i havent complained for 2 leases. im about to go off. i live with the trash all over. i dealt with…read moremaintenence workers leaving me high and dry with toliets undone for hours. ive dealt with electricity going out in one room and begging for help. ive dealt with constant banging and loud noises over my head for over a year until recently. and only stopped cuz they moved. and once again, i did what i was told to do because i have forced insurance im paying every month when i have insurance!!!!!!!!!!!!!!! and dont you know i was charged again when once again i did everything i was supposed to do!!!!!!!!! i would never had renewed my lease if i knew this would continue. i am livid. all year been paying. i dont work here. i live here so im counting on the powers that be to tell me what to do. between flex and management im still screwed. it clearly doesnt matter if you bring another manager in. its the same regardless. i dont know what else to do. ive tried with each manager they have brought in. we dont gaf about community events. tell us what we need to know to make decisions for our lives. and maybe have enough respect for tenants to actually talk to us and not send someone else to help. the indifference is still there. the i dont care still there. the irs not my problem still there. you would think i had section 8 or something and im living here for free and their doing me a favor. im at the point where im starting to think its because im too dark. im literally over it!

I like that it's nicely kept up and very quiet. Also plenty of parking and spacious apartments…read more Most everyone who lives here is friendly and easy going. New management company took over recently and have been making some improvements.

Tortola Apartments are highly sophisticated and upscale in creativity. The buildings are clean…read moreand well maintained. The Staff is friendly, helpful, courteous and in compliance. Tortola apartments are quiet, safe and secure. Wonderful place to live. Excellent Customer service. Great fitness center, swimming pool, beautiful designs. Awesome place for event's. Beautiful Blessings.

They do a great job making them look good, but its such a bad place to live. You cant get your own…read morecable or internet and what they provide is always having issues. If you have any issues with maintenance issues they do a very bad job with it. The property is covered in dog crap and the staff dose nothing about it. They say they clean the property but this is not true. The pool is always nasty and the staff only cares about you when you are "interested" in moving in. After that NOTHING. Stay away from this place if you care about quality compared to price.

Brand new apartment community. Beautiful open layouts with quartz counter tops in the kitchen and…read morebathrooms. Great amenities as well. The gym is out of this world!

My husband and I currently live here and were moved within 6 weeks because management did not do…read moretheir due diligence of making sure AC worked before we moved in. We're without AC for 6 weeks in the middle of summer. They brought in 1 to 2 ac units that racked our electric bill up more than three times the normal amount. They told us it was an underground issue and they couldn't even get the builders to come fix it saying they refused. Since then we've encountered so many issues and management is not accommodating or trying to fix the issues. This is supposed to be a non smoking community but there is people that smoke weed here every day. We have to close our doors just so we don't smell it inside. Contractors also were indecent peeing behind the garages in front of me and my 14 month old son while we were out with our dog. Also, our dog got so sick here when we got her because of how many dogs are here and how many people that don't pick up their dog poop.

this place is truly the best place I've lived great environment great people Lori is the absolute…read morebest. place is clean and maintained.

The Columns is a great place to live. I had the best experience working with Jimmie K. and Lori…read moreduring my move from Maryland to Florida. They are both great employees. Jimmie, in particular, went above and beyond helping me with my move. He was extremely flexible, helpful, responsive, and understanding throughout the entire thing, and I would recommend anyone seeking a new place to live in the Wesley Chapel area reach out to Jimmie for a great experience!

I would recommend living elsewhere.My father lived here for almost 6 years.When he needed to move…read moreout do to medical reasons they wanted 2 months notice.Stephanie said there was a waiting list so no problems renting it quickly.They required us to pay for everyday until they rented it.(even though we provided medical note).We were charged for an extra 10 days,(almost $250) even though we gave a months notice.For a person living on a fixed income and now paying for assisted living,he was struggling to make it this month. BTW they never answer the phone, and never return phone calls. Crooks!!

From the owner: Nestled in Zephyrhills, Florida, Grand Reserve's convenient address is minutes from great…read morerestaurants, shopping, and local attractions. Our spacious one- and two-bedroom homes paired with an impressive amenity collection facilitate a lifestyle of comfort and ease. Curated monthly events promote a vibrant social calendar while a dedicated management team works to deliver an exceptional living experience.