Mike and his team provided great service and response time for a basic exhaust repair on my 2019 Sentra. Thank you for an honest job well-done and well- priced! Jim read more

Fast response time to questions. Receive the information requested will follow up on monday to make a feature appointment from my transmission diagnosis very good service read more

I appreciate Kevin taking the car in at the last minute. The tech was professional and explained details of the repair. I was in and out quickly! read more

Wonderful people! Called in an emergency and they found and fixed the problem quickly and professionally - and at a reasonable price! Everything was explained thoroughly. They will be my go-to in the future! Can't thank them enough! read more

They made everything so easy! From finding the tires I wanted to making an appointment, and they even gave me a ride home and picked me up when my car was ready. I won't go anywhere else for tires, and next will be using their other services! read more

On 12/2/24, I called Sullivan Tire to obtain a quote on 4 Michelin Defender T&H tires. They were very busy. Nevertheless, Mike answered the phone professionally. When the phones were ringing non-stop, he asked for my phone number to call me back. He called me back three times to make sure my purchase was completed and correct. What a wonderful customer service experience! Thank you, Mike. read more

This was my first experience with Sullivan and I'm very impressed with service, start to finish. Scheduled my appointment for rear shock mount replacement on a Friday afternoon for the next day, got a call within 30 minutes to confirm and was able to drop my car off the night before with my keys in a safe location. All throughout the day I received phone calls to provide updates on findings and recommendations. My car was ready within 4 hours, which is outstanding! Fantastic customer service, fair prices and ease of doing business are the top 3 things I look for when transacting with a company; Sullivan Tire and Auto Service hit them all. 5 stars all around. Would highly recommend, and will 100% go back for any future work they're able to accommodate. read more

I keep returning to Sullivan Tire even though I moved far away and there isn't one close to me. It is the customer service!! I feel taken care of. They always go the distance to make sure that I know what my options are if any big expenditures need to happen. Today was a simple rotation. I did need an inspection sticker. The gentleman at the desk told me I should make an appointment and that then it would be a 2-hour wait; I understand that this was last minute, so it was solid advice. Bart, the manager, came by not 2 minutes later to let me know that they could immediately get me in for an inspection--my car was back with in a half hour. How amazing is that?? I appreciate them and feel like my business is valued there. Thank you to Bart and the whole team! Anat S. read more

FAST courtious service. They made a permanent fix to my nail-hole punctured tire and then checked the pressure in the other tires without my having to ask read more

I scheduled online for a set of tires on my Tahoe. Brian immediately emailed me back and was able to get me in for a quick and easy appointment. He had told me Saturday was going to be tough and I replied that it was the only day I could do it. He once again replied and let me know he could get it done if I dropped it off and left it for the day. Very accommodating and very respectful people! read more

Sullivan Tire & Auto Service - New Tires and ready to haul! - Tires Near Me - Warwick, Rhode Island

I had to post my most recent experience with Sullivan. I brought in my car for new tires. They were running a promotion and I got a good price, but that's not what compelled me to write this review. While my car was there I asked them to listen to a sound it was making. When I returned they advised me to bring it to the dealer because it was still under warranty and the sound was concerning. They could have diagnosed the problem and charged me an awful lot to fix it. But I appreciate the honesty they showed. The car is now at the dealer awaiting a new engine and will be completely covered by the warranty. They saved me a lot of money and have earned my future business and I will be recommending them to family and friends. Thank you! read more

I was visiting the area with family for the weekend. A couple of indicator lights came on. So I searched the web and found Sullivan which happened to be three minutes from the hotel we were staying. So, I went there and explained to Mr. Loughery what my problem was. They checked out my car and came back with their findings and explained what the problem was. He told me what the cost would be for repairs. They took care of my problems and also let me know that I would need to purchase tires soon. All went well and they did a very good job. Had to wait for a while but it was worth it. I was very pleased with the work that was done. My car is running very good. Thank you so much. read more

Cant say enough good things about Sullivan Tire, and especially Kevin. We had all four tires and rims stolen off of our car while away on a weekend trip. No one would help us. Every tire store required us to bring the car to them, which was obviously impossible. Thank god I found Kevin. He went out of his way to help us. Ordered new tires and rims. Went to the location of the car and installed them. Brough the car back to the shop for safe keeping until we were able to drive back from NY. Just amazing service that is very hard to find these days. Sullivan Tire was a life saver for us. We are very grateful. read more

Had an appointment for my car to have an oil change, tire rotation & fluid check. Turned out to be the day after a snow storm so I was told they were a little short staffed because of the storm. They still took my car in pretty close to my appointment time. It was done in a reasonable period of time. I also had 2 coupons that they had sent me which they deducted from my bill. Wonderful experience! I have only been here a couple of times since leaving my previous repair shop but have had excellent service & I am very pleased with Sullivan Tire! read more

Upon speaking to another customer in an auto parts store, (whom was incredibly kind and helpful to take the time to talk me about the problem I was having with my car),I later learned he worked @Sullivan Tire. He was so sincere and genuine that I felt comfortable and confident bringing my car to Sullivan Tire to be diagnosed and fixed by him. When I got my car back the issue was fixed completely. More so, he took the time once again to explain what the issue was, and how exactly he made the necessary repairs. As a woman having repairs done on my car, I couldn't have felt more trusting and at ease that I was NOT getting "taken for a ride ". He went above and beyond, and I feel he should be recognized as a fine example in this field. His name is Alejandro, and again I thank him. read more

The front struts on my vehicle broke after hitting a raised driveway. Had vehicle towed to Sullivan Tire and Kevin did a great job seeing that my car was repaired properly and the estimate was on the money and got it repaired in a timely manner. Have used this location for over 20 years and have always been very happy with their service. Would highly recommend taking your car there read more

brought it in to check my tire pressure without an appointment. They took the car in right away, took tire off and looked for nails. nothing was wrong with the tire, and since I bought my tires from them, so they did not charge me.! even better ! it's always a pleasure going there. read more

So I have been his many times to have my oil changed or to purchase new tires. My friend takes my car here for service when it needs it as well as his own truck. They are always kind in courteous and go out of their way to make sure that they do a good job. I feel as though their prices are fair and that they are very honest. read more

My family had been going there for over 30 years but the last few times I've gone, I've been very disappointed in the service. Left my car there all day for an oil change and it barely got done by closing time. Another time, it was there all day but wasn't finished because they started on it too late. This week's experience took the cake. My check engine light came on so I called to make an appointment. I was told I would need to leave it all day and they MAY get to it. That was it for me. Went somewhere else that a friend recommended and they immediately checked it on the computer and solved the problem in under 15 minutes at no charge. That's where I will be going from now on. read more

Bart is the MAN! I am always welcomed and offered assistance, the people at Sullivan care about the people that walk into their shop and do everything they can to help people get back on the road as safely as possible. For me and my family, Sullivan Tire are the people we bring our cars to when we are in trouble. They are reliable, effective, and just awesome people. 10 out of 10 would recommend! read more

On my way to the airport to pick up my kids around 930am and my car starting acting up, lost the power steering on 95 then turning on the road to the airport lost the abs and srs and the car starting hesitating pretty bad. Took the first exit and was looking for a place when I saw Sullivans pulled in and the car died. As it was 12-24-19 I was glad to see they were open. Explained what happened and they said they would see what they could do and asked me to leave the car there. I explained I was from out of state and couldn't and had to wait. They were closing early afternoon due to it being christmas eve and they had a lot of cars in there. They got my car in and got the problem fixed by 1pm -(my serpentine belt committed hairy kari and shredded itself) Thank you for the great job and have a fantastic new year. read more

I had a good experience here a few weeks ago. I needed a new tire for my car and they were very friendly and helpful. Without knowing I had already checked the online inventory he quoted me the lowest priced tire to start and did not try to sell me anything expensive. We discussed tire options and he was able to order the tire to install a couple days after read more

Bart and team were great as usual! Highly recommend!

All you need to know is that you will get great work at a great price. You can trust this place. We had gone there based on a recommendation from a friend. They went over all the work (new tires, oil change, etc...) and they were very friendly and thorough. They were also looking out for our needs since we needed 4 new tires. The sales person told us that he knew of a sale coming and to wait a day so we would get the sale price. He saved us over $125! I want to give a special thanks to Bart. He has helped us numerous times and really goes above and beyond. We have since gone back on multiple occasions and once you find a reliable place to get your car serviced it's like hitting the lottery. I highly recommend. read more

Without an appointment I rolled in asking about a leak in my tire. They took me in immediately, repaired my tire, and I was out in less then a half hour. Excellent service. read more

I usually just write reviews for restaurants but I think this place deserves a shout out. I'm a decent driver but I have a tendency to hit curbs with my big SUV. After this most recent incident I called Sullivan Tire. I remembered that the last time (almost a year ago to the day) I'd had a great customer service experience there. This time was no different. I called and spoke with a very nice man who was able to look at my purchase history and determine that they had my tire in stock. He let me choose the time I wanted to come in to get it installed. When I arrived they took the car right back and I was on my way in less than an hour. And the price was about $20 less than the last time I'd been in. read more

Last summer I replaced four tires when the old ones were worn out. I also purchased the maintenance and protection plan. A few weeks ago, one of the tires was losing air and I was very impressed when the tire was fixed the same day I called. I was able to wait for the repair, and while the manager on duty could not tell me how long I would have to wait for the tire to be fixed, I was able to bring the car over and wait until the repair was finished. Sadly, a different tire was losing air. When I called this morning, Dan explained that I would have to drop off the car and could not wait. He could not say when I would be able to get it back. Unfortunately, we only have one vehicle and I have to be able to wait. He offered to make an appointment for Saturday, but that is five days away and I need to travel on I95 later this week which would not be safe. Very disappointed. Luckily, I was able to find another store that fixed the tire while I waited for it. It took a couple of hours, but I am back on the road safely. The cost was 15 dollars so it didn't break the bank. While I really liked the earlier service I received at Sullivan, today was a very big disappointment. read more

We were in town for a wedding and discovered a nail in one of the tires causing a slow leak. We had wedding events looming and then a four-hour drive home and were not keen to do all that on the donut. When we arrived at Sullivan (after being sent away by a competitor as "too busy"), all of the bays were full. They squeezed us in, repaired the tire, and remounted it on the car - all while we waited - and all with a kindness that makes for loyal and happy customers. And the charge was unbelievably small. They saved the day! Many thanks to Bart, the manager, for making it happen. They're the best! I wished we lived closer. They'd be our go-to place. read more

Very good experience. Kevin in service was great, tires were done before expected, price was just as quoted. Waiting area is nice and clean and big. read more

I came here for an oil change and I also had them check out my brakes, which we're making a noise. I picked up my car later that day. The oil change was pricy and I was charged $40 for the estimate on the brakes which was not a big deal seeing how it did require some time. What was an issue was the price of the estimate. They gave me an estimate for calipers, rotors and pads for $886.00. I elected not to have them done at that time due to the high price. Also when I got back my car the brakes sounded worse than when I brought it in. Later that month I brought my car to another shop and my total was $532 for the same exact job. To think this shop takes advantage of people like this is sickening. I would not recommend for anyone to get any work done here. read more

10 out of 10 for Sullivan tire! I was very impressed with the customer service and really appreciated them getting me in on short notice and with a full schedule. Will definitely continue coming to Sullivan tire. Thank you for the exceptional service and they did a really great job fixing my brakes. read more

Before buying a set of tires for my pickup truck, I price shopped online with about five local tires dealers, and Sullivan Tire had the best price. I didn't choose them solely based on price, however. Quality of service is equally important, and Sullivan Tire in Warwick got good reviews for professionalism and quality of service. Mike was very professional, both on the phone and in person and patiently answered my many questions. Following some front-end work, I had had a wheel alignment done by another repair shop about a month before bringing my truck to Sullivan for a set of new tires. Sullivan Tire routinely does an alignment check when a customer buys new tires, and they showed me that my alignment was out of spec (on more than one adjustment). So they did a PROPER wheel alignment, and installed four new B.F. Goodrich All-Terrain T/A KO2, while I enjoyed their pleasant waiting room with Kuerig coffee. A few days later, I replaced front and rear shocks on my Chevy pickup. With the new shocks, tires and a proper front-end alignment, my truck, which is 16 years old, rides like new. I highly recommend Sullivan Tire in Warwick! read more

I don't ever provide feedback but I had a fantastic experience. I went to multiple places who told me I needed four new tires when they were not very old. I believe the woman who helped me is named Glenda but she called around and got me into an appointment so that I didn't waste my money. I only needed 1 tire and it was covered by warranty. Glenda was very helpful and the Warwick location saved my day. I do not know why I tried going anywhere besides Sullivan tires. read more

In response to Tiffany. So let me get this straight, when I drove the car out of your parking lot, after it was supposedly balanced and experienced the shimmy immediately, it was because a weight had fallen off beforehand? So are you saying the weights used aren't made to stay on or is it because they weren't put on correctly? The shimmy was happening from the time I drove out of the parking lot. So explain your way out of that. read more

Excellent service, friendly staff that know what they are doing and speedy service that is done right the first time.

Chris was very helpful in finding replacement tires that saved me about $200. He even let me use one of the offices to get some work done while I waited. Less than an hour I had 2 new tires and they rotated my tires too. Thanks Chris. You're a better salesman than you think. I'll be back read more

Ok...my car was vibrating like crazy when I accelerated. Had no idea what is was and I was headed for a 3 hour road trip. Found this place off Yelp based on location nearest me. They bought me in in under 10 minutes. Fixed the problem....snow pack all on the axles and tires...filled my tires to proper air level....then tried not to charge me....I said NOT charge me...car was done in less than 20 minutes! I paid for their lunch. Bottom line...they are not crooks and they care....please go to the dudes and support good businesses like this. read more

HORRIBLE SERVICE !!! I AM EXTREMELY UPSET WITH THIS LOCATION! They tried to charge me over $260 for a new tire that I did NOT need ! My tire had a nail in it and I could see were it was. They told me it was "unrepairable" and they would have to order me a new one. I don't even believe they looked at my car at all! It was parked in the same place and not one finger print was on the rim. So I took my car to a different place and they were able to patch the tire for $5.60!!!! DO NOT GO HERE ! read more

The guys at Sullivan Tire are knowledgeable, accommodating, friendly, and fair. The waiting room hasn t the best cellphone reception, and there isn t much to see within walking distance... but the company of real [honest] people (mechanics and faithful customers, alike!!) is enough to help pass the time during shopwork. :) read more

I have been to this location before for tires but never checked in on yelp! I decided to call them last minute on a Saturday afternoon for an oil change. I had called 5 other places that were marginally accomodating and after my last Jiffy Lube experience, I was not going back there! I called Sullivan and from "hello" i could tell they wanted my business. I arrived at 4:50pm and they took me right in and did the service and it was done quickly and $20 less than I used to pay Jiffy Lube and this was without a coupon. So, now I will have my family bring their cars here too! read more