We moved to Trilogy a little over three years ago but up until this year, kept our regular dentist in Cornelius after something like 15 years. Originally it was not a big deal to drive over there but the last two times I went, it took over an hour to go 8.1 miles due to traffic. In one case, I had to reschedule before I was over 15 minutes late even though I had called to let them know. Was able to reschedule and got in the same day. I've been a patient since sometime this summer. My wife found this practice and moved over sometime around the first of the year. Reason she moved is that we are both Seniors and have Medicare Advantage Plans with Dental Benefits. For some reason, we could never get them to bill our Insurance Company. Granted the coverage was not that much but a couple of thousand is a couple of thousand that does not come out of my pocket. Her Dentist is Dr. Allison Kelleher and she loves her and the great service she gets. I have Dr. Andy Pernell and he was the founder of this Service. When I came over, I already knew that I had some major issues related to resorption of tissue under the gums. On the initial examination, Dr. Pernell also that I had a cavity under a bridge under my upper molars. Made an appointment and came back and the bridge was removed, the cavity was filled, and a temporary bridge installed. Went back last week and got the permanent bridge installed. This was the first cavity I've had in over 10 years. I have an appointment in January to address the resorbtion issues on the lower molars. That said he referred me to Dr. Getz at North State Perio and he has examined me and we are schedules for planning and deep cleaning in December. read more

Amazing staff- great experience. I'm new to the area & went in for a cleaning. While there the dentist identified a small crack which required a crown. We also talked about my night grinding & an in office retainer was built. I had the crown done & I am so thrilled with the easy painless process. This is such a stark difference from the dentist I saw in Maryland. I had never had real dental work done before and at my prior dentist they identified I needed a crown. It was such a traumatizing experience that I was terrified when Summit advised I needed another one done. I also was given a plastic mold at the prior dentist that I had to put in hot water and try to fit myself - It never worked and it made me gag so I just stopped using it. Such a drastic difference between these offices- thank you Summit. My dentist fears are now gone. read more

My husband and I visited Summit Dentistry in Denver, North Carolina, on three separate occasions. During our initial visit, the dentist provided a list of issues with my husband's teeth and presented an estimate for the necessary procedures. We decided against proceeding at that time. On our third visit, the dentist reviewed my X-rays and briefly examined my mouth, informing me that I required approximately $3,000 worth of dental work. My husband was present at the reception desk, holding a list of recommended treatments valued at $3,000 on his hand. From the outset, he was not particularly comfortable with this practice. At the conclusion of that visit, I had discomfort after I was advised that I needed a root canal was also told I had a cavity. They attempted to schedule these procedures, but we expressed the need to consider our options further. Fortunately, we chose to seek a second opinion from another dental provider. It later emerged that there was no substantive issue with my oral health. I was deeply disappointed by this experience, especially since no teeth cleaning was not during any of the visit. Initially, I was told I was doing an excellent job maintaining my oral health, yet suddenly I was informed of two significant dental problems. This inconsistency was concerning, and I have decided not to return to this organization. As former President George H. W. Bush remarked regarding Bill Clinton, "Watch your wallet." I strongly advise others to be cautious and consider alternative providers. This experience felt deceptive and unprofessional. read more

I had two dental insurance policies, and Summit will only submit a claim to my primary insurance. I was responsible for waiting to see what my primary would cover, and then put in a claim to my secondary. My wife's last visit involved getting a crown, and we had to pay a portion up front (so called Moolah charge) even before the dentist submitted the claim to our primary. We had already paid more than what the insurance company showed we owed, but the next to last statement received from Summit showed that we still owed hundreds of dollars. Apparently we were billed for the full amount of the procedure, rather than the amount contracted with the insurance company. This was eventually resolved, but we had to point out the error to the office for this to happen. I switched to another dentist who submits claims to both of my insurance companies. Their office made the entire process anxiety-free. For my crowns, I only had to pay a deductible and not a penny more until both claims were processed. I have dealt with dental specialists who handled multiple insurers the same way: they submit a claim to my primary, wait for the claim to be processed, and then put in a claim to my secondary for the balance, with no involvement on my part. Can't understand why Summit won't do the same! read more

Summit family dentistry is the best! The entire staff is so kind, knowledgeable, and make you feel comfortable! Dr. Allie and her team were amazing!! They answered all my questions and took their time to talk to me. If you want high quality, personable care - come here!! read more

Very professional, attentive staff, on time, highly skilled. Very concerned about dental hygiene; gives thorough exams including oral cancer screening. Excellent facilities with state-of-the-art equipment. read more

Summit Family Dental continues to amaze me! I had a procedure done today by Dr. Ally and Alex and they were hands down the best! they made me feel at ease the whole time, explained everything as they went, and answered all of my questions! They worked me into their already busy schedule and stayed late to get my procedure done! I cannot thank them enough for going above and beyond and I will always give them a 5-Star review! read more

Fantastic staff. Fantastic Doctor. Dr Pernell is very professional and helpful. Explaining the why and how. He has great hands and ensures the is no pain involved during the procedure. Maddie is his assistant and she is always a joy to be around. Funny, professional and thoughtful. A great compliment to his staff. The admin ladies at the front desk are also great ensuring you have all the information needed to make an educated decision on treatment and there are no problems with your insurance. Overall, five stars isn't enough to represent the experience when you come here. Highly recommend and I'm a customer for life. read more

I was extremely fortunate to find Dr. Pernell and his staff at Summit Family Dentist. Dr. Pernell focuses on You when your appointment time is present. He doesn't run from room to room trying to satisfy three patients all at the same time. He addresses your concerns in the most professional manner. I've recommended several new patients to Dr. Pernell and each are very satisfied. Good care is hard to find!! Give them a call. read more

Dr.Andy is a great dentist! He and Amy my dental hygienist are very friendly and they and all of the great people that work in his office always make me feel welcomed and at home.When they are working on my teeth they are always carful not cause me any discomfort.I can honestly say that I actually enjoy going to the dentist!! read more

First visit to Summit. Wonderful visit. Very friendly, caring and understanding staff. They were very attentive and showed genuine concern for my issue. I had a crown crack in half and they took care of it quickly. I was really impressed with the interaction between the dentist and his assistant. They worked as an integrated team. I'm very happy that I found this practice. read more

Fantastic staff! Very helpful with scheduling. Very comforting environment. Dr Andy is the best around. Love this place. They make me feel at home. read more

Just started going here after years of not seeing a dentist (a move and two babies got me off track haha), and I could not be happier with the decision! They were able to get me in quickly, all the staff was friendly and personable, and Dr. Pernell was thorough and attentive! I'm thrilled that I found such an excellent office so near my house and with such an excellent staff. Can't wait to bring my whole family here soon! read more

I'm really glad I found Summit Family Dentistry after moving to the Denver area. Everyone that I encountered was friendly and professional. It certainly seems that they have all the latest technology which instills confidence when I need any work done. read more

I have not been to the dentist in a long time. There was no judgment, and I was made to feel welcome. I now have a great dentist and will be going back! They rock! read more

Summit Family Dentistry continues to impress me with each visit. Walking into the office you are greeted by friendly staff and an inviting atmosphere. Dr. Andy is personable and goes out of his way to explain treatment options. My hygienist Amy should also be praised as she continuously provides positive experiences. These are great people and even better healthcare professionals, Denver is lucky to have them. read more

Summit will over charge the copay for a procedure. It is up to you to catch it and verify with your insurance. Then request the refund from Summit. This is a terrible business practice. I was a new customer. Will find another dentist. read more

I can't say how great my experience was today. Sam and Dr. Pernell were fantastic! Answered all of my questions and made my whole experience great from start to finish. read more

When my other dentist had drop us as patients, wo advising us, due to inactivity and is now not accepting any new patients. I called around to get recommendations as where to go. Summit Family came highly recommended. So than I called this office. The staff was very professional & friendly. With my busy traveling schedule they fit me right in within 24hrs. Dr Layne fixed my crack filling quickly & was on my way out the door. He was friendly, funny, & professional. As well they are excepting new patients. Within minutes they had all my paperwork done as a new patient & client. Thank Summit Family Dentist. read more

I had a great experience at Summit for a cleaning and xrays. The staff is really friendly and helpful. My charges for services were fully explained so there are no surprises. My dental hygienist was gentle, friendly and thorough. I got to see my xrays so I could see some problem spots and will be going back for fillings. Dr. Pernell took his time explaining what I needed and made great suggestions. I know I'm in good hands! read more

Zero stars, made me feel like I had no hope . Didn't even try to help!!Not sure what else to say because I wasn't given the chance to see what he is about ?? read more

Very pleased with the professionalism of everyone I encountered today and thankful my secondary insurance is honored by this office. My hygienist gave me some very helpful tips to further protect my teeth and gums. Dr. Purnell asked about my dental history and we discussed my areas of concern. He listened and really explained what he needed to address towards my dental care. This was my first visit and I do plan on returning! read more

I was able to get an appointment for a tooth that had been bothering me fairly quickly. Dr. V was very kind and patient with me, asking the right questions and listening to what I had to say. I appreciate his personal attitude and his willingness to listen.His assistant, Maddie, was very gentle and also very personable. read more

I highly recommend Dr. Andy and ALL the staff at Summit Family Dentistry. He is very kind, approachable, and explains everything during the procedure. I have always had a lot of anxiety when undergoing dental work, and just completed a root canal and a crown. Throughout Dr. Andy and the dental assistants were kind, supportive, and it was uneventful and mostly painless. They went above and beyond to provide excellent care. If you're looking for an excellent practice call them today. I'm very grateful I did. read more

Dr. Pernell is an incredibly talented dentist. The Staff at Summit is friendly, thorough and highly efficient. I highly recommend them for all your family's dental care. read more

Dr. Pernell was able to align my older fillings that were causing pain as well as add new fillings that feel great! I had a crown placed a week ago and I can now chew on both sides of my mouth which I haven't been able to do for some reason or another for a long time. I am very comfortable coming here and enjoy the experience of being cared for by people who genuinely do care. Thank you Dr. Pernell and staff, keep up the great work!! read more

Very profesional, knowledgeable and dedicated group starting from the upfront staff to the dental hygienist and lastly the dentist.

Great dentist office.Very friendly staff. The dental hygienist was unbelievable very friendly Dentist very professional

I'm a new patient who had been seeing the same dentist for the past 15 years so I wasn't looking forward to meeting a new dentist. I researched online and found Dr Pernell. He went to one of the best dental schools in the US, so I made an appointment. I'm currently getting two crowns and a cavity and I couldn't be more pleased. Both him and his staff are genuinely caring and professional. I feel like I'm important to them and that they are thorough. I highly recommend them and am glad I found found them. read more

Dr Andy and his staff are all wonderful. Amy makes an unpleasant procedure, well.. pleasant. read more

So friendly and accommodating. Up to date with the newest equipment. I was very impressed with the professionalism and quality of my check up and cleaning. Great first impression. read more

This was my first visit to Summit Family Dentistry. The place was very nice and clean and up to date on the inside. The hygienist that cleaned my teeth was very sweet and knowledgeable. The dentist himself was also very pleasant. If you have just moved to Denver and looking for a new family dentist practice this is the place! read more

Everyone at Summit Family Dentistry is amazing. I have gone to the same dentist for my entire life until I moved to the Charlotte area. My insurance recommended Summit Family Dentistry, and I am so glad they did! They all put you at ease and seem to genuinely care about your dental health. Dr. Pernell was extremely thorough and repaired a tooth I wasn't aware even had an issue. They all put my mind at ease about going to a different dentist. read more

Dr. Andy and Amy are so fantastic! Plus the ladies at the front desk were so accommodating with the school schedules and helping entertain my littles during appointments. My were thrilled to take pictures and be part of the "cavity free club". Plus it's a beautiful new facility that's state of the art! Can't wait for our next appointment in 6 months. (Not common to say about a dental appointment, know! ) read more

We are new patients at Summit Family Dentistry. The front office staff are friendly and helpful with taking appointments, assisting in getting our records from our previous dentist and explaining what is covered by our dental insurance. The hygienist is very friendly, knowledgeable and skilled in providing a relatively painless experience. The dentist is also friendly, skilled, takes time during his examination and explains needed treatments &/or dental procedures. The dentist personally called later in the day to check on my son after his procedure. The office is clean, comfortable and has the up to date equipment to provide a full service dental visit. I'm happy I stopped by to inquire into their practice and found a dental practice close to our home. read more

I went to this dentist to have a couple teeth looked at. After a couple xrays they sat me down and told me I needed to extract both teeth. Well long story short I went for a second opinion and had nothing extracted but repaired both areas. Be very careful here. read more

Doctor Pernell and his staff are excellent and I cannot recommend them highly enough. Since moving to Charlotte 3 years ago I have seen 6 different dentists and not 1 of them come close to doctor Pernell. He is also very affordable. He is quick, thorough, efficient and knows exactly what he's doing. read more

Thank you Dr. Andy and Kayla for a pleasant, welcoming dental visit! I am pleased to have found such a great practice that is state of the art and incredibly professional, not to mention the warm and relaxing space. Your team is very thorough and efficient and just super nice! I will recommend you highly! read more

I was in search of a new dentist and at the insistence of a coworker, decided to give Summit a try. Amazing staff from front to back. Amy did an amazing job cleaning my teeth and making me feel like family. I loved Dr Pernell. He did a thorough exam and explained all of my options in depth. When I went to check out, Gail was patient and pleasant while I figured out my schedule and she printed out a cost analysis showing my exact out of pocket costs going forward. I guarantee you will be hard pressed to find a Dental Practice as top notch as Summit Family Dentistry. I'm a fan for life. read more

Having just moved here recently from NJ, I needed to find a new dentist which I thought would be difficult given the fact that I loved my former dental office. I think I have found an office that I feel comfortable in. The doctor and assistant were very efficient. I plan on making this my new dental office. read more