Bear with me, this is long -- I'm enraged. If I could give 0 stars I would. I just left the…read morefacility, within 5 minutes before closing. I got there at 7:35 and Summer was the one to "help" me. She was being very short when I asked about the prices and after a few pricing questions, she disclosed that we only had 20 minutes and that I wouldn't be able to tan because I'd be "messing up with her time" and that "she wanted to go home". Then I asked her "would you please let me get a tan? We still have 20 minutes, the paperwork shouldn't take that long" and then she got loud with me, called me rude for demanding for a tan. I then told her "you're reading too much into it, I literally just asked you a question and you started being rude and loud". Then she protested "I'm not being rude! We will do the paperwork and I'll see how much time we have, how does that sound?" After I replied with "that's good" she mumbled "Jesus Christ". After all the 5 sheets of paper I had to initial (because that's a lot of paperwork and that will take too long) she told me "okay, I have to clean the Versa and you'll just gonna be able to do a base shade, no add ons" that was at 0745. "Can you please just add a bronzer? I know that the Versa gives an orange tint without a bronzer and I don't want that." She refused and said "no. That's all I can do for now. I'm already gonna spend a long time closing the store because of this." I then started checking other facilities times and yes, they all close at 8pm. So I said "yeah, this is not gonna work for me. I'll just come back tomorrow. What's your name?" She didn't respond, she didn't even look at me. I persisted, maybe she didn't hear me: "Hey, what's your name?" She again, didn't respond and kept messing with the papers on the table. Then I asked a third and last time "Whats your name? Are you gonna ignore me?" She then looks at me and said: "I'm not gonna give you my name because I know you're gonna try to get me in trouble!" Fed up, I then told her to cancel the contract. She then complied, said she'd do that and yelled at me "we reserve the right to refuse service to anyone, you better leave right now before I call the cops!!" So then I brought my cellphone camera up and told her to repeat it, she calmed her tone down, told me she wasn't yelling. I asked for my paperwork back, and she refused a bunch of times. I sinsisted and said again I'd be cancelling the contract, so finally she gives me my contract paperwork. I then left. I would love to post this video. What a joke of an employee. P.S.: I ended up getting her name confirmed here on the reviews because of the call she took while "helping" me. Remember to be kind folks! Especially in a customer service job! I've NEVER in my life have been treated so poorly in any type of salon.

I've been tanning here for a few months now and it's a great place to go! very nice beds with a…read morefriendly and kind staff who ensures cleanliness and meeting everyone's needs. Amanda is also always kind whenever you come in, she's such a light to the company.

Can't say enough about my spray tan! I got it on a wednesday evening, then traveled to florida the…read morenext day and although i was incredibly sweaty it didn't leave any streaks or anything! Then spent 3 days in a pool and ocean on a cruise ship and saw very little wash away! Overall very happy with the quality of this tan! Looked super natural and didn't irritated my skin or anything!

I was a little nervous about my first spray tan, but Alaina was AMAZING!! she was so professional…read moremade me feel so comfortable and did an amazing job! My husband even commented on how great I looked and that I should do it more often. I've always been self conscious about wearing shorts and dresses but since I'm not so white I've been enjoying letting my legs out a little bit. Definitely going back to her!!!

I love coming to Kelly. She is a one stop shop. I love her tans, and waxing. She has great hand for…read morewaxing and I know cause I have been getting waxed for years. From eyes brows to Brazilian. She is great. Her facials are top notched. There at easy parking in front and the building is a sweet Victorian home. You will love coming here!

I love love my lashes! Kelly is so professional and has an amazing personality to match! Her studio…read moreis very comfortable and I can't say enough great things! Can't wait for my lash fill!

Shea is wonderful but Courtney lashed out on me in a VM...as a business owner. So dissapointed. Now…read morehaving to go to a competitor. WOW. her response is a straight LIE. She knows that. Petty. Pitiful.

I've been going to sassy on and off for 3 years while being stationed at fort Carson. They have…read moreincredible customer service and their tanning bed works amazing. The owner Courtney is very very nice and I'm so glad I gave my money to this business over any other tanning company.

I've been coming to Tan Your Hide fir years and the experience is great. Cari is such a warm and…read morewonder person. Her customer service is outstanding. 5

The customer service is pretty below what you can expect from a business like this! They put a hold…read moreon my account and didn't even bother to call me to let me know whatever the reason was. I only learned about this when I drove over there to tan. And the front desk person says "Well, I didn't put the hold, and I don't know why it is on hold" and didn't let me in a tanning session even though I paid for the month and signed every paper they put in front of me. So I wasted 40 min of my life driving there and back home for nothing. This tells me that don't value my time at all. Disappointing! Tanning beds are the same everywhere else.. if customer service is not the differentiator, what do they have to offer?!?

This establishment does not keep it's facilities clean between clients. I have twice now had…read morereactions only on the portion of my skin touching the tanning beds. At first I thought maybe they had a new cleaning solution that was the issue. I brought it up to staff and they assured me no changes had been made to their cleaning protocols. Upon returning, a staff member that I had discussed the issue with previously told me that she figured out the problem and that it was because the client before me had used a "tingle lotion". This would make sense with the reaction on my skin. This clearly indicates that the salon is not properly cleaning the beds between clients. Additionally, I was informed that the SlimSpa unit I have been using for over a year, required a suit to wear for health and safety protocols. This was never discussed with me and the other day was the first time anyone had ever asked if I had a suit with me. This again is showing that this staff and facility is not concerned with hygiene or safety of its clients. When I discussed these concerns with management, and that I wanted to cancel my membership they immediately refused. They even went so far as to lie to me and tell me that the skin reaction I had must have been a new medication or vitamin I was on and ignored the fact that the staff memeber had admitted to the reaction being from a previous client's lotion. I strongly recommend people stay away from this company.

Absolutely love this place. Super friendly and knowledgable Staff…read moreVery clean . Very good tanning beds. I would not go anywhere else then this location.