I have been with Paula for over 13 yrs and will continue and have recommended others to her with they were pleased with her service as well. J. T.

I called they answered made an appointment that morning. Took about thirty minutes to get it done…read more They were very nice and helpful. I do recommend this place one hundred percent.

Lisa Lawson, State Farm has been awesome in helping me to finalize payments to contractors in…read moregetting my house back together from water damage December 2022. Thank you for all you've done. F Duncan

We use State Farm- Steve Page's office for our home and auto coverage. Lisa, Niki and Steve are…read morealways available to answer questions, give quotes, make adjustments and provide excellent customer service. We've made more than our share of auto insurance calls as we've added and removed vehicles and included a young driver on our policy. Lisa and Niki have been ever-patient, cheerful and responsive; often finding discounts we wouldn't have thought to ask for. In the middle of tropical storm Helene the high wind tore off part of our roof. Steve responded immediately to my call even though his own power was out. With his computer battery fading he managed to enter a damage claim for us and get the ball rolling with State Farm's crisis team.Thanks to Steve I was called back right away by a coordinator who's first concern was our safety. We were offered emergency lodging and meals if necessary. We were very thankful to know that was was an option as the storm was still blowing. Give Steve's team a call. You won't be sorry!

I just want to say how much I appreciate the service I received from Michelle at the State Farm…read moreagency in Lexington, Kentucky. She was incredibly helpful and informative, and guided me through everything I needed. She was far more helpful than any insurance representative I've worked with in many years. She patiently answered all of my questions and made the whole process feel like I was talking with a trusted friend. Thank you, Michelle! I truly appreciate your kindness, professionalism, and outstanding service.

Matthew Huff was the absolute best. Took the stress out of getting car insurance. Very happy with…read morethe service I received from him.

Clear Title has been extremely helpful through several closings. They are great with communication…read moreand go the extra mile to try and work out problems. I've had a couple of properties with really messy title backgrounds, and again, they have gone out of their way every time. I live out of state, and it is hard to know who to trust and work on your behalf to get things done. They have been able to help in several different counties around the state as well. A respected colleague recommended Clear Title to me, and she uses them on all their transactions. I trusty them fully.

Very professional and courteous. There are bigger title companies, but they don't give you the…read morepersonal attention that you get with Clear Title.

Keystone Financial advisors have worked with us for 15 years. Through the years we have developed…read morea family-like relationship. We stay in touch with them for detailed, sit down discussions a couple times a year, but they are only a phone call away if we need any. Great people!