I came into this urgent care as a walk in last week. I had hurt my thumb. It was bruising and…read moreswelling quickly; and I wanted to check if it was broken. Everyone that helped me throughout the entire visit: Robin Alley, Semone, Laurie, Danielle and Dr Brittany Congress!! Everyone was so kind and helpful. X-rays were done. And, a couple of days later, someone from the office called to check how I was doing! I was pleasantly surprised with an urgent care that was not only thorough but kind as well. If you need medical help, this place won't let you down!!

DOT EXAM My experience has been and continues to be…read moreexcellent here when I need to renew my DOT. I was greeted by Dawn who is the on duty manager. She was very professional,helpful, and kind. My DOT physician was Dr Besola who was also very professional, helpful, and kind who made the whole process the easiest I ever have experienced. This is where you go for your DOT.

I was there nearly a year ago. The service was convenient but didn't really help me. Beware of…read moretheir billing department. If you have multiple insurances watch out. They never seem to get the correct info to the correct insurance. they have been called 3 time to correct insurance information to no avail. They just want you to give them your credit card information. I'll never go back.

Need medical care when visiting the Smokies? This is the place to come!…read more I fell and broke my finger while fishing in Smoky Mountain National Park. Maryville was close to where we were staying so I decided to go to Urgent Care. The first two places I went had either a broken x-ray machine or did not have an x-ray technician. Fast Pace Health had a friendly receptionist, an easy registration process, and excellent medical providers. A nurse practitioner evaluated my injury before I received on-site x-rays. The x-rays were reviewed by an off-site radiologist who provide a concise and easily understood written evaluation. They forwarded the x-rays to my specialist for follow up when I got home and also gave me a copy on a cd. It's rare that medical care goes smoothly these days but Fast Pace Health made that happen when I needed it. And by the way, it looks just like the pictures here on Yelp.

I normally go to the White Pine clinic for my wellness visits but today I went to the Newport…read moreclinic for a sick visit. I didn't have an appointment, but they worked me in quickly. The lady at the front desk was especially helpful and the attending nurse was fantastic. The care I received was very professional. It's great to have such caring, professional medical services nearby. They made a sick day much better! Thank you FPC!

My family and I have been patients of Family practice for over a decade. Dr. Hood has always taken…read moreexcellent care of all of us and his nurse Sharee, is second to none. The online portal makes it easy to get updates on test results, etc. without having to wait on someone to call back. Over the last year they've made great improvements to the wait times as well and I haven't waited more than 15 minutes in either waiting room and to see the Dr. I would recommend FPC to anyone looking for doctors and staff who genuinely care.

I've had doctor's appointments at both the main UT Medical Center and at UT Primary Care in Halls…read more The Halls location is soooo much easier to get in and out of. Think no parking garage, way easier to navigate than the huge medical center, and same great care. Highly recommend. Love my Dr. Lindsay, too, so much that my husband is switching to her so she can be both of our PCP.

We have been going here about 10 years and have always had excellent service and care, doctors and…read morenurses are super at diagnosising and treating the normal things that come along. Great place all around

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Finding a quality PCP has been a real struggle for me in the past, but I have found my forever…read moremedical team! From Mary in reception to all of the wonderful nurses, I would love to thank you all personally-- oh and not to mention my new PCP-- Dr. Thurman! She is an absolute treasure! I couldn't be more pleased with my experience. Seriously, if you're considering a new practice or are in need of a physician consider Rocky Hill Family Physicians! They actually made me feel like family. Thank you all so much!

I see Dr. Amy Bentley here and I think she is a fantastic doctor. She is incredibly thorough - she…read moreasks a LOT of questions to make sure you don't forget to tell her about anything and she really checks all of your body, reflexes and things like that. My grandmother, mother, and I all go to her and in fact, I think she may even not accept new patients because she is so busy. I heard that about 5 years ago, though, so that definitely could have changed. I can't recall how long it takes to get in to see her, but I know it wasn't exceptionally long. Maybe a month or so. Also, I had a health savings account and it was only $35 out of my HSA account. Definitely a recommended primary care doctor!

This building, while modern, and clean, is kinda frustrating for it's factory mindset in the way…read morethat they treat people here for Primary Care. While it's nice to have most of my providers in one building, this department has to be my least favorite. I also hate how hidden the stairs are,

Have been a patient here for several years..... I feel mixed about the long wait time and lack of…read morecomfort in the waiting area..... seems to be over booked these days.. keep in mind Dr is only one man...... good experience with the nurses and anesthesiologists..... Every one was tired...... over all Ok experience with good folks.

I wanted to share a concern about my experience during check-in for my procedure…read more When I arrived, I was informed by the front desk that I had a $45 copay. I explained that I was not told about this when my appointment was confirmed, and because I was coming in for a procedure, I did not bring cash or credit cards with me. The front desk staff member said she would speak with Dr. Edmunds. When she returned, she stated that if I could not pay the $45 copay, I would need to reschedule because the office is cracking down on collecting copays. She then asked if I could borrow the money from my driver. Thankfully, my driver was able to help me, but the situation was very frustrating and embarrassing. My concern is that I had already taken the day off work, followed the preparation instructions, fasted, arranged transportation, and showed up ready for my procedure. To be told at that point that my procedure could possibly be canceled over a $45 copay was very upsetting. I completely understand that offices have policies regarding copays and patient responsibility. However, if those policies are going to be strictly enforced, I believe patients should be informed ahead of time, especially before a scheduled procedure. A courtesy call or reminder letting the patient know the amount due at check-in would help avoid situations like this. I am not refusing to pay my copay, but I do feel the communication could have been handled better. Patients should not find out the day of a procedure, after fasting and making arrangements, that their appointment may be canceled due to a payment they were not made aware of in advance. I hope this concern can be reviewed so future patients are properly informed before their procedure day.

Jennifer Eisenhower, FNP is simply amazing. She has listened to me diligently, and was unrelenting…read morein discovering what exactly was happening to me. it was complex, and multifaceted. She ensured I went to every expert for proper referrals, and then used everything to make sense out of the most confusing symptoms that ranged across muti-systems. I am forever grateful to her, and I will follow her wherever she goes! Also, Kathy Kelly is an angel and works the front, phones, and everything else possible to ensure referrals are scheduled, etc. On the days that you're worried walking in, she ensures that you are smiling and feel like family. Jennifer is the same way. I trust them so much, and have a sense of peace now with my health.

No doctors office will be perfect but these folks come close. It is easy to get seen for an…read moreappointment. The staff is accommodating. The doctors take the time to talk with you. I've never had to wait very long. It is a little bit of a drive from my house but worth it. If you take the back roads, depending on where you are coming from, it is a scenic drive with no traffic.