Best dental group ever!!!…read more When I was searching for a dentist I searched the internet pretty thoroughly. I noticed all the five star reviews for Avalon Dental! Well, Avalon lives up to their reputation. In fact they are the best dental group I ever used!!! From receptionist, to hygienist, to the dentist - they were perfect in a way that I've never encountered. I was there for teeth cleaning and I was treated as if I was a family member; and they treated my teeth like they would want their own teeth treated. They were very upbeat and transparent about pricing. I left with a great feeling and a feeling that my teeth were the cleanest they've been in a long time! I highly recommend Avalon Dental to anyone who wants the same great treatment!

I made an appt for a consultation and was given an appt for a cleaning w/sedation on a Thursday…read more They texted my grandson for confirmation of the appt. On the day of the appt, he called to see if the time could be moved up as he was feeling anxious about the appt. They told him to come in 45 min earlier than his original appt. It takes about 30 min to get there and we left in ample time. About 20 min into the ride, he received a phone call from them stating they were cancelling the appt because the dr was not in the office. Don't you think they knew that first thing in the morning? So I asked to speak with a supervisor and was put on hold. I turned my car around and headed home. After about a 10 min drive towards home, she came back on the phone and asked me if I was still coming up there. I said no what was the point. She said she couldn't get the supervisor but she spoke with the hygienist and she said they would make an exception to using the sedation and go ahead with the cleaning. I turned around and headed back to the appt. No sooner did I get off the exit and according to my GPS, we had 4 min to get there, my grandson received a call from them stating they had to cancel the appt as the machine was broken! I asked them to have a supervisor call me. this was at 11:15am. By 3:00 pm, I did not get a return call, so I called again. I feel I was getting the run around and left another message. The supervisor called me back a short time later. She was very apologetic and said she would get to the bottom of things and scheduled an appt for the following Monday morning (today) for 10:15am. She assured me that they would check everything and all would be good for his appt. So today we left the house again in ample time, got to the appt only to be told there was no appt for him! Did the supervisor forget to put him in the appt or did the office take him out? I told her to call the supervisor and talk with her. After speaking with her they put him on the schedule and we went to the waiting room. After waiting for about 20 minutes I went to the desk and asked when he was going to be called back. She said I'll be right back. I waited 5 minutes and she said someone will be out in a few minutes. Guess what???????? They cancelled the appt AGAIN because the sedation machine was broken!!!!!!! They handed me the folder with his xrays in it and a phone number for a different practice to take him to get his teeth cleaned with sedation. I called to speak with the supervisor and pushed the button on the phone for new patients. I was holding for over 30 minutes. Is this the way they treat new patients or any patient for that matter. I didn't leave any message. I called later and was told that she wasn't available and would have her call me back. That was 2:00. It is now ALMOST 4:00 and no call, so I called again and was told she left for the night as the office closes at 4:00 but the website says 5:00. This is not a practice that I will associate with as the staff in the office are not very organized. The supervisor told me that they prepare during the week for the next week to make sure everything is ready. It's quite clear this is not the case. Not only that, but the hold time for this practice is way too long for any patient to be put on hold. The practice as far as I could see was not very busy and the receptionist was not continuously having to answer the phones. So where is the problem? Not sure but I'm not staying around to find out. I am considering other options. I have contacted the owner of the company and can only hope he will call me back.

Due to my previous experiences with my old Dental, I did have high doubts and major anxiety. The…read moretime has come as I was long overdue for a checkup and cleaning. After relentless of research and recommendations, I finally made the urge to make an appointment as a new patient. I liked how everything was communicated through via text. With the given details and etc. Upon arrival, I just had to stay in my vehicle and notify them with a message that I'm in the lot. Surprisingly no wait time and was greeted at the door to sanitize my hands and get my temperature taken. Inside, the place is bright and spot on very clean. Looked updated and modern compared to my prior. The staff were professional and very friendly. Turned my fear into comfort. Dr. Lanzilotti was informative and I was at ease to hear that my teeth and gums were nice and healthy. Did a quick clean and I was out the door. Confident to return as a routine.

I AM SO HAPPY I CHOOSE THIS PLACE, completely satisfied with my appointment!!!! After 5+ years with…read moreno clean up or check up, my anxiety was through the roof. As soon as you walk in your greeted with a bright welcoming smile!!!! The ladies that took care of me today were so patient and understanding and caring!!! So glad I found my new dentist home!!

Dr. Rosen is the best dentist I have ever gone to! I've always hated dental appointments, but he…read moremade me feel so comfortable and at ease - it was almost fun. He filled two cavities painlessly and quickly. The staff are also so sweet and attentive - I highly recommend!

Dr. Rosen has been my dentist for over 27yrs. I came from Russia and my dental experiences there…read morewere scary. Dr Michael Rosen was and is so patient, generous and kind to me. My dental experiences with him are a pleasure. I now take my sons to him also. I would highly recommend him. He is the utmost professional. ~ Natasha L.

My wife and I moved to this practice and had a cleaning done today. My hygeanist Janet was awesome…read more felt comfortable, yes comfortable, helped me out from the waiting room with paper work and super experience, wife felt we made the best move and the office was nice and friendl!! 5 stars!!

I have been using this practice since my mom started taking 35 years ago. I absolutely love them!…read more I have had the same hygienist for all of these years and they take such good care of me. The place is very clean and the staff is friendly. They offer all of the services I need in once place. I highly recommend them! Corrine Newark, DE

Just moved here from California. Glad I found Dental Associates of Delaware. I checked in and they…read morecalled me in immediately, didn't have to wait too long. Answered any concerns I had and were so kind and helpful. Love a place that actually cares and also doesn't just want to rip you off (They tried to help me out since I was paying out of pocket; still trying to figure out my insurance) and overall were just a breath of fresh air to have than the nightmare of dentists I've had in the past. Looking forward to my next appointment for sure!

I have been receiving my dental care from this group for over 10 years. The staff and healthcare…read moreprofessionals make the visit a pleasure. Walking into the office you will immediately fell the warmth and care from the in-take staff. The lobby is clean and always well organized. Next, as you enter the care bay, you will once again see the high quality of cleanliness and organization. Their equipment are modern and the staff is very knowledgeable. My hygienist is very skillful and caring. She takes the time to listen to my concerns and always willing to provide excellent guidance. After my cleaning session, my teeth always feel clean. And she sends me away equip with the skills and knowledge to continue caring for my dental hygiene. The support staff always reach out with reminders about upcoming appointments and are always willing to accommodate changes to fit busy schedules. I highly recommend this office for your dental care.

Dr. Weng is the most caring and honest dentist I have ever in my 77 years (started when I was 6…read moreyears old, thanks mom and dad) had the pleasure of taking care of my dental issues. He will explain every step of the procedure he is going to perform and will take his time to make sure you are comfortable and relaxed. He is a perfectionist! I am so happy to have him for my dentist!!!! Thank you, Dr. Weng!

If you are seeking quality care, friendly & relatable staff, impeccable chair-side service, and a…read moreteam that is passionate about their practice and their people then this is the dental team for you! I found Dental Designs of Maryland (White Marsh Location) on Google and I am kicking myself that I haven't been here sooner! For context, I had a pretty gnarly dental experience that kept me away for two years (for shame, I know. Don't judge me), so I had a lot of trepidation going back after so long and after such a terrible experience. From the moment I walked through the door and was greeted by the biggest, brightest smiles, I knew I was in the right place. This office exudes warmth, inclusivity, and care. I was immediately taken into the back (I pre-filled my forms, so no wait time at all), given a tour of the office, and was informed every single step of the way to help me set expectations. Not only was Dr. Santos extremely knowledgable but her and her team were also kind and informative - I knew what was going to happen, what was happening, and what next steps would be each step of the way. I've already convinced my husband to make an appointment too! I have a long journey ahead (wisdom teeth removal, braces, and cleanings) and I couldn't feel more at home with this practice. I trust them completely to take great care of me on this journey to reinvent my smile! I'd give them 100 stars if I could!

Amazing dentist office. Never nervous to be here. The ambiance of the office reminds one of a spa,…read morethere's even spa water in the waiting room! Everyone at the reception desk is super nice and all the hygienists are friendly. Highly recommend for anyone looking for a new dentist in the area.

Probably the best dental office I've been to...ever…read more Staff was friendly and cleaning was quick and thorough. Patient medical history forms were on ipads which made it more efficient. Didn't badger me about how often I brushed or flossed. I thought I had indicated on the patient info form that I would like more info on teeth whitening but I don't think the hygienist and doctor noticed it and did not follow up during my visit. This is only a small gripe and does not reflect poorly on the quality of their work as dental professionals. A++++ on the part that mattered the most.

Best dentist ever!! He has been my dentist for the last 7+ years. Appointments are easy to get and…read morehe genuinely cares for his patients. He works with most insurances and will work with you if he is out of network. I like the fact that he does teeth cleaning himself instead of passing it off to a hygienist. The best part of Dr Gardner is that he will not recommend unnecessary procedures or visits. He is conservative with his treatment options and is not focused on maximizing visits and his bill. I totally trust Dr Gardner with my teeth and have recommended him to multiple family and friends.

Having hated going to the dentist my whole life, and this being my first dentist since moving to…read morePhiladelphia, I was a little wary about my appointment with Dr. Gardner. Immediately, he put me at ease when he personally met me at the front door, and I recognized his personable demeanor. His office is cozy, with a single room for him to work in, but he has all the technology you'll need for your appointments right there. He is extremely easy to talk to, makes you feel comfortable and at home the minute you walk in the door, and he did a wonderful job of teaching me as he was going. I've never had a simple cleaning where my dentist took the time to pull out pictures and teach me about the importance of dental hygiene as Dr. Gardner did. I was extremely pleased with my time here and I would highly recommend him to anyone looking for a dentist in the Philadelphia area!

Staff is always friendly, courteous, and professional. I have been a client since they opened. Used…read moreto take my kids, and now they are grown men with kids of their own. Always good work, never felt the need to look for another dentist, because they have always taken good care of my teeth.

I've been going here for about 7 months now and my first visit was great. However, my most recent…read morevisit the hygienist was great, but Dr. Allen, the dentist had no bedside manner. She came in, looked at my mouth and didn't explain anything as to why they said I have a few cavities to get filled. I thought that was odd since the hygienist said my teeth looked great and I have good hygiene. I really think that they say you have cavities since it's a money maker or maybe tell you to get fillings before you actually need them. Needless to say, I'll be going elsewhere as I've been to dentists before that have done this as a money maker. Also, my husband was charged a no show fee for an appt but he never got a reminder for it.