Great customer service and detail from the sales team to the delivery and set up team. Reasonable…read moreprices

First off, I have to say that I'm what's usually called a "high maintenance" person with high…read moreexpectations & therefore I'm not easily impressed. I've had many good/average experiences with buying mattresses & furniture etc. The experience we had with this Mattress Firm location was AMAZING from start to finish & we went to SEVERAL places to look & find the best quality for the best price since you usually get what you pay for. Our sales associate Zach was extremely helpful with no high pressure sales. We did continue to look around at a few more places but as he told us, Mattress Firm DID have the best quality & price. He was extremely helpful & I didn't have to come back in to buy what we'd looked at. He also saved me from making the mistake of getting the free adjustable base~we already have the furniture & that base wouldn't work with what we had. He gave us a great deal on another (nicer) base that we did pay for but it could've been a mess to deal with. (I work in healthcare & can't take time off easily) He sent me a link & the purchase was complete & correct! The delivery was free & the delivery guys were also AWESOME! I didn't catch their names but they were so cautious of where they put the items on our hard wood floors & I couldn't be happier with the whole experience! GREAT JOB MATTRESS FIRM! We will definitely be back when we need another mattress or anything else needed that they sell! Thank you to all involved!

My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

Purchased 2 reclining leather loveseats. Waited 11 days for delivery. When they showed up they were…read moreuncrated and showed signs of damage. We refused delivery and the only alternatives for replacement was to wait until August 5th for another delivery or go get them ourselves. Needless to say we canceled the order and will shop elsewhere from now on. There was no effort by management to compensate for the inconvenience.

i happen to be unable to walk and i called crowley after spending time on line with the Stearns&…read moreFoster mattress site was told by a family member to shop local and was never advised they have no exchange warranty should have been told that when she called me back and said you dont want this one you had said earlier that you wanted the firm i i told her i had been reading about the exchange warranty on line so i wanted to try it so now the mattress is in storage and i own a cheap mattress to sleep on

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!

have been buying beds from here for years...getting ready to replace my bed after 10 years...they…read morehave good quality beds and reasonable prices....will take to old bed away and set up the new one...very professional

So grateful for the good people at Hawn Bedding. Their personal, professional and kind service was…read moregreatly appreciated. From the friendly and helpful salesmen in the main office, to the courteous and personable young men who delivered the mattress to my home, it was first class all the way. So great to be reminded that good old fashioned customer service is still alive and well.

Very helpful and best price we found in town for a Queen bed. This is the 4th bed we have purchased…read morewith them.

From the owner: How we Outfit you: It all starts by talking to one of our expert Outfitters to determine your…read moreindividual sleep style and needs. We'll create your Personal Sleep Profile so we can outfit you with a custom solution that fits your body and your budget. A unique approach to sleep We know that everybody sleeps differently and no one solution is right for everyone. That's why we developed our exclusive Sleep Outfitting experience. It starts with your Personal Sleep Profile, a series of questions to determine your individual sleep habits, needs, and issues. From there, we can create a custom sleep solution just for you.

Just got my new mattress, worked with Joe F. he did an amazing job! he was helpful, knowledgeable,…read morekind and offered me a great deal on an amazing mattress! Thankful for the great service!

From the owner: How we Outfit you: It all starts by talking to one of our expert Outfitters to determine your…read moreindividual sleep style and needs. We'll create your Personal Sleep Profile so we can outfit you with a custom solution that fits your body and your budget. A unique approach to sleep We know that everybody sleeps differently and no one solution is right for everyone. That's why we developed our exclusive Sleep Outfitting experience. It starts with your Personal Sleep Profile, a series of questions to determine your individual sleep habits, needs, and issues. From there, we can create a custom sleep solution just for you.

Sleep Number customer service is terrible. Charged twice for new controllers. First order never…read morereceived. They Charged me again. So I paid $200 for replacement controllers that should have been covered by warranty. Terrible Service

any of the other coupons I had one expired even though it said clearly stood in line Black Friday…read morefor a coupon good for that day only got all our stuff to purchase and none of the coupons would scan even had a coupon that didn't expire till 11-30 !!! Asked for a manager and no one could explain why the coupons weren't taking in the system .. you wonder why they are going out of business I will stick with cargo largo and Tj max never going back

The customer service at this JCP is great. There were plenty of people around asking if I needed…read moreassistance. I went there because I was in the area looking for work pants, some nice black slacks. There are plenty to choose from, just not a lot for us tall girls. That's my struggle anywhere I shop. There was a very nice lady in the soft line area that did her best to help me find some. Unfortunately, I left slackless. But I did find a wonderful sweater on sale and a nice $3 shirt.