My previous State Farm agent retired, and unfortunately, I ended up with Nelson. The first thing he…read moredid was call me three times in a row while I was in a meeting, demanding that I call him back immediately. I emailed him to ask what was so urgent that it warranted multiple calls in a row, but, of course, he never responded. Then, I received a notice that he had canceled my policy without any explanation. Thankfully, I was able to find a better policy elsewhere for a lower price. If you're looking for an agent who is both annoying and unresponsive--and might even cancel your policies without notice--then Nelson is the one for you!

Great friendly staff and service. Switched over from another company. Nelson Pinto saved and…read morereduced my premiums with better coverage. Now I have all my cars and house through him. Thank you!!!! I highly recommend anyone to call his office!

I can honestly say this company is truly into customer service. Once you get started and set up…read morethings are easy. Everyone I have ever spoken has been caring and attentive. And there is always someone live available to talk to! But it is also easy to work with their website. I like that they send out several timely reminders so nothing ends up falling through the cracks and with phone numbers to make it easy to just call. All offices and phone staff are friendly and can easily retrieve all the info to make changes smooth. And a big bonus is how the company created very flexible terms so any changes can be handled easily including extensions of loans or getting news ones fast. I love this company and tell the workers this too.

Handed the title to my 2015 Lexus to obtain a title loan. They did not approve my loan due to my…read moreex's name still being on my bank statements. They refused to give me back any documents I handed them including my bank statements, copy of my drivers license, copy of my registration, etc. The staff member was nice until I asked for my documents back, she rudely let me know they would shred the documents. I requested she hand me the documents again then she reminded me they have them on email anyway and still refused to hand over my personal documents. I found the process to be difficult, time consuming and at the end rude.

We have been with Kevin Dunn with Fidelity over 16 years. We 100% trust and recommend him. We have…read moreour sons accounts there as well as many other Family and Friends. He is very knowledgeable and friendly. Kevin's contact info: Phone 775.853.3728 Ext 54162

Had a very nice and informative meeting with one of their advisors…read more Beautiful office with high security.... and snacks ;-) There is a bowl of snacks in the wait room. I am at that age where you evaluate if working may be a financial hinderance vs a benefit. One should have that problem and I am grateful to consult with experts to help me figure it out. I met with Shaun who was more that helpful and spent an hour and a half looking at charts, explaining pros and cons and what the Fidelity Team could do for me as I venture into this phase of my life. Have some homework to do to figure out next steps.

Liz was very helpful. I was able to receive money in 15 minutes…read more !!!!!!!!!!!!!!!!!!!!!

Liz and Nicole were wonderful and nice. Very fast with helping me and awesome at there job.read more

I had recently listened to a Chris Abts' broadcast on TV about reducing taxes during retirement…read more(both my wife & myself have been retired for years) so I called Cornerstone to see if I could learn more. I told them I wasn't a client but asked if I could get more information as I had missed part of the braodcast. Their Marketing Director Nikki White invited me to come up and talk to Jeff Martin , one of their Financial Advisers, to analyze our situation during a free "Discovery" Session. I was instructed to complete a form that would give Jeff our financial picture and also to bring along our last 3 years of tax returns so he could best advise me. I double-checked again to make sure this was free and I was assured it was. When I arrived at their office I was greeted enthusiastically by their staff and then Jeff came out to meet me. Jeff spent over an hour going over our financials and tax returns and gave (again "gave" is the operant word since this was free) me great advice about upcoming tax law changes. Jeff is very knowledgable, professional, friendly, and pleasant. He listened patiently while I laid out our finances and only spoke for clarification. He then analyzed our situation and made some great suggestions. At then end of our time, I thanked him profusely and he assured me he was in this business to help people make good financial decisions and his reward was my thanks. Clearly Chris' management style & philosophy is evident all through the organization. What a wonderful & pleasant experience this was. If I was anywhere else in the stages of investing or planning for retirement, I would have signed up with this company. I highly recommend this firm.

I've invested with Cornerstone for a few years now. I like that there are no fancy market plays,…read morejust solid financial models. Even in this market, I feel comfortable with my investments with Cornerstone. Chris and staff are very friendly and knowledgeable. They take the time to explain the details of how your investments work. They also do a great job of job of helping you set up a retirement plan.

After a negative experience with one of the big banks alleging wire fraud, we had an urgency to…read morestart our new accounts since we recently moved. Raffy was professional, friendly and patient with us as he explained options and gathered our information. I was a banking manager for over 30 years, and he's someone I would have wanted on my staff. In addition, the difference between a big bank and a Credit Union is night and day. What a refreshing experience!

8/9/2024-updated review…read more. We've been members since 2017 (when we moved here).. Yes, they do have a turnover with employees, but who doesn't?.. We had an appt. with Jessica Smith.. All I can say is Amazing! Very professional, courteous, and friendly. She answered all of the questions and her thorough answers were welcomed. I am so happy that she is at this branch and she will be our #1 contact person. * we did start a conversation online with a member services employee, but never thought of going into the branch... lol.. Needless to say,,fate arrived when we met Jennifer.

I do not want to be contacted because there is nothing that can be done to undo the damage we…read moreexperienced. I would not recommend Tara for any services. Because of her, there was a loan mix up that caused our loan to be delayed by 60 days, as well as cost us $8,000 extra because she failed to identify the right loan for the home we were buying and we had to pay the sellers loan fees on another property in order to keep the property we fell in love with. In addition, we wasted more time because I had to scrape off money to pay additional debt to try and get a conventional loan after she advised me to. That turned out to be a debacle because we still ended up having to do an FHA. We then were out another $2,000 because Tara did not verify the funds on our initial deposit. She had months to tell us so we could prepare but instead at the last minute we had to scrape money together. She does not communicate the process nor did she keep us informed of next steps. Instead, when we were stressed out and in tears, her comment was, "I'm not your counselor." Our friends and family could not believe the hoops and stress we went through. They told us they had never had anything so unprofessional happen. We are glad this experience is over and very glad we are done with this company.

Brian did a great job getting our loan approval on a tight timeline with the passing of our Father…read more I had tremendous confidence in his ability going above and beyond at every opportunity. Brian made the application process user friendly leveraging technology, his team of professionals and a good old fashioned phone call to keep us in the loop. He worked harmoniously with our realtor to create a seamless process. Brian locked our rate the night before a market increase saving us money! He really knows his numbers, programs and has his finger on the pulse of market trends. Brian was empathetic to my family's situation by attending the celebration of life for our Father. The family greatly appreciated him. I enjoyed the post thank you card and gift welcoming us into our new home. I highly recommend Brian.

I recently moved to Nevada and needed to change my health Insurance carrier. A friend…read more recommended Reliable Alpine Insurance. I am so glad that I went with Reliable Alpine Insurance! I was able to get coverage that surpassed my prior policy. In addition to my healthcare coverage I was able to add vision and dentistry at a price I could afford! I highly recommend Reliable Alpine Insurance! That was a perk I didn't have before!