I dont think its any surprise that staying at the Omni is a top notch experience, but I was…read moreincredibly surprised at how family friendly this resort was. I came here with my Husband before we had kids and was expecting myself to have to eat in the room to keep my feral kids out of the way of the guests, but that could not have been further from the truth! Stayed at the Omni with my three kids, 5 and under, and in laws for a few nights and had an incredible experience. As soon as we arrived, everyone was incredibly friendly. Nick gave our kids a very warm welcome and handed them all super nice kids welcome bags. He was also the last person we saw when we left and he did a great job, super friendly! The resort has plenty of outdoor areas for the kids to run around and get some energy out. The indoor pool was perfect for kids. Only went up to 4 ft and there was a 1.5 ft wading area for the babies. There is a toy store on site in case you want to get the kids something. Of course the arcade was a huge hit for our kids. All of our meals were wonderful. We had the best servers. Elena, Peter, Dilek were awesome. Elena made us feel so special and treated me and my mother in law so well! Adam was super helpful and always hustlin around the covered porch area. After the kids were asleep we were able to sneak out to the Conservatory bar (beautiful views of the mountains) and Ben made delicious drinks. Overall we loved it, highly recommend for families, and we will definitely be back. Thank you Omni team!

This is a somewhat difficult place to rate. I was here for a couple full days in May with near…read morestellar weather so views are astoundingly great with mountains and sunsets featuring. The outside when weather is this nice is really good, ample porch seating and exterior reception areas. The food imo is ok. The first meal was a "simple" BLT with really soft and kind of fatty bacon. The soda was also flat. Summer staff return and gearing for the season might lend to this. The exterior temps were hot one day and the lobbies and hallways were just plain hot, too. My room AC ran nonstop and failed to break 74 in the room. The suite was nice if not outdated a bit with carpeted floors that likely met the style of an old hotel but felt old. The Cave bar is a must. Omni is showing signs of reparation on this hotel which shows the grandeur of its day, great molding and architectural accents, but also fighting termite damage, actual termites and bees, one of us was stung in the dining room, inside. The staff is seasonal, with that some younger folks learning the system and very friendly while others, like bellhops seeming disinterested. It's wrapped as looking luxury but with practical gaps in execution.