This is the worst place ever! Terrible service. My daughter set up a birthday surprise appointment for me . I've been late for six minutes they rather charge for $25 fee and not give me a pedicure Service. read more

My experience with Bella was amazing. She was so friendly and funny we had great conversations while she ATE my nails up!!!' Definitely will be a repeating customer. read more

Sun Palace - Nails - Cosmetics & Beauty Supply Near Me - Medford, Oregon

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I've been getting my nails done here for years and have never hated a single set i've gotten, They are all such amazing people to be around and do the best sets i've had for a super reasonable price! read more

Worst manicure I've ever had in my life. $65 for this lumpy, bumpy, wavy trash. They look like a toddler did my nails. read more

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Coming from out of town the staff was able to get me in and take good care of me. Not only was the reception incredibly sweet but my nail tech Issac went out of his way to ensure I was taken care of and comfortable the entire time if you're ever here do yourself a favor and book with Issac loved my experience and set! read more

I've been getting my nails done here for a few years now. The techs are great, the place is clean and welcoming, tanning beds are amazing and the red light bed is incredible. read more

WORST EXPERIENCE IN 30 YEARS OF NAILS. I had a set of acrylics done. Asked for an experienced tech, got a new graduate. The first day 2 of the nails had all the gel polish peal off. I went back and someone else re-did them in a different polish. The next day they both peeled off. I simply painted them at home. Went in to get them filled again, and asked the manager, who aske the owner for a discount an she refused.... read more

So incredibly frustrated! Booked a full set of nails and a pedicure on a Sunday morning and as I am walking out of the house I get a call from the Salon telling me they had to cancel my appt because the nail tech called in sick. I was literally flying out to Vegas that same night and had to find another salon on a Sunday to get worked into. Then a few weeks later I schedule to have my nails filled. I go to the appt and they ask what I want, I asked for a two tone acrylic fade and the tech gets started. After applying the bottom color and starting the top portion the tech says " this just isn't fading how I would like it to " I told her I thought it looked good and would be fine so we continue. At the end she tells me that she is going to add chrome to the top so it looks more blended, I said ok and all was good. I go to pay and it was $86! I was in shock and in a hurry to get back to work since I was on my lunch break so I didn't have time to ask why. I got back to work and called to ask why and I was told I was being charged $15 because I had nails from another salon on and $10 for the chrome! I told the receptionist why I had to go to another salon for the full set, due to their tech calling out sick and me having to cancel my appt and that I didn't ask for the chrome the tech wanted to add it. She tells me she will see what she can do about the chrome charge but nothing she can do about the $15 charge, I said I want to speak to a manager because I had to go to another salon because their tech called in. She said she would leave a message for her manager but she was not in, so we will see if I get a call back and if they make it right! read more

I go here often for my nails and tanning! The nail techs do a great job! I'm kind of particular about my nails and the ladies here all do a good job so far (I've had 4+) read more

I haven't been here but I wouldn't be welcome if I tried. I've lived in multiple states and have never been asked to leave a card on file to make an appointment. I don't feel comfortable with this and they don't want to try and make it work so they have lost a potential customer. Thanks Sun Palace. read more

Okay wow, So much better than I expected and I love the customer service here. I got a nail fixed and I'm from out of town. 10/10,reccomend read more

I've had manicures with Ty (with acrylics), tans and a pedicure with Cheyenne at Sun Palace. Each of my experiences has been above my expectation. I am so pleased to find a place with this level of service and product. They actually care that their customers are satisfied and look great. I was going to a discount place (the turn em and burn em/fastfood type) and I always left non-plussed with the results. I'm now paying about $5 more and getting the results I've been seeking. I am a business owner (shameless plug: Completely Floored Flooring Store) and I know the work that goes into being committed to giving clients the best experience possible. So glad I found a place with the same philosophy. read more

ATTENTION.... DO NOT GET BAMBOOZLED! Sun Palace is taking advantage of their customers by over charging and UNDER-DELIVERING. Who has ever heard of a pedicure without a soak?! I have never been more upset after a nail appointment that is meant to be a relaxing time. I booked a mani/pedi only to get gel polish slopped on over my cuticles that never got taken care of, rough filed edges and blotchy polish that is already chipping 24hr later. I booked the "master" technician as well, Tye. A "master" tech would know if you paint cuticles they will peel... I went to go pay for the service to find out it was $82!!! You are robbing your customers! What service you provided wasn't worth $30 let alone $82!! Mind you I was in and out in 30 minutes. I will never come back to this establishment. I feel like I got robbed. I don't take kindly to owners that take advantage of their customers. spend your hard earned money elsewhere. read more

This place is okay. They have nice techs who are fairly new. It was just hard to get in for fills because they were booked out.

Have been coming here for years for the UltraBronze tanning bed. They are the only location from Portland, OR to Southern California that has one. The facility is always clean and welcoming, with great prices. Reason I finally got around to a review is their new Assistant Manager, DeAna. Talk about professional, helpful, and so humble! She is by far the best employee they've had and I'm really happy to see her moving up. read more

First off the lady who answered the phone was kinda of rude, I was there and wanted a pedicure she stated I need a CC to make appt. She said it was policy I explained I don't use cards I wanted to pay cash, she said I needed to wait she needed to talk to a manager... I was outside the business waiting for to come in, another lady came on the phone and said I needed to pay for my appointment in advance for their cancellation policy. So this place wanted to charge me to wait which is bs, but went to another place instead which everyone was so polite and not snobby. In closing if you want a snobby place to go this is it... rude people lost my business and will not a repeat. read more

Highly recommend! Friendly nail techs and wonderful experience. They also guarantee their work and will repair nails if anything g goes wrong with them :) read more

The work was good but not good enough for the price, I got one color and paid $72 for a short fill set of acrylics.

How badly I was treated. Just no. Nice,at first,had nice nails. Then an incident,the customer is to blame? Nope. I have pics,more than happy to share. This is my first poor review,ever. And prices went up,already high. Don't mind paying $$$$ at all,if done properly. I can agree with the snobby reviews. read more

I've gone to this salon twice I won't be back. My nails are lumpy in spots and I have developed hang nails since my visit. No massage or lotion if of the hands. No fun chatter. The over all vibe was not relaxing and the first time the card reader wasn't working so I had to leave my drivers license there and drive to an ATM to get cash. I feel like there's better places for nails. read more

Overall good customer service, friendly staff, and clean rooms. Great prices and decent specials on packages.

Do you not ever ever ever go to this business they misrepresented the sales service what I was told on the phone was not what I received the girl didn't even know how to give a full set and my pedicure was a polish job do not ever ever ever go here ever read more

I see Adriana for nails . She does a beautiful job! Had a pedicure from Kimberly she also did a great job! Thank you Ladies

I have finally found my dream nail tech in Sun Palace, Cheyenne--I have never had such meticulous care! She has it all, the skill to apply the science of long lasting gel nails with the artestry of elegant shaping and sculpting. AND her personality is adorably amusing, the time goes by in a flash of laughter and good times. True blue, hands down the best tech ever! read more

If you walk into sun palace and they shove you in the back with the rookie turn yo a.. around and abort mission. The lady made me bleed and didn't even use foils to take off my gel nail polish, she used a nail drill to take off all the polish and didn't even get it all off, my nails were cut unevenly and broken. She used 2 hands and nail clippers to cut one hand and just a nail file on the other hand just to shorten them. The whole appointment took a total of 30 minutes. I do not recommend this place if you are not getting one of their experts. read more

Came here for the first time. Asked for a gel polish pedicure. When I sat down, I'm waiting for the full service and she proceeded to tell me it's just a dry pedicure service. Meaning just a polish change... which I then realized as the appointment went on. Drilled my nails a lot, left my toes chalky with all the dust of old polish and filed nails. Trimmed and filed very unevenly. Coats of polish was super lumpy and thick and didn't use toe separators so my polish kept sticking to my skin. No shine to final results. No cleaning off toes/feet, no lotions, no massage, nothing other than drilling off previous polish and applying new polish terribly. Really disappointed and felt mislead by service advertised. Would have not gone in the first place if it was going to just be a polish change for what was charged. Never again. I'll stick to the many other options that have been great in Medford for same price but full service and well done in a relaxing environment. read more

I paid 90$ for just a short French tip I didn't even get my toes done nothing special at all, a weak later they fell off , I wouldn't recommend if you want something fast,cheap and will last because your not gonna get that here. read more

This place has a very inept receptionist. I was looking to get an appointment & she kept telling me that whenever I asked that they were booked. She didn't try to find a convenient time later in the week or any other day, it was weird. Since I've never been there, I can't tell you how the service is, but if you can't even get an appointment, I don't see how they do business...?!? read more

Loved this place. Great location, great cleanliness, great workers. Loved the prces of the jewelry, handbags, etc. Nice couches and chairs to wait on. Good environment. Plenty of parking Drawbacks.... the prices are a bit steep for indoor tanning. The music they played was really weird, lol. No fans for the foot of the beds. Also, it would be awesome if you had little radios that had a jack cord so we could plug in our phones/ipods. (My salon in So Cal did this, LOVED it!) Will return and would definitely recommend! read more

Been here for tanning for awhile, some of the cleanest and nicest beds in Medford. They offer a good variety of tanning. I have also gotten my nails done here and they offer TONS of different colors and patterns. The one time I had an issue here they fixed it immediately. read more

Had a fantastic experience at Sun Palace! Excellent customer service and staff, the salon was clean and the price wasn't too bad. They have an ample amount of gel polishes to choose from! Every color you could think of and more! Jessica did my nails and she was amazing. She was easy to talk to and she was very gentle with my bitten and broken nails. I didn't look at their prices and services before I went my first time and my gel manicure was $30 which was less than I was expecting. I will definitley go back!! read more

I wish I could give them more stars. My mom and I used to love getting side by side pedicures here. The girls that we used to see always did an amazing job. One ended up on maternity leave and we got someone else. That someone else always bailed or was out sick for our appointment and we wouldn't find out until the morning of or at the time of our appointment. They would offer to have one girl do both of our pedicures but then what's the point of a side by side? This happened at least 2 more times and it got old quick. Not to mention that one of the jets is out on the left chair. read more

Usually happy w my nails. Kind of a chaotic spot always busy! Great helpful front desk... Nice staff.. Clean and I love the tanning beds! read more

Sun Palace - Cosmetics & Beauty Supply Near Me - Medford, Oregon

Just like with most other reviews of this place... the service sucks. There is one girl in particular who always has that sort of dopey, mouth always hanging open a little bit look on her face like she constantly has no idea what is happening. What's worse, she's just flat out rude. I came in here because I looked at the prices of tanning places around this part of Medford and it seemed like this one had decent pricing and reviews (honestly didn't read any, though). They were doing a sale on their basic membership so I took her up on it because I'm not into fancy stand-up beds or spray tan crap anyway. I'll take a basic 20 minute bed. I hadn't been tanning in probably 3 or 4 years and I wanted to sort of be refreshed on what the deal was and she just gave very short answers as if I lied about ever having done this before. I go in to tan now damn near almost every day, and she's just now sort of almost remembering my name. The other day I went in and there was a different girl who I hadn't seen before, gave her my last name and she goes, "Laura?" And I said, "No... Sierra." She gave a look that was almost like she thought I was trying to cheat my way in here??? Like a "oh-are-you-REALLY-a-member-here???" kind of look. Then she said "I don't have any 20 minute beds available, do you want the 10 minute bed?" At first I thought, well... why don't you tell me how long until I can use the 20 minute one (I like being in there longer. I'm weird)... And I asked, "is the 10 minute one a lot stronger than the 20?" ... She says, "No it's not stronger, but the 10 minute bed does what the 20 minute one does in half the time." ...Okay, so it IS stronger. You dumb girl... Ugh. Anyway, the actual tanning part is great. the beds are always super clean and everything, and they have free goggles you can use and body moisturizer which is nice. The last place I used to tan at didn't have loaner goggles. Honestly, I'm not a huge nit picky person about good or bad service, as long as I get my shit done and go. But this place will drive people away if they don't get receptionists who know at least ONE thing about customer service. EDIT: After going to my gym to tan (in their much higher end beds/booths) i came to realize that coming HERE... their stupid beds gave me an uneven tan!! What the hell?? The sides of my legs are like three shades lighter than the front and backs of my legs. I even change up my position when I'm lying down so I get even all around but it just didn't happen. I think they REALLY need to get new bulbs... SOMETHING. read more

A great place to get your nails done. I love my nail tech (Jennifer) she is awesome and does an excellent job for me everytime. read more

Sun Palace - Nails done by Jennifer - Cosmetics & Beauty Supply Near Me - Medford, Oregon

I went here the other day for a pedicure for the first time and I guess out here in Oregon they don't get into cutting all around your in grown toe area as much as that is what I needed, if it were not for 2 things which were 1) Lacy the young girl who did my feet and 2) my coupon I would not have gotten a pedicure here I could of done better myself. I miss my California guy and his wife. Oh well you live and learn and experience...........right?? So now I guess in the future I suck it up and have them do it or try myself to cut around my toe area!!!!!! Yikes read more

First time male tanner. Not impressed with the services. I ask if there's anything I can do to get better results and am given a deer in the headlight look. Paid for a month, so I'll bear with it, but would expect more from a tanning salon. I.e., ask every once in awhile how the tanning is going? Maybe remember a name or two. I've been in to the same gal 15 times this month and still am greeted like I've never been there. I know this is petty stuff, but it's a salon and I feel uncomfortable every time I go. Can anyone recommend a better place for a guy to tan? read more

Far from impressed with their "customer service" each time I went I didn't get a smile, a "how are you today", not even a attempt for a conversation. I received a gift card for my birthday and decided to get my toes done, the lady did a good job but didn't say a word to me the whole time and it just killed the whole experience for me. read more

Emma is the best! I've been going here for 6 years and couldn't be happier! They are all so sweet and super helpful! My nails always last for at least 4 weeks and I'm very hard on them! I recommend any of the great techs here!! read more

This place is cute, all decked out.. So perhaps the price you pay is for the ambiance. The nail techs are very nice, but dang it less than two weeks and two nails break (I appreciate the repair policy, but I don't have time to stop in and fix something (three different times) that if done well wouldn't need fixing in such a short period of time). Poor quality for the price. I was very disappointed. :( read more