I had a truck reserved for Friday. I called to ask if it was available on Saturday. The "man" who…read moreanswered the phone was extremely rude and told me it was not available and would be leaving town on Saturday. I told him I was gonna call around to see if I could get a truck for Saturday. At that time I told him I didn't want to cancel yet so I could call around. He told me "too bad and he canceled the reservation". His reason? Because he claims I got upset when he told me no. I once again told him I didn't want to cancel the reservation and again told me he did because he didn't want to rent to me if I got upset about it being unavailable for Saturday. He then hung up on me. I have tried calling back twice and no answer. So now I'm waiting for a supervisor for corporate. I'm scheduled to move and he pulled the moving truck out from under me. I will never ever ever use them again. Including all the other services they offer day.

Spars towing is awsome they ate so fast on unlocks I recommend them to everyone thank u guysread more

I recently purchased a Dodge Charger from Young Mazda. I had some trepdations about spending that…read morekind money. Talon Jackson and the rest of the staff there, put me at ease. They made the whole experience exciting. If your a first time buyer or if you've had not so good dealings with your car buying experience, these guys will make your day.

Yet another poor customer service experience at Young Mazda, and no question that this was, in…read morefact, the last. I walked in at -EXACTLY- my appointment time to find nobody at the counter and a lady hunkered down to the left of the service counter in a call center. I looked over in the office just to the right of the counter to see a gentleman sitting with his back against the window talking with someone else sitting inside. I waited . . . for a few minutes. Made eye contact with the woman in the call center. Nothing. I waited a bit longer, awkwardly and impatiently, and finally she says "He'll be with you shortly." He wasn't. She -FINALLY- got up and walked over to knock on the door and tell him that a customer was waiting, at which time he wrapped up his conversation and moseyed out to ask . . . "What can I help you with today?" This, in and of itself, was an absolute customer service failure. But then when I got the video and associated pricing for the fixes, my jaw dropped. $80 For a cabin air filter? This is a part that costs under $20 and can be replaced in less than one minute with ease. $80 For wiper blades? Further, the all-in pricing was over $2,000 and included a fix for a timing cover leak AND a valve cover leak - which I declined to get the opinion of another mechanic. My hunch was correct, and he confirmed that it was NOT in fact two different leaks, but rather one that was visible in two areas. The repair was completed for under $300. This is not my first horrible experience here, but it will be my last.

My pickup broke down passing through Missoula. RMD was able to get me in right away, found the…read moreproblem, replaced the needed parts, and had me back on the road in less than a day. Outstanding customer service and work quality!

Traveling across the US. Engine began running rough. Despite a busy shop, they worked us in and…read morehad us back on the road in a couple hours. Thank you for the yelp. You rock!

WORST REPAIR SHOP EVER. WILL NEVER GO BACK!…read more Went in for a recall in 2023. They tried to get me to do completely unnecessary and overpriced service. See my last review about that. Then Hyundai has another recall and I was told that the repair could only be done at a dealership. Like an idiot, I brought my car back to Hyundai of Missoula. Should have driven to another dealership out of town. Dropped my car off for a simple recall repair. Then, I got a text telling me that my car urgently needed a bunch of service and requesting that I text back to authorize the repairs. I called and told them not to do anything other than the recall. When I picked up my car, I got in and closed the door when a piece fell off of my door (see picture). I got out and talked to the service desk. Apparently, during the repair, the tech broke a piece off my door and stuck it on in the hopes that I wouldn't notice until I drove away. I know that if I drove off and then found the problem they would have said that I cannot prove that they damaged the car and would not have covered the repair. They ordered the replacement part and then fixed the damage. Any normal repair shop would not break your door during a simple recall repair. If someone broke a piece off, any normal tech would have informed the manager who would have called me after already ordering the replacement part. Clearly the techs here are completely incompetent (only an incompetent tech would break a door when fixing the engine), are too scared of the manager to let them know when they do something wrong, and the manager is incompetent and unable to run a decent repair shop. When picking up my car, they also said again that I needed a bunch of repairs. They gave me a list of the 90K service package and quoted $1,100 to do the work. I said no and later brought my car to my regular mechanic (who is AAA-approved). They changed the oil and did a full inspection. He suggested a few other things as well that totaled about $250, which I approved. I then showed him the list from Hyundai of Missoula for the suggested repairs. He looked at it and said that I didn't need about 80% of the things on the list. I then asked how much he would charge to do everything on the list and he said it would be about $600. Crazy! Again Hyundai of Missoula tried to get me to do a bunch of unnecessary repairs and wanted to overcharge for all of it. When I finally brought my car back to have the door repaired, the manager apologized and gave me a coupon for a free oil change. I threw the coupon in the garbage. I would rather pay my competent mechanic who won't try to cheat me and won't break my car than get a free oil change from these incompetent bozos who are likely to cause more damage. NEVER BRING YOUR CAR HERE!!!

I had to have two recalls and oil change done. They went above and beyond with customer care and…read moremade me feel my business and car needs were the most important task they had that day. So rare these days, highly recommend!

Honestly these people are probably the most trustworthy and kindest people I've met. Been taking my…read morevehicle in to them for years now and they have always done a great job. They are great with customers and always willing to help!! Words can't even begin to describe how much I recommend kruser's!!! If I could give them a million stars I would. If your looking for a trustworthy, good prices, and knowing your in good hands look no further then kruser's. God bless these people!

They fixed issues that other shops could not find or fix. Highly recommend this shop. Great work…read moreand awesome customer service.

I had the worst possible experience at Town and Country Auto Body. I took my Mercedes-Benz sprinter…read morebased RV there to have some bodywork and engine repair done after a major accident (a deer ran into my car), and they ended up delaying the repair for months, blaming it on parts unavailability. When I checked myself, I found that the parts were ready to ship immediately. The customer service at Town and Country Auto Body is also terrible. The owner is the only person who works in the office, and he is always too busy to talk to customers. He makes excuses about not having enough staff, but it's clear that he just doesn't care about his customers. After the repair was finally completed, I discovered that there was a dent (see the attached picture in yellow circle) and a part missing from my car. The owner denied that it was their fault, but I know for sure that it was. My coach is brand new that it was never involved in any other accidents prior to this one. But the worst part of the experience was the inflated parts prices that the shop submitted to my insurance company. For example, they submitted a price of almost $2,000 for an LED headlight, even though my van has halogen headlights that only cost around $600. I had to do a thorough review of the parts list to catch all of the inflated prices. To top it all off, the paint job on the new parts doesn't match the rest of the body color. My van originally had a more yellowish white, but the new parts were painted a bright white (see the attached picture where hood and bumper color doesn't match fender and passenger door). I would never recommend Town and Country Auto Body to anyone. They are a dishonest and incompetent auto body shop.

After I hit a deer, our insurance company had our Hyundai towed to T&C. The repair has been long…read moreprocess - but totally not their fault! As we all know, supply chains have been snarled and they were simply unable to get factory parts. When we finally got our car back, it looked and ran great. We discovered a problem with the AC when we were in So Utah, and Ray had us take it to the dealership and covered the repair. Throughout this process, they have been responsive, professional and extremely easy to work with. While I truly hope I NEVER see them again, I would highly recommend T&C to friends and family!

Michael and Josh went above and beyond for me and my husband and made our car buying experience so…read moreeasy and uncomplicated. They were supper willing to work with us and compromise and help us find the best deal! I would highly recommend giving them your business if you're looking to buy a car!

Purchased my first vehicle here this month and I can definitely recommend…read more Great sales team. Very relaxed atmosphere. They provided lots of great information and allowed us time to consider the vehicle and the purchase options without pressuring us or making us feel uncomfortable in any way. They took the time to address some minor issues on the car as it was a used vehicle, and then did a great job getting it cleaned up and ready for us. Overall, one of the best car buying experiences I have had in Missoula, I will definitely shop here again!

Wow! Last night my exhaust system cracked just aft of the turbo down pipe. I looked on line for…read moremuffler shops and this one had great reviews so I stopped by this morning. Friendly guy greeted me before opening time and said no problem. He immediately pulled the truck in and got me fixed. Zero BS or taking advantage of my situation. Just pure professionalism / competence. If you have an exhaust issue in Missoula MT you need to chat with these folks. I'm blown away. Instead of waiting all day at some corporate shop I'm on the road! This is old school, legit, no BS service. Instead of the typical lip service what I heard was "No problem, easy fix, have a seat and we'll get you right in".

I saw a review about the shop helping a motorcyclist with a muffler issue and I thought I would…read moregive him a try. Great job and great value! Thanks