I have come in a handful of times to get my Mazda serviced and each time the customer service has…read morebeen amazing. I really appreciate everyone being so friendly, honest, and straight forward with what my car needs. It can be intimidating to come to the dealership but I have never felt that at this location. Will definitely return when the next issue happens. Thanks!

Wonderful atmosphere, great service advisors, knowledgeable techs. I bring the Porche, Prius, and…read moreKawasaki ninja here for any general services or repairs. Connor at the front desk is timely and consistent, the technicians never have concerning inaccuracies, and Clay the parts manager always seems to go above and beyond his position when used as a resource. The owner really has a good team esembled for car maintenance and repair.

Just picked up my truck after the repair and it looks fantastic! Thank you Joe, Mike and members…read morefor an outstanding job!

Joe and team are the greatest!! My estimate and repairs were completed in a timely fashion, and I…read morefelt safe driving my car off the lot. Stacy is lovely to work with, and Scott was a total sweetheart both with my vehicle and dropping me off at the rental car company. This team exudes professionalism and is a dream to work with. I hope you never need a body shop, but if you do Joe and crew will take care of you!

Wow! Last night my exhaust system cracked just aft of the turbo down pipe. I looked on line for…read moremuffler shops and this one had great reviews so I stopped by this morning. Friendly guy greeted me before opening time and said no problem. He immediately pulled the truck in and got me fixed. Zero BS or taking advantage of my situation. Just pure professionalism / competence. If you have an exhaust issue in Missoula MT you need to chat with these folks. I'm blown away. Instead of waiting all day at some corporate shop I'm on the road! This is old school, legit, no BS service. Instead of the typical lip service what I heard was "No problem, easy fix, have a seat and we'll get you right in".

I saw a review about the shop helping a motorcyclist with a muffler issue and I thought I would…read moregive him a try. Great job and great value! Thanks

I had the worst possible experience at Town and Country Auto Body. I took my Mercedes-Benz sprinter…read morebased RV there to have some bodywork and engine repair done after a major accident (a deer ran into my car), and they ended up delaying the repair for months, blaming it on parts unavailability. When I checked myself, I found that the parts were ready to ship immediately. The customer service at Town and Country Auto Body is also terrible. The owner is the only person who works in the office, and he is always too busy to talk to customers. He makes excuses about not having enough staff, but it's clear that he just doesn't care about his customers. After the repair was finally completed, I discovered that there was a dent (see the attached picture in yellow circle) and a part missing from my car. The owner denied that it was their fault, but I know for sure that it was. My coach is brand new that it was never involved in any other accidents prior to this one. But the worst part of the experience was the inflated parts prices that the shop submitted to my insurance company. For example, they submitted a price of almost $2,000 for an LED headlight, even though my van has halogen headlights that only cost around $600. I had to do a thorough review of the parts list to catch all of the inflated prices. To top it all off, the paint job on the new parts doesn't match the rest of the body color. My van originally had a more yellowish white, but the new parts were painted a bright white (see the attached picture where hood and bumper color doesn't match fender and passenger door). I would never recommend Town and Country Auto Body to anyone. They are a dishonest and incompetent auto body shop.

After I hit a deer, our insurance company had our Hyundai towed to T&C. The repair has been long…read moreprocess - but totally not their fault! As we all know, supply chains have been snarled and they were simply unable to get factory parts. When we finally got our car back, it looked and ran great. We discovered a problem with the AC when we were in So Utah, and Ray had us take it to the dealership and covered the repair. Throughout this process, they have been responsive, professional and extremely easy to work with. While I truly hope I NEVER see them again, I would highly recommend T&C to friends and family!

My friend's Subaru blew a head gasket. It was supposed to be done on the next Monday after he…read morebrought it into these guys. Monday came and no word. He called and they said tommorrow. He called everyday after Monday to find out how his car was coming. Everyday they said it will be done tommorrow. Saturday , over a week later, at 1:15 they call to say it's done. 5 Days over due!!!! We get to the shop and try to figure out what happened. This is what happened! They didn't get the parts till wednesday, but still, on Monday and tuesday and wendesday when we called said it would be done tommorrow! They should of said they don't have the parts and we will let you know when we get them to begin work on your car, not it will be done Monday, knowing they didn't have the parts. Then they got the parts and instead of putting a push on getting it done since they were many days over due, they had a car to work on for the St. Patricks day parade, so they worked on it instead. Actually they said they worked on it back and forth, but I don't trust that they did. Okay, so it's done lets just pay and get out of here...Right? No!!!!! They don't take credit cards and they dont tell you that because they "have been open 70 years and have never taken credit cards". I'm not your customer buddy and don't plan on ever being again!!!!! It's now 1:30 on Saturday and there are no banks open, so we go on a wild goose chase with the credit card company on the phone to figure out what a traveling man with a credit card on a saturday can do in an emergency like this. In out mad dash to figure this out and get them on the road, the auto shop calls to say they will have to keep it a few more days to find out why there is oil in the Radiator!!!!!!! They have had the car 9 days now. They messed the job up and now have to keep it longer. It is Saturday and no other shops are open to take it to. We are stuck with these guys and they don't have a clue how to fix the problem. I told another friend what was going on and she said that her dad took his car there to get an axel replaced. IT FELL OFF ON THE WAY ONTO THE HIGHWAY!!!!!!! Right after they fixed it. Dumb and Dumber Auto.

my family has gone there for years, when my truck broke down on the interstate near superior, my…read moredad recommended i call them, it was about 4:45pm on Thursday and although they close at 5, their driver came and got me anyway, we didn't get back to their shop till after closing, and driver gave me a lift home. I have friends that have similar experiences with them over the years. The clutch had gone out on the truck, and they had it back to me by Saturday. My family has always, and always will do business with the bourquins, and i recommend all my friends take their cars in there too. They have always been helpful, and stand behind their work. It sucks they dont take credit or debit, but they do take checks which is how we have always paid, And not taking cards is just a small draw back i'm willing to deal with in order to get the great guaranteed work done to my truck. Unlike other shops i've dealt with out of town, these guys wont do work without my approval, and wont try and sell me on things that dont need to be done. they are very fair priced, and very good at what they do...also they are a local family owned business, which here in missoula means a lot. I dont see how someone can give them a bad review, no one i know has ever had a problem with these guys, none of my friends, or my family. i strongly recommend y'all give these guys a chance to show you what great work they do.

Michael and Josh went above and beyond for me and my husband and made our car buying experience so…read moreeasy and uncomplicated. They were supper willing to work with us and compromise and help us find the best deal! I would highly recommend giving them your business if you're looking to buy a car!

Purchased my first vehicle here this month and I can definitely recommend…read more Great sales team. Very relaxed atmosphere. They provided lots of great information and allowed us time to consider the vehicle and the purchase options without pressuring us or making us feel uncomfortable in any way. They took the time to address some minor issues on the car as it was a used vehicle, and then did a great job getting it cleaned up and ready for us. Overall, one of the best car buying experiences I have had in Missoula, I will definitely shop here again!

Shawn is awesome! He's a very kind man who is straight forward with not only price, but time and…read morewhat he is doing. His quoted price was exactly what it ended up being, he even found me a used part so the price was less. It took him the exact amount of time he told me it would to fix my mirror/door latch (1 hour). Amazing to have everything be exactly what he said it would be. Recommend him fully

i have had a couple projects done at Basolo. great work and lowest prices in town. Now that is the…read moreonly body shop i use.

The crew is easy to work with, the work done is noticeable quality, and they are pretty quick about…read moregetting the work done. They're able to handle customer requests and concerns to a T and at an affordable and great value. They get down to the bottom of your auto needs and if you need some service done on your vehicle, this is where you should stop first.