Out of all the Dentists I have been a patient of, Doctor Phillips is the best hands down.read more

The best! Everyone is so nice, friendly and accommodating to your needs. Easy and convenient to get…read morea appointment.

I have been receiving my dental care from this group for over 10 years. The staff and healthcare…read moreprofessionals make the visit a pleasure. Walking into the office you will immediately fell the warmth and care from the in-take staff. The lobby is clean and always well organized. Next, as you enter the care bay, you will once again see the high quality of cleanliness and organization. Their equipment are modern and the staff is very knowledgeable. My hygienist is very skillful and caring. She takes the time to listen to my concerns and always willing to provide excellent guidance. After my cleaning session, my teeth always feel clean. And she sends me away equip with the skills and knowledge to continue caring for my dental hygiene. The support staff always reach out with reminders about upcoming appointments and are always willing to accommodate changes to fit busy schedules. I highly recommend this office for your dental care.

To be honest my teeth weren't in great condition. I went into the Millsboro office and was greeted…read moreby a super nice and friendly assistant. Not sure she was at all confident in her position there, as she seemed a bit hesitant to get things going, more friendly chit chat. Time for scan of my mouth, and she couldn't get it to work. She tried over and over with no avail and was super apologetic, but obviously she had no idea what she was doing with the scanner, she just knew to stand me in front of it and push a button. She was almost in panic mode when someone walked by and she said she needed help. Their response was, "Oh, it's broken, they are supposed to fix it soon." So back to the chair we went where she fiddled with my mouth. After a bit she went and checked and they said the scanner was fixed, so I went and had that done. Eventually this female dentist came in and looked in my mouth, she never so much as touched me and then looked at the scan and other info they had on me and she said there wasn't anything she could do for me, that I should go get my teeth extracted and come back and she'd give me dentures! WTH? She told me to make an appointment with an oral surgeon now because it takes a long time to get an appointment. She got up and left. She wasn't with me for more than 5 minutes! She never discussed any concerns I had, she just left me hanging. Who ever said I wanted my teeth pulled and not repaired? Who said I would want dentures? Other options? I thought she must be having a really bad day! This cost me $350! I left there thinking what the hell just happened? Believe me when I say I was sure I would NEVER be returning to that office! I had just been robbed for $350! Incompetent, but lovely assistant, broken down equipment and the WORST exam I've ever had! Is this is so unacceptable! I'm giving this office a -10! Sussex county is known for their extremely expensive, can't get an appointment dentists, and I strongly say do yourself a favor and drive north.

Has been our dentist for over 4 years and has always had openings when needed---now that the office…read morehas expanded Middletown Dental Care seems like there is so much more availability. Well staffed with dentist, hygienists, and staff. Highly recommended.

Dr. Christian is wonderful. However, the billing department is not. They submit claims to my…read moreinsurance with incorrect dates and incorrect codes resulting in nonpayment for the services. My insurance company suggested I ask them to submit corrected claims, so I've called Kinjal several times to straighten this out, but I can't get her on the phone. I keep getting bills via text message and I want to resolve these issues, but customer service is very poor. We're thinking about leaving this practice.

Switched to them for Evening and weekend hours and closer to home. Evening and weekend hours are…read moreadvertised but very limited. They charge more than the dental plan pays while 2 other dentists I have been to accept what my dental plan pays.

I'm very thankful to the staff at DSC. I've been going there for abt 2 yrs, and I've not had a…read moresingle bad experience. To be honest, I've actually given them reasons to be frustrated at times, by rescheduling appts, and not always doing the simple preventative care they ask of me. Everyone is in business to make money, but these folk also show care for their clients -- these 2 paradigms are not mutually exclusive, and their great service is a testament to that. Michael B.

Staff is always friendly, courteous, and professional. I have been a client since they opened. Used…read moreto take my kids, and now they are grown men with kids of their own. Always good work, never felt the need to look for another dentist, because they have always taken good care of my teeth.

I've been going here for about 7 months now and my first visit was great. However, my most recent…read morevisit the hygienist was great, but Dr. Allen, the dentist had no bedside manner. She came in, looked at my mouth and didn't explain anything as to why they said I have a few cavities to get filled. I thought that was odd since the hygienist said my teeth looked great and I have good hygiene. I really think that they say you have cavities since it's a money maker or maybe tell you to get fillings before you actually need them. Needless to say, I'll be going elsewhere as I've been to dentists before that have done this as a money maker. Also, my husband was charged a no show fee for an appt but he never got a reminder for it.

They were so helpful and very professional. They informed me on everything that would happen.read more

These people are ripping off the consumer and the insurance company. They had me in for a teeth…read morecleaning the dental assistant picked my teeth and then flossed and told me I was done. Didn't polish.. no fluoride. I bet they charged the insurance company for a complete cleaning. After complaining they send me a letter a few days later basically stating.. find another dentist.

I always have a great experience when I go to a visit with Dr. Collins. He is very gentle &…read morekind..... his care is top quality & his staff is also friendly & kind. He takes time to listen to my questions and needs. I highly recommend Dr. Scott Collins !

Do you grind or clinch your teeth? Me too…read more My upper teeth have ground down, cracked & gotten super jagged. That is, until Dr. Scott Collin & his team performed real magic. BTW Scott was voted 2022 Best Dentist in Cecil County MD. We'll earned. Super thankful & happy! Friendly, responsive, & personable.

If I could give zero stars, I would. This office made a serious mistake on my account after I…read moreclearly informed them that I no longer had private insurance through my job because I was laid off and now have Medicaid. Despite providing this information, they continued billing my former private insurance and ignored my Medicaid coverage. As a result, I was left with an incorrect balance of $250 even though the billing error was entirely on their part. They have since refused to see me or my 16-year-old daughter, even though they accept my Medicaid plan. Every attempt I've made to schedule an appointment has been met with rudeness and unprofessionalism, especially from Jessica, who repeatedly hangs up the phone when I call once she realized it's me she don't want to answer my questions she keep saying "goodbye". This experience has been extremely disappointing and unprofessional. Patients should not be denied care due to office errors or poor billing practices. I truly hope management reviews their staff conduct and billing procedures immediately. I am now filing a Complaint to the State Department of Health / Medical Board and the Medicaid and/or Insurance Commissioner for refusal of care and improper billing practices. Someone needs to be held accountable .

Worst experience from a dentist's office ever. Over $3k in bills last year, one being my…read moredaughter's first filling, now they want $700 to fix the cavity they did. They claim the tooth is decaying - but how can this be? Sounds like they didn't properly prepare the tooth for the filing. When I called I also mention myself fearing to return because I didn't trust them...my last filing (first in 40 years) was done in March, the filing fused two of my teeth together. They said it has been too long so I have to pay for them to fix their mistake. What a sham; I feel betrayed, cheated and my call with them ending by them telling me, "We're a business", you must understand. I understand they care more about their business than their customer's teeth.

The only reason it isn't 5 is because of the availability but most dentists are this way…read more Dr. Brights is by far the best dentist since 2006! I was getting anxiety before going at other places but Dr. Brights hygienists are gentle and truly care if your comfortable or not. The staff is excellent! If you have been nervous in the past, go here because they are very very very good! Thanks for renewing my faith that there are great dentists.

Being the type of person that hates spending $$$$ on the dentist, and being surprised at the bill…read morefor service, this place has been really good to me. The cost is always close to what I was quoted, even some services they spoke on the phone with my ins for me. Super nice dentists, even when I was stressing getting a tooth pulled. My only complaint is they don't accept Carecredit or I would have had a ton more work done already.

Dr Mueller and his staff are fantastic! Always kind and friendly. They put you at ease. The office…read moreplays great music too!

Highly recommend. Very friendly, kind, patient staff overall!! Dr. Muller is very knowledgeable and…read moreanswers all questions in a polite and understanding manner.