We had amazing service with Joe servicing our pool and spa, which was in need of some serious help…read moreand he was able to bring it back to its original state which is amazing. We love enjoying the pool these days and our hot tub has never been cleaner, which is nice. Good rates and always on time!

Unethical and unprofessional! I decided to give him a second chance since my recent pool guy, which…read moreI liked a lot, decided to retire. Years ago when we first bought this house Big Kahuna started pool seevice for us. He collected $50 on the very first visit and left my water on and never came back. We had flood in my backyard. We never heard from him. This time I thought things might be different since 7 yeras had passed (we all learn from our mistakes). He came out the first time and forgot to clean the filter in the back. I called him to point that out, he said "I don't think we'll be a good match", just like that! I do not find this company professional, genuine and ethical.

NON-responsive and ghosted.....I cannot speak for their workmanship as they never did the job. I…read morewas planning on hiring Pablo to do my pool replastering, but when I decided I wanted to have a permit pulled for the work, he completely ghosted me. I left 3 text messages and even gave him an out to say he no longer wanted the business so I could get other quotes and he did not even respond to that. I suppose it is best to know ahead of time that the person you hire will not be responsive.

Cannot say enough good things about South Bay Pools. Jiman and Pablo did a beautiful job on our…read moreplaster and hard scape project. They have their own crew (do not outsource most of the job - exception concrete hard scape and coping/tile), I was impressed how polite they all were, and how hard they worked staying late to get the job done, ALWAYS cleaning the job site. The end result was a beautiful finish on time and on budget as proposed. They are reasonably priced and just enjoyed their professionalism, how often they visited the job site to check on the progress and communication with us. I highly recommend. We love our new pool. Thank you Pablo and Jiman

We purchased a hot tub from Dan Clark, he is very helpful and was patient with our questions, he…read moreinstructed us on the installation details. It has not been delivered yet, while we prepare the site they will store our tub. After the delivery I will post another review. Mike and Sue

Was curious about this secondary location for the HotTub Warehouse since the one in Santa Clara has…read morealready been reviewed so highly. I was happy to discover that salesman Steve there in Gilroy is incredibly knowledgable, helpful and low pressure (I for one cannot tolerate that sort of stress) and there was a wideselection of hot tub models. We discussed our needs with him and after some comparison shopping finally decided upon on a Caldera Seychelles (really glad we didn't impulsively go with Costco for this decision!!!) Steve was even able to recommend an electrician who often hooks up this brand and has an ongoing relationship with HTW. My wife had some real concerns about access to our yard but they were dispelled once we did a facetime video call down our pathway and clarified the dimensions needed. When it came time for delivery it was fascinating how professional and careful the crew was, like a brutish ballet! Now basking in the glorious 102-degree temperature of our tub, as our tensions melt away we now think that this might have been one of the better decisions of our life!

Len is an honest guy and has been around for a long time. Having my own pool service company Len…read moreand I work together to assure all of our customers have top notch pool service and repair. If I had a pool Len would be servicing it.

This is the worst pool service! Hired him to clean my pool he would come for 5-10 minutes just to…read moreshow up! He is Very rude and eventually never showed up again! I would Not recommend Longs pool service to my worst enemy!

John has managed our pool service since we had a complete remodel. We have gone through two other…read moreservices in 18 years so we don't change often but it was time. John has kept our pool looking like new and is very easy to work with and responsive to the local Morgan Hill community. Being remote in Morgan Hill is not easy when it comes to service providers so to have a Five Star service like JTH Pool Services is a diamond in the rough.

I hate writing reviews but in the case I have to. When moving to Morgan Hill over 5 years ago it…read moretook time to find the right person and after trying several we finally found JTH. By far JTH/John is the best of the best. He lives in Morgan Hill, he keeps your pool looking great, he understand how to take care of your equipment, and he has creative suggestions and solutions. Let me just say if you pick JTH you won't be sorry and I'm sure you will be pleased with his dependability and performance.

Our Jacuzzi has been destroyed. We have just found out that…read moreover the last several years the chlorine and chemical levels have not been correctly monitored resulting in corrosion and destruction of a four-year-old $10,000 spa We hold Trinity service responsible

David has cleaned and maintained our pool for 12 years. He is efficient and thorough. He is an…read moreexpert and has kept our pool looking so beautiful. David is friendly and a joy to know. Highly recommended!

Like other folks have already stated, Brandon's favorite trick is "price creep." He also gouges on…read moreeverything. If a part costs $25 at Leslie Pool Supply, he's going to charge $85. He charged me almost $100 for two pool floaters that sell for $18.50 each on Amazon. I realize a business needs to mark prices up some, but this was highway robbery. Before he started weekly service, he texted me that he charges "about $200 per month." The moment he started, he said his rate was $250! He ended up only working for me for about 5 weeks -- I just couldn't handle his gouging. The final straw for me was when he tried to charge me a 2nd time for a filter clean out/tear down. When he was called out on it, he took it off the invoice. During the 5 weeks, he filled cracks in the cement around the pool. He charged me a pretty penny, but he never finished the job. He gave me two excuses: 1) He didn't see all of the cracks the first time (even though we paid him $800 for a pool inspection before we bought the house), and 2) he ran out of material. I have asked him 3 times to come back and complete the job, but just like what happened to the other people posting here on Yelp, he just disappeared. What makes him so dangerous is that he is a "cool guy" and he is super knowledgeable -- I'll give him that. But unfortunately he looks at your pool as if it were an ATM machine, and he has no scruples. Steer clear of this guy!

I wish I could give this business 0 stars... The sole proprietor of this business does not…read moreunderstand a concept of delivering on a job he quoted. Final bills are 3+ times the original quote. He also installed a 60% used pool automation part and claimed it was new (until caught) then disappeared and not refunded the money. Also charged for the work he didn't perform. Stay away!

Based on reviews and website thought we had found our contractor. Got a visit and promise of a…read morequote and then had to practically beg for the quote. No response to texts for a few days. Finally got a quote and it was double what we had already been quoted. If I have to hunt the contractor down for a quote, and poor Communication I can only imagine how the project would go. Thanks but no thanks.

I've had a great experience using Olivera Pools. Started in JUNE'24 and Angel and his employees…read moreoffered excellent A+ customer service. He got it done when he said it would get done, and had very little issues getting it completed. I am his customer and will call him again as he does great work and followed all of my wife spec stuff she wanted, she was picky and he was very patient with us. We are in Morgan Hill and Olivera Pools DELIVERED top-shelf costumer experience!!! Moving to Fla, so hopefully he can help us there too!!! Hard to replace his kind of service, don't pass him up as a possible vendor to do your gig!!