Before coming to Love To Smile my dentist would scam me out of cavities, tell me my teeth needed…read moreextra maintenance, and I hated going to the dentist. Now that I go to Love To Smile going to the dentist is a pleasure! The ladies inside were so kinda and welcoming to me, they explaining everything they were doing, and I felt like I was wanted there! Truly amazing what quality and effort can do to a person's attitude about going to the dentist! Not to mention the office is beautiful and CLEAN

I went in a couple days ago for my initial consultation and x-rays. They had me scheduled for my…read morefirst half of my deep cleaning just days later, and the other half is next week. Wow. I am so happy Kelsey recommended it. They took super great care of me, put on a fun movie I had to not laugh through, and all were so friendly and outgoing. I tell you this is likely the best dental establishment I've been to. This from someone who looks forward to going to the dentist!

I'm in the Army going to the Command and General Staff College at Fort Leavenworth for this year…read more They don't allow us to miss very much class time, so finding a "one stop shop" for my dental needs was extremely important. The dental office on post lost my trust after the dentist there and his assistant (who are super nice BTW) dropped instruments during my appointment to get a temporary crown. Not only that, but after 3 days the temporary crown fell out when I was eating a sandwich (not something that was even that hard)!! Additionally, when I called the Fort Leavenworth clinic about it, they said that having a temporary crown fall out after 3 days was normal! I just don't see that as being the case. All these shenanigans was after getting referred for a root-canal that should've been followed within 3-6 weeks with the temporary crown. Fort Leavenworth forced me into the above appointment 7-8 weeks after the root-canal and basically told me "tough" at their front desk and to "just be careful" with the tooth that just received the root-canal. Needless to say, that's when I started wondering if I could go somewhere else. The on post dental clinic is severely lacking in customer service at their front desk and a level of competence that I'm comfortable with. After calling TRICARE (insurance) for my procedures, they gave me a list that I whittled down to a couple places. I eventually chose Olathe Smiles Dentistry because they could do all of the procedures I needed AND do them all in one day with NO follow-up appointments (pending any unanticipated complications). The dental clinic (Ebony) on post very begrudgingly set up the referral for me. No one likes confrontation, but I am SO glad I put an end to my suffering at their hands. Olathe Smiles Dentistry was great from when I checked in (Ebony screwed up the insurance referral paperwork that Olathe Smiles front desk ladies fixed PROACTIVELY), to the assistants and the doctors. First, I saw Trish who works with the periodontist Dr. McKenzie. She got me x-rays and helped out during my root lengthening. "Root lengthening" really should be called something else because it's when they cut out gums from around your tooth and sometimes grind down bone. I was nervous going in. However, both Trish and Dr. McKenzie were hilarious and their conversations REALLY set me at ease and took my mind off of the procedure. Immediately following that appointment (same day) I moved from one room to another for the permanent crown to be put in. Dr. Rawalt and Benita (I think) were the ones helping with that. They were both great as well! I can't express how thankful I am to go to one place for fixing the shenanigans related to that one tooth. Even with a sore jaw right now, I am extremely relieved to have gotten the procedures done by a staff that was not only VERY customer service oriented, they showed empathy through distracting and hilarious conversation (anthropology, Star Wars, toddler hyjinx...), and they were competent as well as efficient. Thank you, Olathe Smiles team! You all are great. I don't like going to the dentist, but if I have to do it again, I will definitely come back!!! -Captain Stear (US Army)

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Great service! From the receptionist, hygienist, to Dr Young. No pain teeth cleaning, good…read moreexplanation of service needed. Will recommend to all looking for a great experience.

Always a good experience at Dr. Young's office. Everyone from dental hygienists to the receptionist…read moreWindy are so incredibly nice and helpful. Always upfront about the procedure and costs. I even got a free take home whitening kit. Never had any issues and I've been a customer since Spring 2019. If you're looking for an excellent dentist office and don't mind the drive to Belton, then come out and visit.

Amazing team at Capstone. They were super welcoming and helpful. They took the time to explain…read moreeverything clearly and ensured that I felt comfortable through my whole procedure! if you're looking for a dental office that's professiona, friendly, and makes you feel at ease, i highly recommend them!

Excellent patient care. Beth is a very knowledgeable, personable and truly caring hygienist. The…read moreoffice staff are customer focused and very helpful in determining the best plans/options for specific procedures. Highly recommend.

I've had a wonderful experience with this office! Dr. Yip did my filling, and the entire procedure…read morewas quick, comfortable, and painless. He took the time to explain everything and made sure I was at ease throughout the appointment. Gail and Thao have both done my cleanings, and they are absolutely amazing. They are gentle, thorough, and always make me feel comfortable. Everyone in the office is friendly, welcoming, and truly cares about their patients. I highly recommend this team to anyone looking for exceptional dental care!

I had the honor of being Dr. Trivedi's patient. She is truly one of the best dentists I have ever…read morebeen to, and I always feel like I am in great hands whenever I come in for an appointment. She is extremely thorough and takes her time to make sure everything is checked carefully instead of making the appointment feel rushed. She also does a great job of explaining what she is doing and answering any questions, which makes the entire experience so much more comfortable.

If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

Son had wisdom teeth extraction. They did not supply a quote until 2 days prior to procedure, even…read morethough I requested one twice, several weeks in advance. Any time I needed to call them, had to call multiple times due to no one answering phone. On day of procedure before starting, discussed an impacted tooth and that they could expose and move said tooth since they were already in his mouth. They never said it would have an additional charge until after the procedure was done then said they would advise of amount after sending to insurance. 1.5 weeks later I get a bill for nearly $1,300.00 which was more than I paid for the 4 wisdom teeth to be removed. They refused to discount the additional charges, which were not covered by insurance. They only supplied a little gauze for after care. Other surgeon offices provide enough gauze for full aftercare as well as ice packs. I was treated as if this place only wants your money, they do not care about the patient or treating people like human beings. They also switched the location from where I made the appointment, but no one told me this until the day before when they called to go over what to do before coming in.

Dr. Hinrichs (and his staff, shoutout to the hygienist) are absolute rockstars. I came into this…read moreestablish and brought these poor folks a set of teeth that had been abused for decades. I traditionally have avoided dentists like the plague. My teeth looked and felt like I'd been crunching jolly ranchers 24/7 for 200 years straight. For the first time in a while I can finally eat comfortably thanks to them. Thank you!

Great people! Excellent communication! This team care about you and your dental needs.read more

When I first moved to KS I was worried about finding a good dentist, and Grace Dental quickly put…read morethose worries to rest! They do a great job on all fronts by communicating well, having great bedside manner, and keeping things comfortable during cleanings, check-ups, and procedures. The office looks and feels nice and very clean, too! Overall I definitely recommend this dentist!

Love it here! Everyone is nice and respectful. They don't overbook so when I arrive there isn't a…read moreline out the door or people standing in the lobby. I'm not a dentist fan I feel like most people aren't but I actually don't dread coming here. Always in and out, always straight forward. Good times.