What a great guy! I took our Jeep to his shop, on a Friday, hoping he could find out why our Jeep…read morewouldn't run at idle without dying. We left the Jeep there about noon, and he said, "I can't promise, but we'll try to look at it before closing time". It turns out that we forgot to leave him the key for the lock on the engine compartment, so when he did try it was locked. So we came back at 6:30 PM (two hours after their closing time) and he was still there working on another vehicle, but he came over to look at our Jeep. He spent about 15 minutes looking at various things, then finally adjusted the mixture screws on the carburetor, and, voila, the Jeep was running great again. I asked him how much we owed him and he said, "no charge"! What a nice guy! And this isn't a one-off deal for me either. I've been using R&S for years, as a Tiburon resident, and every time, have been happy with the result.

Asked for a quote to mount/balance tires & setup TPMS…read more Quoted me $330 to change tires and another *$500* for TPMS programming and claimed it would take three hours to do. I spoke to America's Tire, Costco Tire, and another tire shop. I also posted to the forum for the car. Every single source told me it takes 5 minutes and they do it either 1) free as part of mounting/balancing or 2) roughly $10 per tire. Feels like they are just making up prices unfortunately, which is disappointing because they are so close and I would have loved to use them. FOLLOW-UP: Spoke to shop owner. He clarified, but the response is not exactly as stated. 1) the first quote was $330 + $500 for installation. I pressed and the guy insisted/mansplained me that it took 3 hours to do and he had done hundreds of them, 2) he then left me a voicemail, which I have, where he told me the updated price was $535 total, was it was not line item out as described. 3) the third call, the owner told me they would only charge TPMS if required but couldn't guarantee it and that he had to buy a $500 device and pay for updates every six months. My intent is not to harm a small shop, but I do think Yelp needs to be intellectually honest. The simple fact is that all three of the quotes he gave me were way off-market, and only when pressed did they revise their number. Don't love the revisionist history.

Buyer beware. I…read morebrought my Volvo in for a timing belt replacement quoted at approximately $1,500. The next day, the shop informed me that they had damaged my vehicle in an accident involving a lift and would need to send it to a body shop for repairs. What should have been a routine service turned into several additional days without my car. The damage was ultimately repaired, but I received no loaner vehicle, no rental reimbursement, no discount, and no service recovery of any kind for the inconvenience caused by the shop's mistake. When I finally picked up the vehicle, I was presented with a bill that was more than $500 higher than the original quote. When we questioned the increase, we were told additional work had been performed. However, no one had contacted us for approval before completing the alleged work. After we pointed out that we had never authorized the additional charges, the extra amount was removed from the bill. Accidents happen. What disappointed me was the way the situation was handled afterward. Damaging a customer's vehicle is bad enough. Providing no compensation for the delay and then attempting to charge for unapproved work turned a mistake into a trust issue. Needless to say, we won't be returning.

Sadly this legacy Auto Repair firm has seen the Manager labeling my BMW 740i ('97) a dinosaur not…read moreworth maintaining, yet it's a classic I've spent well over $10500 to keep on the road; it's a diamond n the rough & everyone who's seen the immaculate condition I keep it in are surprised @ the poor service I've experienced. They keep charging well above market prices a to do little to persuade me they're competent! Grossly overcharge for parts; mislead on sourcing parts & simply can't be trusted I'm sad to say. I prefer to not be negative toward any business & A&A Automotive is no exception but they've crossed the line! Stay clear unless you're clear about the work required & tge associated costs.

Fantastic people. Dave is amazing. Guy and can do almost anything. Top-notch bodywork and a guy…read morerips on the guitar.

Dave repaired my crushed car back to new in less time than any other body shop, and at a much lower…read morecost. He also drove my car to my mechanic next door for an A/C repair, saving me more money because he had the front end removed for the body work. So, if your vehicle has taken a great fall like Humpty Dumpty, and you can't afford all the king's horses and all the king's men. Then, use Dave because he will do a better job of putting your car together again. You Dave's decades of experience because he does all the work himself.

Marin Auto Works is an exemplary Mill Valley business. Chris is wonderful to work with, and after…read moresuccessfully completing several service requests over the past couple of years has my full trust. He most recently replaced a belt and did a tune-up on my 2021 GTI. I thought l'a been hearing some clunking noises and he was kind enough to drive around with me today (at no cost) to evaluate what the sound was. Super patient and trustworthy, I give Chris and Marin Auto Works all the stars!

Great service from trusted technicians. Highly competitive prices. Highly recommend!!read more

Very professional service! I went for an oil change, and Elias was communicative letting me know…read moreexactly what the service would include, as well as when it will be ready. I'll definitely be using their services again.

I had a scheduled appointment for a wheel alignment and arrived at the agreed time. When I got…read morethere, I was told that I would have to wait approximately another hour despite having an appointment. What made the experience much worse was the way I was treated afterward. The person at the shop approached me and started criticizing the way I had driven into the area, telling me that I was driving fast "like a police officer." I told him that if he believed I had actually done something wrong, he was welcome to write me a ticket. Instead of handling the situation professionally, he then told me not to come back to his shop. I came here as a paying customer, on time for an appointment, expecting a simple wheel alignment. I did not expect to have my scheduled time disregarded, then be confronted and ultimately told not to return. Regardless of the quality of the mechanical work, this was an extremely unprofessional and disrespectful customer-service experience. I would not recommend this business based on the way I was treated. If the lift was inoperable, the professional thing to do would have been to notify customers with scheduled appointments before they drove to the shop. A simple call or text would have saved everyone time. Customers' time matters too -- time is money. I have attached screenshots because the business owner keeps changing his public responses and his version of what happened. In his first response, he apologized for the inconvenience caused by an inoperable vehicle lift. In his later response, he claimed that I did not have an appointment at all. His description of the driving incident has also changed and become increasingly serious with each response. I am not going to argue about these accusations. I am simply attaching screenshots of the owner's own responses so that anyone reading this review can see how his statements have changed and draw their own conclusions.

Eddy was awesome! Courteous, professional, and got me in and out quickly. Price was very fair. I…read morewill definitely be back.

Eddie is awesome, attentive and thorough. He always takes great care of my car and gets me in and…read moreout quick. Prices are a bit high, but fair for the area and well worth the extra attention to detail.

These guys are THE BEST!!!…read more Installed my new wheels, pointed out some small true issues with the wheels. They are fast, nice, and great communicators. Such a high quality shop. Strongly recommend!

I really like Malugani's! I have been coming here for the last few years for tire rotations and oil…read morechanges on my Range Rover. They are always reasonably priced, professional, and easy to work with. Recently, I had some more extensive steering and brake work done and I was very pleased with their work. Malugani's is a great family-owned business that is practically a Mill Valley institution. I highly recommend them for any of your automotive needs! (Btw, they have free donuts for customers on Fridays!)

How often do you hear people say they trust their auto mechanic implicitly? It's rare…read more This is why I am a devoted customer to Masters European. My beloved older car has parts that are naturally wearing out, so I see these guys a couple times a year for general maintenance, and the random head scratcher. Each time, I feel like I'm interacting with good friends. They are always warm, respectful, diligent, extremely transparent and fair. The integrity in this shop cannot be beat - true human gems. I especially appreciate the time they take to honestly explain, in detail (which I love), what's going on, why and options for how best to proceed. I'm so grateful to have found this shop and crew. I know you'll feel the same way. P.S. These mechanical magicians are especially good with the random head scratchers.

Wow this place is amazing...never thought I would say that about a car repair shop. The repair we…read moreneeded was complex and lengthy. They did an excellent job keeping us informed and updated. Never have I experienced such professional and efficient service from an auto shop. Leigh, Keith and their entire team really care about their customers and it shows in their quality of work and how they talk to you! I have finally found my go to auto repair shop!