Certified Heating and Cooling,Inc. $$$…read moreSERVICE REQUESTED: I have an annual agreement with this office, and it has been a great value. A few weeks ago my upstairs A/C was being examined at the start of its semi-annual checkup. The associate notified me that the air handler in the attic was dropping its insulation from within, and this would create a problem with continuing the standard semi-annual checkup. This necessitated scheduling an associate on a different day to basically rebuild the air handler. Understandably this was a long project through the day but was completed to our satisfaction. QUALITY: The different associates whom we have seen over a long period of time have been exceptionally professional and courteous. VALUE: Everyone decides what they describe as value. For us it's the confidence that our A/C units will work through the summer and winter year after year. Having a service agreement gives us that peace of mind. SUMMARY: These people have demonstrated exceptional courtesy (every phone call is a new pleasant greeting, every time). One has to have trust in the service people with whom they do business. For me, these people are very highly recommended.

My AC wasn't working yesterday so I called Certified and they said they would send a tech as soon…read moreas someone was available. I was so pleased that Jesse arrived at my home about an hour after I made my call. this was the hottest day we've had so far and it was a Sunday. The response time was excellent! Jesse looked at the AC unit and immediately knew what was wrong. he had the part on his truck and immediately began installing it. he worked very diligently to get the part installed and get my AC running smoothly. I was extremely pleased with not only his technical expertise, but also his professionalism, his diligence , and his pleasant demeanor. He reminded me that my contract was up for renewal and by renewing, I was able to save money on the part and the service call. Thank you Jesse and thank you, Certified!! Karen from Naples

Thank you one way air. My home was 86° at 7 pm at night. Much to my surprise they sent a very nice…read moretechnician and with in minutes I have cool air. Also gave me advice on Temp moving from Kentucky I have hard time dealing with the heat. Lol awesome service everyone always very nice and appreciate that so very much. Great company highly recommend

Stay away from One Way Air…read more My experience with One Way Air has been one of the most frustrating consumer experiences I have ever had. What started as a preventative maintenance visit turned into a sales appointment before the scheduled maintenance was even completed. Instead of performing the service I requested, the visit quickly became focused on selling me a replacement system. For approximately two years, my preventative maintenance visits repeatedly included discussions about replacing my AC system. The final maintenance visit became a sales conversion that resulted in replacing an operational system. I was sold a two-stage HVAC system specifically for humidity control and improved comfort. The system installed did not match the configuration I understood I was purchasing and has not performed as represented. The problems started immediately after installation. Within the first few days, I observed installation concerns, including an improperly sealed filter/media cabinet, sealing deficiencies, condensation issues, and areas of the installation that were visibly wet. Within about 10 days, I observed rusting screws and dripping sealant (mastic). A newly installed HVAC system should not be showing these types of issues. The system also developed a blower motor/module failure requiring warranty repair. My home is still not cooling properly, and despite documentation showing the blower is not operating correctly, One Way Air continues to dispute the issue rather than resolve it. The warranty repair remains incomplete, and I still have not received a clear corrective plan. One Way Air has been to my home approximately five times since installation, yet the problems remain unresolved. I was forced to hire two independent HVAC professionals at my own expense because the issues were not being resolved. Their evaluations documented concerns that remain unresolved. It has now been approximately 40 days since installation, and I am left with an HVAC system that is not performing properly, an unresolved warranty repair, and no clear path forward. I replaced an operational AC system expecting improved comfort and reliability. Instead, I ended up with a system that performs worse than the one I replaced. The lack of communication, follow-through, and accountability has completely eroded my confidence in One Way Air. On Monday, Ryan advised that he had received my emails and would be sending a written course of action "momentarily." As of Friday evening, I still had not received the promised written plan. The responses I received did not address my specific questions, provide supporting documentation, or offer a clear corrective plan. They felt like repeated explanations without resolution or accountability for the documented installation and equipment concerns. Do your research before hiring One Way Air. Get everything in writing before giving any money. Make sure the exact equipment configuration, performance expectations, and scope of work are clearly documented. Do not rely solely on verbal representations or a generic invoice that only lists model numbers without clearly explaining what you are receiving. If I had known this would be my experience, I would not have hired One Way Air. Learn from my experience: verify exactly what equipment is being installed, get every promise in writing, and make sure you fully understand what you are receiving before you pay.

I called Josh with a problem I thought I had. He was very kind and was…read moreable to solve my problem. The best part he was honest and never suggested that I make an appointment!

Enchanted Air responded quickly to my issue. I was so impressed, I signed up for the maint…read more package. My first visit they fixed my heater, which hasn't worked correctly since it was installed 4 years ago. Very satisfied.

We had an issue with our bamboo flooring lifting in a bedroom. Initially, we thought it was an…read moreinstallation problem, but it turned out to be a moisture issue in the room. We contacted iMold, and from our first call through the entire remediation process, they were outstanding. The team was professional, respectful, and knowledgeable every step of the way. They kept us informed about everything that was being done, communicated clearly about scheduling and when they would be at our home, and thoroughly investigated the source of the problem. They not only identified where the moisture was coming from but also resolved the underlying issue. From the flooring demolition to the drying process and final resolution, their attention to detail and customer service were exceptional. We highly recommend iMold to anyone dealing with moisture, water damage, or flooring-related issues.

Sherilee & Pedro were very professional and did a great job helping remediate a leek around a…read morefaulty seal with our water heater vent/pipe.

Excellent service, fast and affordable. Anthony was extremely professional and absolutely has an…read moreeye for aesthetics. Very happy with the finished product. A+ service and will recommend to friends and family.

From the owner: We specialize in Residential High Efficiency applications, system design, indoor air quality and…read moreHVAC home automation