I wanted to give a shoutout to a local business. STERLING SERVICE STORE. 5/5 stars on fixing the…read moreproblem & 5/5 stars for customer service. Evan was great!!! It's a great feeling to know there is a local business that takes care of the students at the college

Hands down the best mechanics and auto service store in the MOV. Very reasonable, reliable and…read morecustomer service is top notch. This small business has been around for decades and the professionalism is superior.

I'm college student from out of state and was incredibly stressed when I started having car…read moreproblems away from home. I found this shop and got amazing service. Pricing is very reasonable, service is quick, and the employees are polite. I appreciate that they take the time to show me what is wrong with my car and give me an easy to understand explanation of the problem. I would highly recommend them to anyone, especially if you are less knowledgeable about cars and want to feel confident in the service you receive.

Very professional, cordial, and knowledgeable. Very reasonable prices. Fast. Nice little waiting…read moreroom.

I was traveling from Florida to Cleveland, Ohio in horrid weather alone except for my little dog…read moreSimon. My car was acting strange and a symbol came on the screen that indicated a problem. After 3 try for help at other places I luckily found Coles. It was 4 p.m. on a Friday. They found the problem and fixed the car and did not charge me anything! Highly recommended! I love and appreciate them! They were super!

Great service. I'm from out of town and they went out of their way to get me back on the road…read more Highly recommend!

They don't stand behind the warranty they sell you.. I have…read morenew tires that are completely knotted up and I'm stuck with them. Within the first week I noticed what looked like the belts were busted? I took the truck back in and they told me that was how they were made? So they slapped a tire weight on it and called it a day.. after a few months it continued to get worse, so, again I took it back in and they told me the tires were cupped, and that I needed new tires.. They told me they had them in stock but made it perfectly clear I wasn't getting them without paying.. They did offer me a discount on a new set but in my mind that's not how warranties work... They lined up the vehicle, they mounted and balanced the tires, they literally did everything. it's not like it was at different shops? It's a shame because I've been going there for years and that had to come to an end because they want to save a few bucks?

My car broke down on our family trip to the beach. It was after midnight so we stopped at a local…read morehotel, and took it to them on a Saturday morning after being turned away by multiple places, and they look us in and took great care of us. We left our car and got a rental, to continue on our trip. They were honest, repaired the issue, without trying to up charge us or sell us anything extra, and had our car ready on our way back home from our trip. Wes and the staff took great care of us and made what could have been a nightmare scenario so much easier!

Unless you want a lemon and to constantly be on paying for fix your vehicle, stay so far away!…read moreBought a truck not even a year ago and they didn't do not one thing to it before reselling it. Twice they've had to take it back and do work on it so it would even drive. the second time that cost came out of my picked, almost $900. Over something that's been wrong since we picked the truck up and should've been fixed to begin with? Horrible. I'm begging you don't make the mistake we did. One more thing and I'll just be giving it back to the bank. I don't even care anymore.

If you are considering buying a vehicle make sure that they are giving you the correct information…read more Make sure the car is not pending sale to someone else. We had the run around for over a week by salesman, filled out the credit application, had the down payment and back up credit approval and was finally told after a week the car had already been sold. They also still ran his credit and that takes hits. We are not very happy about being lied to. This is very unprofessional from a business. Why???!!