Cancel

    Open app

    Search

    Summit Medical Group

    3.0 (2 reviews)
    Closed 7:00 am - 4:00 pm

    Summit Medical Group Photos

    You might also consider

    More like Summit Medical Group

    Recommended Reviews - Summit Medical Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Susan B.
    12
    152
    68

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Diagnostic Imaging 250 times last month within 15 miles of this business.

    Verify this business

    Valor Medical

    Valor Medical

    4.0(4 reviews)
    0.6 mi

    Valor Medical was recommended to me by a friend for Testosterone Replacement Therapy (TRT) after my…read moreexperience with a local men's health clinic became overly complicated and expensive. I only wish I had made the switch a couple of years sooner. As a healthcare professional, I understand the ins and outs of TRT -- including protocols, potential side effects, and associated risks. From my very first appointment, I was impressed. I met Susan and we immediately connected, having both served in the Army and sharing similar experiences. Beyond that connection, it quickly became clear how knowledgeable and thoughtful she is as a provider. Susan took the time to discuss additional concerns I was experiencing and provided a referral to physical therapy. That referral ultimately led to the discovery of a more significant back issue that had been causing my symptoms. That single conversation set in motion the correct diagnosis and treatment plan -- and I'm now expected to make a full recovery. I can't recommend Susan highly enough, and the same goes for her entire staff. Every visit has been professional, welcoming, and efficient. I'm consistently treated with respect and genuine care. If you're considering TRT or need a trusted family provider who delivers knowledgeable, transparent, patient-centered care, I highly recommend Valor Medical.

    My experience with Valor Medical began very positively, which makes what ultimately happened…read moreespecially disappointing. There are talented and compassionate people within this practice, and there was a time when I would have recommended Valor without hesitation. Unfortunately, over time I experienced what I consider a significant deterioration in care coordination, medication management, professionalism, and clinical oversight. Primary care is more than individual office visits. It is the central point for coordinating specialists, managing medications, maintaining continuity of care, and ensuring that patients can rely on an accurate medical record. In my experience, Valor increasingly struggled in these areas. One of the most troubling examples involved my medication history. I was repeatedly told that historical and current prescriptions could not be found in my medical record, including non-controlled medications that I was able to locate myself. I even provided photographs of prescription bottles and other information showing that the prescriptions existed. Rather than acknowledging that there might be a problem with the practice's records or systems, the discussion reached the point where explanations involving some form of hacking or fraudulent creation or electronic transmission of prescriptions were suggested. As a patient trying to reconcile my own medical record, I found that extraordinary and deeply concerning. There were other concerns involving prescriptions, pharmacies, specialist coordination, and continuity of medication management. I also experienced an incident in which a member of the nursing staff attempted to establish an IV, was unable to advance the catheter, and left it uncapped. Taken together, these experiences caused me to question whether the practice's clinical and administrative systems had kept pace with its growth. I also experienced a serious problem involving Camilla, a counselor associated with the practice. I reported conduct that I believed was inappropriate and unethical. The situation became serious enough that my spouse personally met with Susan and corroborated my concerns. Despite that, I did not believe Valor adequately addressed what had occurred. Valor had also previously agreed to manage certain controlled medications as part of my ongoing care, and that arrangement changed substantially following the dispute involving the counselor. From my perspective, the timing and handling of that change created significant continuity-of-care concerns. What became most difficult, however, was the change in how I was treated. Comments concerning my psychiatric care were, in my opinion, unnecessary and distasteful. Communications that had once felt collaborative increasingly felt condescending and dismissive. That is particularly difficult for me to write because Susan Hicks has an exceptional ability to connect personally with her patients. That ability was one of the things I valued most about receiving care there. Unfortunately, when a professional relationship deteriorates, that same degree of personal familiarity can become extraordinarily hurtful if personal information or vulnerabilities that were shared in the context of trust are later perceived by the patient as being used against them. That was ultimately how I experienced the relationship. I don't believe Valor's fundamental problem is a lack of talent. My concern is that the practice appears to have grown beyond the infrastructure and oversight necessary to consistently support the number and complexity of patients it serves. Growth requires corresponding investment in staffing, record integrity, medication-management systems, accountability, communication, and clinical safeguards. Eventually, these were no longer customer-service frustrations for me. I became concerned about continuity of care and patient safety, and I ultimately transferred my primary care elsewhere because I no longer had confidence in Valor Medical's ability to consistently coordinate and manage my care. I hope Valor takes criticism like this seriously because there are genuinely good people and good qualities within this practice worth preserving. My experience was not entirely negative, and that is precisely why the deterioration was so disappointing. Talent and good intentions are valuable, but they cannot substitute for reliable systems, professional boundaries, accountability, and consistent patient care.

    Photos
    Valor Medical
    Valor Medical
    Valor Medical

    See all

    Summit Medical Group - diagnosticimaging - Updated September 2026

    Loading...
    Loading...
    Loading...